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Great Service

Services provided by the same company that provides excellent service in the city of Hong Kong, and... read more

Reviewed 2 days ago
DeepanshJ77
Nervous on the Shenzhen subway

Excellent, fast, and inexpensive way of getting around town. With the novel coronavirus which is... read more

Reviewed 4 weeks ago
KodoDrummer
,
Yekaterinburg, Russia
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Reviewed 4 weeks ago

Excellent, fast, and inexpensive way of getting around town. With the novel coronavirus which is believed to have started spreading from Wuhan, China, less people are taking public transport and many are avoiding large crowded areas. Nervous on the Shenzhen subway.

Date of experience: January 2020
69  Thank KodoDrummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I don't know if I come in a rush hour, but I have spent more than 1 hour to get out because of the queue.

Date of experience: January 2020
Thank kelly555555555555555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2020

Smooth ride, squeaky clean and user-friendly. Easy to get from HK Airport to Shenzhen Luhuo if you want to try alternative to the ferry or skylimo.

Date of experience: December 2019
1  Thank traveler403Soho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2020

No stress, you find indications in English, each station that has other connections you you will easily find your new line. One ticket takes you on all lines. Recently in Kyoto and found that it was so difficult and time wasting for all the opposite reasons that they should learn from Shenzhen.

Date of experience: December 2019
Thank Paolo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2020

The Shenzen Metro is the easiest and fastest commuter throughout the megalopolis.
You'll find ticket machines in every station.
Select "english" on the touch-screen, find the whole Metro-network depicted. A tap on a region where you want to go will zoom-in so you can select your destination accurately. The Ticket machine shows you the amount due ( normally 3 Yuan = 0,50€), pay and collect your green plastic token.
Entering: slide token over the arrow at the gate. door will open. Keep the token! Exit: drop the token into the slit and wait (behind the yellow line!!!) for the gate to open.
(You can also buy a commuter card for several days. Personell in the stations is friendly and will help you).
Then proceed through the safety check like in European airports. Don't carry knives, scissors or other possibly (might be) noxious things in your baggage! It will be confiscated! Show bottles of water or other liquids to the security personell!
Stations are announced in Chinese and (good) English. No Worry!
Metro Stations are extremely clean and people are advised to be extremely disciplined (and so should you as a tourist). No running, no hustling, no pushing... just line up quietly and whenever you perceive a yellow line: don't cross it!
There's lots of Security Staff in every station and on every platform. And you will see "security advice" permanently on the screens in the stations and in the wagons.

Just keep cool, submit yourself under the paranoia and travel safely and on time!

Date of experience: November 2019
Thank christianschrenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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