As far as Hotel is concerned, it has best of the location as Metro is just 1 min. walk.
Cleanliness is absolutely fine, Food particularly Breakfast is up to the mark. Pedestrian market is just on walking distance. KFC, MCd and other eatable joints are easily accessible. As far as negative side of it, does not have any outside view. Just keep your curtain closed.
English is a big problem, as just one guy in morning shift knew a bit of english rest they use google translator for same.
But a big disappointment came in at last. We just enquired 2 days before checkout, about Taxi fare from Hotel to Hong kong Airport. There was one slim guy with spectacles told us 650 Yuan where as other person whose picture is attached herewith told us 850 yuan. One day before we just confirmed a Taxi with same slim guy at reception and the guy at reception confirmed it to us at reduced fare for 600 Yuan. And the same guy confirmed while going off duty that your taxi will be at gate at 6.00 AM next day.
In night while coming from outside we just mention for wake up alarm and told him (whose picture is attached) that taxi is booked for tomorrow at 6 am. Fellow asked us at what rate it has been booked and when we told him 600Yuan, he said its not possible. He than straight way refused, that no taxi has been booked from here. We asked the guy at reception whose photo is attached, to call other fellow and confirm about Taxi booking, he mentioned that he does not have his number. When we asked about their manager number again he refused about it.
It is really surprising that they don’t have contact number of their staff. Being a 3 star hotel I think Hotel image is being tarnished and getting a bad name in the Hotel industry and just because of one employee. We request Hotel management to look into the matter and please also clarify who is the culprit, fellow who booked our taxi at 600 yuan or other fellow who refused us at 11th hour and cheated us by charging more.
This clearly shows his connivance with Taxi operator & cheating which hotel Management probably not knowing. attaching his snap for your reference. It happened on 28th Oct. 2012 while checking out.
- Official Description (provided by the hotel):
- Sunon Holiday Villa, Shenzhen has integrated business, conference,leisure and shopping as its theme. Its comfortable and well appointed rooms, advance conference facilities and impeccable services will make your stay a memorable experience. We are conveniently located in the heart of Shenzhen Dongmen shopping street and is set amidst business district, shopping havens and many local attractions. It is 100 meters away from the subway, 5 minutes away from the Luohu railway station and 40 minutes from the Shenzhen Bao'an international airport. The Hotel also featuring its Malaysian hospitality with each room well appointed and furnished with colour TV, direct dialling telephone, hair dryer, coffee/tea making facilities, internet access, refrigerator and safety box. Its fine restaurant serve international cuisine of the highest quality including delicious Malaysian Cantonese, Asian and Westerm cuisine expertly prepared by master chefs. As for banquet facilities, the Hotel offers the fully equipped multifunction room, ideal for business meetings, cocktail and dinner parties. ... more less
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- Also Known As:
- Sunon Holiday Villa Hotel Shenzhen