My first impression wasnt the greatest, they had lost our reservation and seemed to be very reluctant to help out and we had no where else to go.
Because of a mixup with our reservation, we were upgraded to the suite at a discounted price. Most members of staff were very patient with us (considering the language barrier) and if they didnt understand would get any other member of staff to translate.
Everytime we would leave they would tell the cab driver where to take us and tell us how much it should cost. The business centre helped us book our tickets and overall I was quite satisfied with my stay.
However, there is minimal tourist information, minimal help about tourist things activities, and is quite far from the train station/bus station. Any questions you ask they do their best to get someone to answer it for you.
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