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“Prime location, very clean room, good massage place nearby”

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Kande International Hotel
Ranked #6 of 416 Hotels in Huizhou
Reviewed February 13, 2013 via mobile

Stayed in this hotel for two nights during Chinese New Year. It is right in front of the Huizhou West Lake ( the real West Lake is in Hangzhou and much bigger though this one is still nice). Booked a lake view room and the view is very pleasant.

The room is very clean, nothing to complain at all except the pillows a bit too soft for me.

I didn't try the hotel spa given there is a big, very good and reasonably priced one right next to it. Body massage was less than US$20 for 90 minutes with free drinks, fruits, lunch, dinner and supper (amazing, right?). You can even choose to stay overnight in this massage place for free thought I certainly prefer the hotel (sorry, forgotten its name but its a big stand alone building so you won't miss it).

  • Stayed: February 2013
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Thank Cindy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2688888-8199, Public Relations Manager at Kande International Hotel, responded to this reviewResponded February 20, 2013

Dear Guest,
Thank you very much for staying with Kande and taking time to write a review following your recent stay. Festive Lantern Show is in West Lake now and you surely had a better view. We have a pillow menu to choose the most comfortable one just right for you. We strive to achieve the Kande way of hospitality “Customer Satisfaction; Customer Delight; Customer Enlightenment”. We do hope to see you on your next visit and enjoy more Kande services.

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41 - 47 of 325 reviews

Reviewed November 18, 2012

Huge Rooms; full bathroom with separate shower & bath. Very clean.
Hotel staff were very helpful & made very effort to accommodate.
Excellent view over West Lake from our rooms.
Will defiantly stay again when I return.

Stayed: December 2011, traveled on business
Thank thesette_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2688888-8199, Public Relations Manager at Kande International Hotel, responded to this reviewResponded December 2, 2012

Dear Guest,
Thank you very much for staying with us at Kande and making a 5-star rating. Your satisfaction is the best praise for us. We do hope to see you soon on your next visit and always strive on improving our service and making your experience more memorable during every stay.

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Reviewed November 1, 2012

I am a very picky customer and this hotel is better than what i expected. Room is big, clean , and with every entertainment you need in a hotel.
front desk is good and helpful.
The only bad thing i can leave is that it is hard to find good restaurant near the hotel,(i have to walk a long way and go to 7th floor of a shopping mall for dinner).
Hope the hotel can keep this standard in my future visit !!

  • Stayed: October 2012, traveled on business
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Thank Paulip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2688888-8199, Public Relations Manager at Kande International Hotel, responded to this reviewResponded November 22, 2012

Dear Guest,Thank you so much for your kind valuable feedback after staying at our hotel. Your praise for our front desk is highly appreciated and we are always striving on providing the best service for our guests. There are Imperial Palace Chinese Restaurant, Italian Restaurant and Japanese Restaurant on the 2nd floor where you may satisfy your appetite. Hakka Restaurant, Korean Restaurant and Café are near the hotel within 5 minutes walking distance. Besides, Liri Supermarket and Hua Mao Place are within 5 minutes drive from the hotel. You may have meals and do some shopping there if you would like. Should you have any inquires, please feel free to contact the Concierge in the Hotel Lobby.Thank you again and we do look forward to your next visit soon.

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Reviewed October 17, 2012

This is our go-to hotel in Huizhou. The rooms are large, modern, clean and well appointed for Western travelers. The hotel staff is always helpful, even with our language barrier. After a busy day of work and long business dinner, it feels like coming home to spacious quietness and a bit of luxurious elegance.

This would also be an ideal tourist hotel - close to the lake, famous seefood restaurants and toiurist shopping. Many bridal stores make window shopping fun.

Room Tip: lake side and high for great views
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  • Stayed: October 2012, traveled on business
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Thank Alida S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2688888-8199, Public Relations Manager at Kande International Hotel, responded to this reviewResponded October 22, 2012

Dear Guest,Thank you so much for your very kind feedback following your recent stay with us. Your kind understanding of the barrier language is appreciated and every staff at the hotel strives to reach guests’ satisfaction. We are now planning a series of training, including language, for the staff to provide better service, and we also have our foreign GROs who are fluent in several foreign languages such as English, Russian and Korean for better communication with our guests. Thank you for choosing Kande International Hotel and we hope to welcome you back again soon.

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Reviewed September 26, 2012

If the only thing if importance was the room, this would be a 5/5

You must skip the Italian restaurant. Even the Italian chef complains about the staff.

They forgot my guests bet for ten minutes... andi speak Chinese.

The room is great. Super clean. Great size. Great price.

The city is great. Very beautiful.

Easy outside... as we had ten people at the Japanese and the bill was USD 1200, with very little alcohol

  • Stayed: September 2012
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Thank rawsushi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2688888-8199, Public Relations Manager at Kande International Hotel, responded to this reviewResponded October 14, 2012

Dear Guest,
Thank you so much for staying with Kande making a 5-star rating to our guestrooms. Your feedback is highly appreciated. We apologize for the inconvenience caused in the Italian Restaurant and have forwarded your feedback to our Management. We are now planning a series of training, including language and courtesy, for the staff to provide better service. As the food in our Japanese Restaurant is imported from other countries, we have a specialized refrigeration technique to ensure a fresh taste for our guests, as we also offer a good value for money. We do look forward to your next visit.

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Reviewed August 19, 2012

The tripadvisor reviews made me a little dubious about this hotel, however I loved it. The rooms were beautifully and spaciously layed out with stylish Asian wooden furniture and the little extras were fabulous, including the pillow menu and computer. If you manage to secure a room on a high floor, you will not be disappointed by the view of the lake.
The buffet breakfast is large but the selection is more suitable to Non-Western tastes - just don't expect too much, eg: a poached egg will come out as a boiled egg.
The dinner buffet was great and you have the ability to choose fish or meat and have it cooked in front of you.
The Japanese restaurant was empty but the meal was wonderful.
The service in the restaurants is a little slow due to the language barrier, but the staff certainly try hard.
Thank you to Martin who spent time explaining things to us, you did a great job!

Room Tip: You need to ask for a high floor, I started on level 8 and with a local Mandarin speaking friend to...
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  • Stayed: August 2012, traveled on business
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Thank PHOAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2688888-8199, Manager at Kande International Hotel, responded to this reviewResponded October 14, 2012

Dear Guest,
Thank you very much for taking the time to write a review about our hotel.
Your feedback is very valuable to us as we strive on creating an unrivalled hotel experience for our guests so they will always feel like coming home when entering Kande Hotel Huizhou. It is always good to hear that our service and facilities have been noticed to detail. As the majority of the guests visiting our Italian Restaurant Buffet are Chinese, the taste might not exactly meet the Western standards, but we have our Italian Chef Alberto who creates his own a la carte menu for our Western Guests so they can enjoy the authentic Italian Taste here in China. As the language barrier you mentioned, we have regular English training for the staff and they do their best to communicate with foreigners, and we also have our foreign GROs who are fluent in several foreign languages such as English, Russian and Korean for better communication with our guests. Every staff at the hotel strives to reach guests’ satisfaction. Your compliment for Martin is highly appreciated.
We hope to welcome you back to Kande International Hotel Huizhou again soon.

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Reviewed July 10, 2012

Great hotel in the heart of the city. Fantastic views of Westlake!

Room Tip: Ask for a LAKE VIEW and make sure you are on floor 20+
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  • Stayed: July 2012, traveled on business
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Thank E52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2688888-8199, Public Relations Manager at Kande International Hotel, responded to this reviewResponded September 18, 2012

Dear guest: Thank you so much for staying with Kande and making a 5-star rating to our hotel. Kande International Hotel Huizhou is the first five-star hotel in Huizhou. It is set between the West Lake and the East River so that it's a feast for the eyes when you look from the guestroom. And it's recently awarded "the City Landmark Hotel of China" and "China Hotel Golden Star Award"The pursuit of "Customer Satisfaction; Customer Delight; Customer Enlightenment" characterizes the Kande Way of Hospitality. Kande International Hotel Huizhou will be your first and best choice whenever you come to Huizhou. We are looking forward to your next visit soon.

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Additional Information about Kande International Hotel

Address: No.18 Huancheng West First Road, Huicheng District, Huizhou 516001, China
Location: China > Guangdong > Huizhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Huizhou
#2 Business Hotel in Huizhou
#6 Luxury Hotel in Huizhou
#7 Best Value Hotel in Huizhou
Price Range: $84 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kande International Hotel 4*
Number of rooms: 468
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Also Known As:
Hotel Kande International

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