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Pullman Dongguan Forum
Ranked #5 of 1,087 Hotels in Dongguan
Reviewed October 28, 2012

My first time staying at the Pullman and it was pretty nice.
There on business for a fair in Guangou it did the trick. So nice to stay somewhere with large gardens and away from the grime of city life.
The breakfast was amazing, I have never known such choice and delicious options although they can't do tea! Ask for a pot.
I had a huge room to a high spec' however the beds are like planks, so hard that i had problems sleeping. This was forgotten when enjoying the delightful outdoor pool and indoor jacuzzi, what a treat and I was told that the massages are fantastic too.
The bars are nice, Carmen's has a great double act who sing well and there's also the more sedate piano bar which is plush and enjoyable.
I would definitely return as it is convenient for work and very pleasant.

  • Stayed: October 2012, traveled on business
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Thank VMAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmandg, Manager at Pullman Dongguan Forum, responded to this reviewResponded November 30, 2012

Thank you for choosing Pullman Dongguan Forum to be your home in China and your detailed comments are much appreciated.

We feel honor to receive your review that you had a great staying in our hotel. Although our hotel locates in the center of Dongguan and it’s convenient for our guests to travel around city, you would feel peaceful and relax when you stay in our Hotel. More promotions are presented in the coming year among restaurants, Carmen’s Bar, spa, foot massage, etc. Hope we could serve you again and we are improving ourselves to make you more satisfy!

Best wishes!

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175 - 181 of 436 reviews

Reviewed October 25, 2012

This hotel is definitely top notch. The rooms are extremely spacious. Staff very friendly! The foot massage parlor is a dream - I mean DREAM! Loved the karaoke couple at the Bar. Also - shower was a true luxury. When staying in China, this was my favorite hotel of our two week trip.

  • Stayed: October 2012, traveled on business
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1  Thank karenkatz73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmandg, Manager at Pullman Dongguan Forum, responded to this reviewResponded November 30, 2012

How honor we feel the time when we receive your review. It’s our pleasure to provide an enjoyable service and wonderful facilities for our lovely guests. I would like to tell you that lots of promotions will be presented in the coming year as well as the new Restaurant—— Giovanni’s Italian Restaurant.

We look forward to serving you again.

Best regards

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Reviewed September 17, 2012

I admit I am a bit of a picky traveler, but this hotel is just not up to standard when you consider the other international hotels in the area (specifically the Royal Lagoon and the Hyatt). The staff do not make you feel welcome and I've had several little annoyances over the course of my stay that make me not want to stay here again. My entire team travels to Dongguan twice or three times a year, and we've always stayed at the Hyatt. We decided to try the Pullman this time, but we will not be returning. For the price, the Hyatt is a much more pleasant experience, with staff who greet you warmly and welcome you back when you return to the hotel each evening, and staff who know English (including several European managers who are fluent in case you run into any language problems). At the Pullman I've only seen Chinese staff, and many of them have limited grasp of English. The rooms are fine but only two drawers to store clothes in, a pain when you're here for two weeks. Food is decent but not great. Breakfast selection pretty dismal. Fitness center has only 6 cardio machines total, so get there early, by 6:30 they're all taken. Glad I can go back to the Hyatt next time and won't have to stay here again.

Stayed: September 2012, traveled on business
1  Thank Mandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmandg, Manager at Pullman Dongguan Forum, responded to this reviewResponded September 24, 2012

Dear Mandy,

Having known that your team was not having a good stay in our hotel, regarding the matters you mentioned, is it possible to know your company name so that we can sit down and talk about those matters?We couldn't find out your contact over tripadvisor.com, please send email to Hotel@pullman-dongguan-forum.com.

We are really sorry for the un-attentive service provided to you, and we do hope will have a chance to serve you again.

Best regards

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Reviewed August 18, 2012

Arrived late (thank you UA 895 on August 17) to Hong Kong, 2 plus hour drive up to Dongguan.. arrived hotel at 11:45 pm on August 18th after starting my trip at 7:30 am on Friday the 17th I needed a shower to wash the travel grime off me. Check in was smooth and fast. Got the key headed to the room. First thing I noticed- the do not disturb light was on.. figured maybe that was a mistake by housekeeping.. It wasn't. There were used towels on the floor and the bed was all messed up and appeared to have people sleeping in it..

Went back to the front desk for another room and were told they were full.. But could give me a room that had the toilet stopped up, but the engineers just fixed it.. They take me up to the room very courteous and friendly, but the room is a mess.. towels on the floor, ashtray and used glass on the desk, bed unmade..After waiting about 10 mins with the door open, housekeeping and a manager are now in here making the bed, cleaning the floors and bathroom.. While they are taking action quickly, I would have expected that if I had a confirmed reservation, that the room would have been checked to be available, and ready, before assigning it to me..

Prior visits have been fine, not sure what happened this time. I know they are busy this weekend, but checking rooms before putting them up for assignment is a pretty basic function.

  • Stayed: August 2012, traveled on business
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1  Thank gwilliams31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmandg, Manager at Pullman Dongguan Forum, responded to this reviewResponded September 24, 2012

Dear Sir,

Sorry for this late reply, but our action was done when you were still staying in the hotel. When we saw your comments, then immediately informed our Front Office Manager to official apologize.

Thank you for your comments, and look forward to serving you again.

Pullman Dongguan Forum

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Reviewed August 14, 2012

This hotel provides a huge variety of things to do.
It is well styled and very peaceful, with staff that are helpful and pleasant
The gardens and surrounding area are beautiful and make your stay relaxing with pleasant relief from the surrounding city.

  • Stayed: August 2012, traveled on business
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1  Thank hotelschina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmandg, Manager at Pullman Dongguan Forum, responded to this reviewResponded August 16, 2012

Thank you for choosing Pullman Dongguan Forum to be your home in China and your detailed comments are much appreciated.

We feel honored to make your stay relaxing with pleasant. Your support will always stimulate us to improve, include our facilities and service.

We look forward to serving you again!

Best regards.

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Reviewed July 12, 2012

Relaxing, comfortable business hotel with resort character.
Facilities and service all correct, good restaurants available within the hotel compound.

  • Stayed: July 2012, traveled on business
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Thank k_jhwang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmandg, Manager at Pullman Dongguan Forum, responded to this reviewResponded August 10, 2012

We are hornored to hear that you really enjoy living in our hotel and your detailcomments are much appreciated.

We have been trying our best to improve our facilities and service for your enjoyment.

We sincerley hope to serve you next time !

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Reviewed July 10, 2012

Great hotel. Wish there were more options for restaurants. The lounge is great. The SPA is also very nice!

  • Stayed: June 2012, traveled solo
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Thank JSpencer65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmandg, Manager at Pullman Dongguan Forum, responded to this reviewResponded August 10, 2012

We are honored to hear that you really enjoy living in our hotel and your detailed comments are much appreciated.

Thank you and we are looking forward to serving you again !

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Additional Information about Pullman Dongguan Forum

Address: No.32 Dongcheng Zhong Road, Dongcheng District | Dongcheng District, Dongguan 523129, China
Phone Number:
Location: China > Guangdong > Dongguan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Dongguan
#2 Business Hotel in Dongguan
#5 Spa Hotel in Dongguan
#5 Luxury Hotel in Dongguan
#15 Best Value Hotel in Dongguan
Price Range: $73 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Dongguan Forum 4.5*
Number of rooms: 260
Official Description (provided by the hotel):
As the first Pullman hotel in China, Pullman Dongguan Forum is located in the heart of Dongguan with a significant view of Qifeng park and is within walking distance to the most popular Bar Street. The hotel is only 15 minutes drive to the highway connects to major surrounding cities such as Guangzhou, Shenzhen, Hong Kong and other cities along the Pearl River Delta. We provide 260 spacious guest rooms and a villa with overlook Qifeng Mountain, 6 restaurants cater to different tastes. State of the art conference rooms and ballrooms for events and meetings, music lounge together with spa, body massage and swimming pools offering you a relaxing experience while staying with us. ... more   less 
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Also Known As:
Pullman Dongguan Forum Hotel Dongguan

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