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“Good for a nights stay”

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Haiyatt Garden Hotel
Ranked #63 of 1,059 Hotels in Dongguan
Mumbai (Bombay), India
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good for a nights stay”
3 of 5 bubbles Reviewed April 13, 2014

Stayed here during a business trip to Dongguan in Feb 2014. While the hotel initially gave a feeling of a good business hotel; my overall experience has been only average. There was very limited spread for dinner, though the breakfast spread was decent. There was no room heater (when the temperature outside was freezing!!!), the AC blower not working.. I did call up the reception but I don't think they understood. The check in process was also quite long, confusing and frustrating- so was the check out ritual.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Esselmumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
    35
    51
    14
    1
    0
See reviews for
Families
0
1
5
46
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
DongGuan, China
Level Contributor
140 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed February 3, 2014

I've stayed at the Haiyatt often on business. It is a good option in Dongguan, for a reasonable price. The hotel is always clean and the staff is very professional and friendly. The foot massage is highly recommended, but stay away from the overpriced "International Buffet". You're much better off walking down the street to Saigon (excellent Vietnamese food) for dinner.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dkkckk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
87 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed December 18, 2013

Have usually stayed at the Sheraton, this time tried this Hotel which was not bad experience
Service was good. Staff friendly.
Rooms comfortable but there is Room for improvement.
Price is reasonable & works good for business visits.
Breakfast could be a bit better but overall no complaints,
May go back.

Room Tip: Just stayed for one night so cannot say much on this
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QCINT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
munich
Level Contributor
91 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed May 28, 2013

Room was a bit stuffy and carpet needs replacing. Bathroom well equipped, however shower as one can see from picture needs to be thoroughly cleaned or replaced.
Staff are very friendly and have adequate knowledge of English. Breakfast for a Chinese hotel is good and cappuccino was acceptable.
Smoking in public areas is quite disturbing especially when entering the hotel, in the breakfast room and bar sitting areas.
Internet connection very fast and easy to connect.
Be aware bus to HKG airport is quite cramped when full.

Room Tip: Request room which has been recently renovated if available.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Racine, WI
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed May 25, 2013

I'd guess that I've stayed there maybe nine or ten times now....and for two or three weeks at a time. All of my colleagues stay there as well...outside of a few snobs who stay at the Sheraton around the corner. All of the conveniences of the Haiyatt combined with the cost and comfort make it an excellent value.

While it is true that the some of the staff do not speak the best English, the primary staff members speak fine English and even go so far as to address you by name when seating you for breakfast. That is pretty rare to find that level of personal service.

Speaking of breakfast, there are many choices on the large buffet...western food and Chinese...pretty much anything you'd want.

Pretty much the only thing that annoys me is that the key cards constantly become deactivated. This is a serious pain in the rear when you're on a tight schedule...say for a dinner appointment...you run all the way upstairs to the far back of the hotel...only to find your key doesn't work. Rarrr! I don't curse often but that's enough to set me off. Gotta go all the way back to the elevator, wait for it to return to your floor, down the elevator, and back to the front desk...then back to your room once again. This happens quite often...sometimes twice during my stay.

Anyway, good place to stay...easily surpasses most US hotels that I stay at. It's probably not a 5-star but maybe more like a solid 4-star to a 4.5-star establishment.

Room Tip: I like the ninth floor...non-smoking and high enough to drown out the street noise. It's also a...
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jffc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed May 15, 2013 via mobile

Having travelled in China a lot, I was quite happy with my two night stay. Quite clean. Better than avg food in the hotel, with lots of variety of Chinese and western dishes. Also ate in the bar one lunch which was good too. Prices are good compared to the Sheraton up the road. Suited the location of suppliers I was visiting. Not noisy. Couldn't ask for much more...

Stayed May 2013, traveled on business
Helpful?
Thank wintercoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown, Virginia, United States
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed April 26, 2013

Room was large and clean. Breakfast buffet had lots of Chinese and Western options, beautiful park right across the street and lots of restaurants within a 10 minute walk. Staff was friendly and helpful. I'll stay there again.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Haiyatt Garden Hotel

Property: Haiyatt Garden Hotel
Address: Houjie East Avenue, Dongguan 523962, China
Location: China > Guangdong > Dongguan
Amenities:
Business Center with Internet Access
Hotel Style:
#33 Best Value Hotel in Dongguan
#33 Luxury Hotel in Dongguan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Haiyatt Garden Hotel 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Haiyatt Garden Dongguan

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