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“below standard”

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Grand Mercure Dongguan Humen by ACCOR
Ranked #22 of 1,059 Hotels in Dongguan
Dongguan, China
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“below standard”
2 of 5 bubbles Reviewed July 1, 2012

most of the facilities are not ready and under renovation, probably just a recent switch over of the name to mercure. not even a proper hotel sign board.
but the staff are well trained and nice .

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lohamas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

Traveler rating
    20
    61
    14
    8
    4
See reviews for
4
4
4
52
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Hong Kong, China
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed December 25, 2011

The hotel location was a bit far from central bus station. The room facilities getting older while comparing to the lounge floor. But the basic amenities was fine. The breakfast still good especially the hot noodles and the yogurt.
Will come again next time ... with lounge floor room only!

Room Tip: Reserved a lounge floor would be better for your sleep quality.
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank audrey-Tam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 27, 2011

i stay there for 45 days. All the staff make an effort to make our stay memorable, i was there for work but not holiday. All of our transport and meals is well taken care and even the staff is helpfull finding us what we need coz by the time we get back to the hotel is about 8 in the evening and there's not much time for us to get or do anything.
what the staff did is that they always find something or somewhere for us to do after a hard days work and always willing to make us feel at home.. the front office and the catering is friendly to make our hard days work clear of our mind..
Special thanks to Asst Manager Jean Liu who always there to make sure we get what we need and our stay a memorable...

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raden R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
88 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed August 13, 2011

Hotel lobby area is fairly spacious. Rooms are okay in size and bathroom is also okay. Toiletries are basic. Breakfast is good, but little less number of options for vegetarian, for others it should be quite okay. Staffs are very helpful, if they understand what you are looking for. Business centre is also good and staffs there are also helpful. A Buddhist Vegetarian restaurant is nearby. There are lot of shopping areas all around and cloth market in and near holy city is really good. Hotel is on the main road itself so getting taxi or Bus as public transport is very convenient. In sort it is good value for money.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Kumar-Suman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
105 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
1 of 5 bubbles Reviewed September 16, 2007

As I am the only reviewer of this hotels I guess my observation stands unchallenged. I have lost track of how many times that I have stayed at this hotel, but this will be the LAST.. The hotel has taken beating, the pluming fixtures are all chipped the grout line on the tile wall in the bath are covered in mold and this is just the beginning. Ventilation: my room has filled up with smoke just about every night from people smoking in adjacent rooms. The ventilation system must circulate the air from the adjoining or adjacent rooms and this has caused my room to smell and have the haze of a night club/pub. And the icing on the cake is seeing crawling bugs. My next stay will be at the Grand Noble next door.

  • Stayed September 2007, traveled on business
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
3 Thank emannh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Dongguan Humen by ACCOR

Property: Grand Mercure Dongguan Humen by ACCOR
Address: No.123 Humen Avenue, Humen Town, Dongguan 523907, China
Location: China > Guangdong > Dongguan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #22 of 1,059 Hotels in Dongguan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Mercure Dongguan Humen by ACCOR 3.5*
Number of rooms: 252
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