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“Smoked filled rooms”

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Goodview Hotel Tangxia
Ranked #9 of 1,085 Hotels in Dongguan
Reviewed January 25, 2013

I stayed at the Goodview Hotel for one night for a company team building event.

The rooms were spacious as well as the bathroom with plenty of towels.

We stayed in a deluxe room on the 5th floor and as soon as we walked in there was a foul stench from previous occupants who were smoking. To tried to get rid of the smell we opened the baloney door to let some fresh air in.

Before you leave the room you can stick a business card where the room key usually goes and turn up the air con full blast to clear some of the air.

This also applied to the meeting rooms that we used to hold meetings.

The buffet lunch selection was wide a mix of eastern and western cuisine.

Some of my colleagues got very hard beds but mine was soft. I'm not sure if you can request the type of bed you want upon arrival.

  • Stayed: January 2013, traveled on business
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1  Thank kikimitemite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangxia2013, Guest Relations Manager at Goodview Hotel Tangxia, responded to this reviewResponded September 11, 2013

Dear Valued Guest, Thank you very much for your valuable feedback and we do apologize for the inconvenience. We have addressed your feedback with the Department Heads concerned to ensure that we exceed our guest’s expectations in all aspects. We do already have separate non-smoking floor and area, and we will pay more attention during make up room, so I wish next time you will face this problem. Actually we do also have soft bed kind of room, so please write down on your next reservation in advance than we can fix it for you. Once again, we do apologize and certainly look forward to welcome you at Goodview Tangxia,Dongguan..Please feel free to let us know if you may have any further queries.

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58 - 64 of 392 reviews

Reviewed December 16, 2012

Stayed here for a couple of nights at the end of November. Still very impressive since my stay a year ago. The staff lack English and would be the only downer. Coffee shop is one of the best. Variety of food is exceptional. The Hotel guest rooms and facilities are excellent and it is a well run hotel. Shall be back for sure

Room Tip: Lake facing gives you a great view- ask for higher floor
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  • Stayed: November 2012, traveled with friends
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Thank beijingheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangxia2013, Guest Relations Manager at Goodview Hotel Tangxia, responded to this reviewResponded October 8, 2013

Dear Valued Guest
Thank you for taking out your precious time and posting a review on tripadvisor following your recent visit to Goodview Hotel Tangxia,Dongguan. As the Flagship Shop of the Sangem International Hotel Management Limited, to provide the attentive service for our guest always is the pursuit of our goal of all my companion. We are pleased to learn that you had an enjoyable and a relaxing stay with us. We would like to thank you for the recommendations you have made and we look forward to welcoming you back at Goodview Tangxia,Dongguan.

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Reviewed November 24, 2012

This hotel is out of this world and has to seen to be believed. It actually is more of a resort than your regular hotels. Firstly, the entrance is majestic, the staff always great you with a friendly "hello" and smile. When it come to getting your room, you can stay in the main block or you may want to stay at the on of the rooms that look out at the moat, thats right folks!!....there is a moat that surrounds most of different apartment style blocks. I cannot describe how big this place is...seeing is believing....

Now if thats not enough then a little nightly excursion to the hotel nightclub will have you gasping, its about the size of a cricket oval, its a bit expensive but certainly worth a look. And theres more.......
The pool, spa and sauna facilities are out of an old Roman movie, you feel like Caesar, all thats missing are the roman goddesses!!! Now if you dont like swimming then you may want, just lie in the massage pool or maybe the herbal pool, but if you really fancy something different then dip you toes into the flesh eating fish....its great...but not for the ticklish.

There is not much around, although you can pick up a great meal and cheap near where the staff hotel is. If you want more then just hop on the shuttle bus a go into the main township where you'll find just about everything you need.

  • Stayed: November 2012, traveled on business
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1  Thank SantaMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangxia2013, Guest Relations Manager at Goodview Hotel Tangxia, responded to this reviewResponded October 19, 2013

Thank you for taking out your precious time and posting a review on tripadvisor following your recent visit to Goodview Hotel Tangxia,Dongguan.. It’s delightful to know that you are satisfied with our service and facilities. We are always striving to provide our guests with a home away from home feeling. We look forward to welcoming you again on your next visit.

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Reviewed November 14, 2012

I have been to goodview for 3 times. The first two times gave me a good experience.

However, I went there again in 1Jul and it was super crowded (it is crowded everywhere in China though, but the previous two stays gave me a good impression). I went there at 1:00pm and I have got to wait for another 1.5 hours to check in although I have asked for early check in in advance.

The swimming pool was worse then it used to be. Got quite a lot of flies on the water and you would see trashes at the bottom of the sea.

The room was nice (as it used to be), but my girlfriend and I got bitten by flea!! My girlfriend was then sick in the next morning. What made her feel worse was the very "Chinese style breakfast buffet". It was like playing american football when you wanted to get some food.

Goodview shall spend more effort on facilities maintainace and cleaning in order to keep its reputation

  • Stayed: July 2012, traveled as a couple
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1  Thank AndyLui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangxia2013, Guest Relations Manager at Goodview Hotel Tangxia, responded to this reviewResponded October 23, 2013

Dear Valued Guest,
First of all, thank you very much for your feedbacks following your recent stay at Goodview Hotel Tangxia,Dongguan. We are very sorry for the inconvenience which you had during your stay.
Your valuable comments are immediately reported and viewed with utmost importance by the hotel management and relevant department heads, the action had taken and look into this matter very seriously; the necessary communication has made with agreement with related departments and immediately will take action.Actually our check-in time is 14:00, but we do apologize, if you had to get your room. The hotel will pay more attention to swimming pool facility and will fix it. We will confirm to HSKP floor attendance to check room after make up and make sure are suitable. We have confirmed to F/B department head, and will pay attention during choose buffet selection. Please do not hesitate to contact us directly should you wish to discuss further.
We would like to thank you for the recommendations you have made and we look forward to welcoming you back at Goodview Tangxia,Dongguan.

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Reviewed November 6, 2012

Goodview hotel is a really nice big resort style hotel with nice facilities for the family. Staff are polite and the food is great. While not quite the international standard but generous with what the nitty gritty things it provides. Also, the hotel seems to think that as long as they throw all expensive looking materials together it would mean designer looking quality but alas not so.

But it is nice enough. I stayed at the main building which seems to be the older wing but it is still good. Wifi is free at the lobby and rooms are provided with ethernet. You can request for a wifi router for your room. Wing 5 will have balcony with gates that will allow you to jump straight into the pool. There are kids play rooms, recreation centres, different restaurants, ktv and others. It is all very nice indeed.

However, while I was wow-ed by the many things it provides the bed is rock hard and i mean it literally. An intended 5/5 rating from me dropped straight to 3/5.

  • Stayed: November 2012, traveled on business
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Thank j c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangxia2013, Guest Relations Manager at Goodview Hotel Tangxia, responded to this reviewResponded October 31, 2013

Dear Valued Guest,
First of all, We would like to say thank you very much for your feedbacks following your recent stay at Goodview Hotel Tangxia,Dongguan. We truly value your comments as it is from guest feedback that we will be able to uphold our commitment to excellence. We take our guest’s feedback very seriously.
We have already added some baby beds, so please remark it on your next reservation, and then we could arrange it in advance for you. We would like confirm you as we always bring new facilities for guest ,so you can enjoy free Wi-Fi very guest room in hotel.
If there is any further request, please don't hesitate to contact with us. We are looking forward to welcoming you at Goodview hotel, Tangxia,Dongguan.

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Reviewed July 31, 2012

This is not a hotel, it's a resort! I have stayed at the Marriott Resort in Phuket and the Ritz Carlton (now Ayana) in Bali. This property is up nearly up there (except it's not a beach resort) with them and about 1/3 the price.

This resort is located next to a lake. It has a mixed of accommodation spread all across the huge property ranging from rooms to luxury Villas.

The room may be in need of a bit of makeover but bathroom was great and the facilities great. The pool stretches all over the resort and there are kilometres of it I would guess, There is even a shooting range, a basketball court, tennis court and water playground for the children. There is even a shoe shining machine outside the men's toilet in the lobby!

On the lake, you can hire a boathouse and it appears you can dine on board.

The resort has restaurants, a large Vegas styled entertainment complex and spa.

We asked one of the staff to take us on a tour of the resort on the golf buggy and it was impressive.

We had breakfast in a restaurant overlooking the lake. The buffet was adequate but quality was not something to write home about.

Room Tip: Choose rooms that are connected to the pool. One type of room has the pool in front of the porch.
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  • Stayed: September 2011, traveled with friends
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Thank AsiantravellerPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangxia2013, Guest Relations Manager at Goodview Hotel Tangxia, responded to this reviewResponded November 22, 2013

Thank you for taking out your precious time and posting a review on tripadvisor following your recent visit to Goodview Hotel Tangxia,Dongguan.. It’s delightful to know that you are satisfied with our service and facilities. We are always striving to provide our guests with a home away from home feeling. We look forward to welcoming you again on your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2012

Standing in long line for breakfast... Sitting in corridor provisional tables for dinner... Noisy, busy and stressed for eating there.... Worst, most tables are for smoking people (just a few tables at the back reserved for non-smokers).
Swimming pool is nice in shape, yet almost all of it is far too shallow - just 1.00-1.20m (to save water).
Bottom line - good for locals. Not good place for who cherishes International standards. Locals don't care for congestion, noise, standing in long lines and smoke. Most of them can't swim anyhow... And when there is sun outside - all hide in their rooms and ...sleep

  • Stayed: July 2012, traveled with family
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2  Thank now1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangxia2013, Guest Relations Manager at Goodview Hotel Tangxia, responded to this reviewResponded November 24, 2013

Dear Valued Guest,
First of all, thank you very much for your feedbacks following your recent stay at Goodview Hotel Tangxia,Dongguan. we are very sorry for the inconvenience which you had during your stay.
We truly value your comments as it is from guest feedback that we will be able to uphold our commitment to excellence. We take our guest’s feedback very seriously.
We will transfer your valuable comment to department head and immediately they will take action. We have already open other restaurant on busy period, so next time you will face this problem and please while you making reservation for your meal please conform us in advance which kind of table your want. The hotel will pay more attention to the poolside building and to check the facilities and fix it.
If there is any further request, please don't hesitate to contact with us. We are looking forward to welcoming you at Goodview hotel, Tangxia,Dongguan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Goodview Hotel Tangxia

Address: Entrance of Longlin Highway, Yingbin Avenue, Tangxia Zhen, Dongguan 523710, China
Location: China > Guangdong > Dongguan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Dongguan
#5 Business Hotel in Dongguan
#9 Luxury Hotel in Dongguan
#15 Best Value Hotel in Dongguan
Price Range: $101 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Goodview Hotel Tangxia 4*
Number of rooms: 502
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Also Known As:
Goodview Hotel Dongguan

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