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“excellent!”

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Crowne Plaza Lanzhou
Ranked #1 of 462 Hotels in Lanzhou
Certificate of Excellence
Reviewed August 2, 2014

The crown plaza lanzhou is a first class hotel. My room was well-appointed with all necessary amenities. The service was excellent, the staff well trained and helpful, and the breakfast buffett was especially good. The hotel is in a nice location in a less crowded part of the city and, in my opinion, the best hotel in lanzhou for a foreign guest.

Stayed: June 2014, traveled with family
Thank roger m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachel z, MarCom Coordinator at Crowne Plaza Lanzhou, responded to this reviewResponded August 5, 2014

Dear valued guest, thanks for you comments,and hope you 'll choose Crowne Plaza Lanzhou again.

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Reviews (88)
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Reviewed July 16, 2014 via mobile

Right after I opened the door...a very big room I saw... new interior finishing... the bathroom connecting openly with white bath-up cup...your privacy while your in the bath-up only slide away... hmm...the layout of the room very practical and specious... and when you see through the window...you'll see the yellow river that is the bone of this city... YES this is your right new place you have to take as your place for your sincere nap in this growing blinking city.

Stayed: July 2014, traveled on business
Thank EsterP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachel z, MarCom Coordinator at Crowne Plaza Lanzhou, responded to this reviewResponded August 5, 2014

Dear valued guest, thanks for you comments,and hope you 'll choose Crowne Plaza Lanzhou again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

If you like some comfort, even in a West China city, this hotel is the place to be. Nicely located along the river (with nice walking path) this newly opened hotel offers all the luxuries an international traveller can dream of. The bar on the 4th floor is a bit loudly, but for the rest great hotel. And where in China can you have a great western breakfast sitting outside, in all tranquility? Strongly recommended if you are in Lanzhou

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marc_Karin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachel z, MarCom Coordinator at Crowne Plaza Lanzhou, responded to this reviewResponded August 5, 2014

Dear valued guest, Thanks for you comments,and hope you 'll choose Crowne Plaza Lanzhou again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2014 via mobile

Our stay in Crowne Plaza Lanzhou was great! Special thanks to the staff members who took a lot of time to find a solution for our weekend trip to Zhangye. Special thanks to Snow and Jeremy! You were great! Thank you for the ice-cream and the patience for us! It was so friendly to invite us to the executive lounge and to buy the tickets for the train. My husband had his birthday at this time. The hotel offered a really delicious cake. Thank you very much!

Stayed: May 2014
Thank EVA-HAESIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachel z, MarCom Coordinator at Crowne Plaza Lanzhou, responded to this reviewResponded August 5, 2014

Dear valued guest, thanks for you comments,and hope you 'll choose Crowne Plaza Lanzhou again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2014

A 5-Star hotel located not in the most happening part of the city, but gets a view of the Yellow River. Facilities are new, and good selection of breakfast. Not the most helpful and friendly staffs, but not to the extend of being rude. Cooking not the most fantastic.

Stayed: May 2014, traveled on business
Thank Jeremy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachel z, MarCom Coordinator at Crowne Plaza Lanzhou, responded to this reviewResponded August 5, 2014

Thanks for your comments.Welcome to Crowne Plaza Lanzhou again ,we are expect for your next visit !

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Reviewed August 29, 2013

Located next to the Lanzhou convention center overlooking the yellow river, the Crown Plaza is the place to stay in Lanzhou. Although it is a bit outside the city, a quick taxi ride over the bridge gets you to the city center in 10 minutes. The customer service at the Crown Plaza is excellent. When I arrived, the staff was very busy helping convention guests. The manager stepped forward and checked me into the hotel, providing a generous room upgrade in the process. My room was immaculate. The AC worked great. I had a fantastic view of the Yellow River and city. The indoor pool at the Crowne Plaza is beautiful. The outdoor deck next to the pool is a great place to relax with friends and enjoy a cool breeze on a hot summer night.

Stayed: August 2013, traveled on business
1  Thank bruchko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachel z, MarCom Coordinator at Crowne Plaza Lanzhou, responded to this reviewResponded August 5, 2014

Thanks for your comments and Crowne Plaza Lanzhou just opened at the end of last year .we are not far from the city center,about 10 minutes driving ,and again Welcome to Lanzhou ,Welcome to Crowne Plaza Lanzhou ,we are expect for your next visit !

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Reviewed May 28, 2013

my first stay in China- wonderful ambience, helpful hotel staff, but language may be an issue. Very courteous to forigners and always ready to help. Food/breakfast was great and new dishes of china was a delight.
good view of the yellow river from the window. great to see china is progressing even in remote corners.

Room Tip: window view of yellow river
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank debashish_danda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachel z, MarCom Coordinator at Crowne Plaza Lanzhou, responded to this reviewResponded August 5, 2014

Thanks for your comments and Crowne Plaza Lanzhou just opened at the end of last year .we are not far from the city center,about 10 minutes driving ,and again Welcome to Lanzhou ,Welcome to Crowne Plaza Lanzhou ,we are expect for your next visit !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Lanzhou

Address: No.1 Beibinhe East Road, Chengguan District, Lanzhou 730046, China
Phone Number:
Location: China > Gansu > Lanzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 462 Hotels in Lanzhou
Price Range: $137 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Lanzhou 4.5*
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