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“for a splurge hotel choice, this is perfect”
Review of Marco Polo Xiamen

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Marco Polo Xiamen
Ranked #4 of 1,272 Hotels in Xiamen
Certificate of Excellence
China
Level 5 Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“for a splurge hotel choice, this is perfect”
Reviewed September 16, 2012

The Marco Polo Hotel is right next to the famous Coffee Street with bougainvillea vines and hibiscus trees prominent and in full bloom on the grounds. The lobby has ornate floral decorations with an arcade of luxury shops (Vuitton!) descending on the right. There is even a Starbucks connected to the hotel. The breakfast is absolutely amazing and serves both Asian and Western options in such profusion I rarely needed lunch. The downstairs lobby has a lovely sitting area with live performances from 5-9pm in the evenings. There is a pool and fitness room on the 3rd floor. In our hotel room, we had two good movie channels and could call in a free pillow specialist - who offers ten different types of pillows. Excellent service in every way. There is a small lake to walk around right in front of the hotel and several good Italian and Japanese restaurants right across the street, just before Coffee Street begins. Behind the hotel is a small foreign food store, where you can buy items like a cold Dr. Pepper! It is a short 16RMB taxi ride to the Zhongshan Walking Street and the ferry to Gulangyu Island.

  • Stayed September 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atroberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SemTan, Manager at Marco Polo Xiamen, responded to this review, September 18, 2012
Hi AT !

Thank you for staying with us recently.

We are equally delighted to hear you and your friends thoroughly had a wonderful time here in Marco Polo Xiamen, as well as enjoying the beautiful Xiamen City.

Xiamen is easily accessible and a great destination for a weekend getaway. We sure hope you and your friends will be able to visit us again in Xiamen in the very near future.

Thank you once again with warm regards !

SS Tan
Executive Assistant Manager - Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Manchester, United Kingdom
Level 6 Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed September 3, 2012

hi well the staff are Good , for a westerner :) Chinese and western food was pleasing

the location of this hotel is really good , however it suffers from being one of the 1st 4star hotels
in Xiamen for business guys , so the rooms were not built with western standards in mind of noise reduction , its the only fault i can really say about the place

Room Tip: you have to mention that you don't like noise otherwise you will be listening to next door in ev...
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank liam p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SemTan, Manager at Marco Polo Xiamen, responded to this review, September 6, 2012
Hi Liam,

Thank you for staying with us at Marco Polo Xiamen. It was definitely our pleasure in having you here and glad you had thoroughly enjoyed your stay and at the same time, appreciate your comment on our room.

On your next visit here, perhaps you may try out our Premier Room, which had a complete makeover, spacious and equipped with modern amenities, not mentioning the fantastic view over looking the lake or pool.

Please feel free to contact us on your plan of next visit as we are looking forward to welcome you back here again.

Thank you & warmest regards

SS Tan
Executive Assistant Manager - Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
China
2 reviews
Reviewed September 2, 2012

3 times stays this year (2012) for business trip, which highly recommened by my customers in Xiamen, plus also lived it by my colleagues from Hong Kong. Besides nice loation, I could enjoy my private time for bar & coffee drink nearby. Eventhough this hotel facities is no longer fashion and updated, but maintained excellence. My 1st. stay experience was in 1996 when Maro Polo Xiamen was just open, I still could find old employee in hotel for charting when check-in (eg. Alice ), it is so nice to feel time back and it is still my preferred hotel stay like back home.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jun T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SemTan, Manager at Marco Polo Xiamen, responded to this review, September 5, 2012
Hi Jun,

Thank you for your continuous supports throughout these years and we greatly appreciate it very much.

We are also proud to have some loyal staff who joined us in day one and grow with us for the past 16 years. We believe it is through customer relationships that can build a solid bridge between our guests and all of us here at Marco Polo Xiamen.

Do have a pleasant day ahead and looking forward to welcoming you back here again.

Warmest regards

SS Tan
Executive Assistant Manager - Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas, United States
Level 4 Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 29, 2012

I just returned from a trip to the Marco Polo Xiamen. I was very happy with my experience. At check in we were upgraded to a club level room which was a nice surprise. The rooms are beautifully decorated and furnished. The bathroom is well lit and supplied. The area surrounding the hotel is great for exercise as you can run in either direction around the lake and feel safe. All in all, I will love staying here again on my next trip to Xiamen.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JuliMcG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SemTan, Manager at Marco Polo Xiamen, responded to this review, August 30, 2012
Hi Ms McG,

Warmest greetings from Marco Polo Xiamen, China !

It was definitely a pleasure for us to have you stayed here recently and equally delighted to hear of your experience.

We can see that you took opportunity of the beautiful YunDang Lake right infront of our hotel for your exercise and sure hope the morning sunrise or evening sunset there had given you a well-deserved rejuvenation.

Ms McG, thank you once again for your support and feedback as this help us to keep enhancing on our products and services for all our guests.

We look forward for your next visit with us again in the very near future.

Warmest Regards

SS Tan
Executive Assistant Manager - Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 5 Contributor
86 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 28, 2012

I staid in Marco Polo hotel for 3 nights mid August and had a pleasant stay.

The hotel is very clean, has friendly and helpful staff and the location is quite nice in a more upscale area with loads of coffee shops and restaurants, next to the lake.

I'd rather recommend this as a business traveler hotel though as a couple on a citybreak, not too bad a choice either.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PetitGourmand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SemTan, Manager at Marco Polo Xiamen, responded to this review, August 30, 2012
Hi !

Thank you for staying with us recently and we are delighted you had a wonderful stay here.

Your feedback is greatly appreciated as it will help us to keep maintaing and enhancing our products and services.

Undeniable, Marco Polo Xiamen is located within a convenient spot, overlooking the magnificent YunDang Lake and adjacent to the popular Coffee Street. Branded luxury retail outlets within the hotel complex offer an exciting and memorable shopping experience while a a good selection of our Food & Beverage outlets specializing in Japanese, Chinese, Asian and Western cuisines will take you through an gastronomy adventure.

Thank you once again for your support and we do hope your next visit to Xiamen can be even longer so you will have more opportunities to explore the many attractions available in this beautiful city of Xiamen.

Warmest regards.

SS Tan
Executive Assistant Manager - Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 16, 2012

I stayed here a few months ago, and I was content with my stay. When i arrived I was a bit under the weather, but the hotel was able to get me some tea and cold medicine which was very thoughtful. The breakfast at the hotel was one of the best that I have had in a long time. I was in a room with double beds and although its a bit small and the mattresses are very firm it was a nice sleep. It was a bit far from things to do but we had a car, however the area outside is very nice for a walk or run in the morning with a couple of cafes.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Melly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SemTan, Manager at Marco Polo Xiamen, responded to this review, June 18, 2012
Hi Melly,

Thank you for staying with us at Marco Polo Xiamen last December, as well as spending time sharing your feedbacks in tripadvisor.com.

We are pleased that you had a wonderful stay in Xiamen despite the temperate was a little low during the winter period. We are now in the summer and can really see beautiful flowers blossoming around the city.

Do let us know again on your next visit and we would be delighted to welcoming you and your family back here again.

Best regards

SS Tan
Executive Assistant Manager - Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
107 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 27, 2012

I stayed here for the first time last week and it was my first stay at a Marco Polo property.

This hotel is in a nice quiet area and is pretty convenient to things. It has a nice lobby and the rooms are pretty good as well. Overall it's very quiet and has a nice view.

Just up the street on Jianye Road is a tremendous Chinese restaurant that you must try!

I would probably stay here again.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fazzone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marco Polo Xiamen

Property: Marco Polo Xiamen
Address: No.8 Jianye Road, Hubin North, Xiamen 361012, China
Location: China > Fujian > Xiamen
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Xiamen
#4 Luxury Hotel in Xiamen
#7 Business Hotel in Xiamen
#10 Best Value Hotel in Xiamen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marco Polo Xiamen 4*
Number of rooms: 300
Official Description (provided by the hotel):
Marco Polo Xiamen uniquely blends the grace of ancient China with today's modernity. It is the best address for a business traveller- a home away from home with legendary hospitality and personalised service. With its 300 exquisitely designed rooms and suites, Marco Polo Xiamen enjoys the scenic lake view with the convenience of a city location- 15 minutes drive by car from the international airport. The hotel provides complimentary bus service to and from the airport and also limousine service. The rooms at Marco Polo Xiamen are designed for comfort and privacy for the discerning business travellers. The business and leisure facilities offered in Marco Polo are unparalleled in Xiamen - the Continental Club Floor offers a fully-equipped private Club Lounge with panoramic view. ... more   less 
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Also Known As:
Marco Polo Xiamen Hotel Xiamen
Marco Polo Hotel Xiamen
Xiamen Marco Polo Hotel

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