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Le Meridien Xiamen
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Reviews (594)
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168 - 173 of 594 reviews
Reviewed August 6, 2012

What a wonderful stay we had at the Le Meridien Xiamen. It was a work trip for myself but my family accompanied me. It’s the third time I’ve stayed at the Le Meridien Xiamen and will most certainly return on my next visit to Xiamen.

I love the location of the hotel, nestled in nature it makes a very pleasant change to spend several days in the hills, surrounded by trees. The morning walks before breakfast are a very relaxing way to start the day.

The staff are an excellent team of hospitality professionals. The check-in and check-out staff are very professional, Eric was very helpful when we checked in and is very personable.

The food at the Chinese restaurant is some of the best Chinese food I’ve eaten in my 10 years of living in China, several of the dishes were better than my favourite Cantonese restaurant in Shanghai (where there is significantly more restaurant competition).

The service at breakfast was exceptional, with all the staff very attentive and very service oriented. In particular: Yusuf and Saffian. I had Eggs Benedict on 2 of the mornings and they were absolutely perfectly cooked. From speaking with other business leaders in Xiamen the Le Meridien has a very good reputation for F&B within the local community and from my experience this is quite rare with (even) 5 star hotels in China.

The local staff at the business centre were very helpful and attentive, especially with our two young boys (5 & 7 years), helping to pour them drinks and serve them food.

Thank you again to all the team at the Le Meridien Xiamen for helping to make our stay a very memorable one.

  • Stayed: August 2012, traveled on business
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Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
matteve, General Manager at Le Meridien Xiamen, responded to this reviewResponded August 27, 2012

Dear Jim G,

Thanks for taking the time to review Le Meridien Xiamen.

It is always great to receive positive feedback about our facilities but importantly the service offered by the associates.

We do hope we get the opportunity to welcome you again on your next visit to Xiamen!

Warmest regards – Matthew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2012

The hotel is situated on a hill. If you enjoy tranquility, you would love it. While it is away from the bustle and hustle city centre of Xiamen, it only takes about 10-15 minutes to the city by cab, depending on the traffic. It was almost brand new at the time when I checked in. The staff were friendly and helpful. The only drawback was the expensive charge of internet service in the room.

  • Stayed: August 2011, traveled with family
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Thank Karmaexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LEMERIDIENXM, Digital Distribution Team at Le Meridien Xiamen, responded to this reviewResponded August 3, 2012

Dear Guest,
Many thanks for writing this well-considered and thorough review of your July stay with us at Le Meridien Xiamen.We are delighted to hear that you enjoyed your stay .
Receiving such positive feedback like yours that truly affirms the service we aim to deliver each day for our discerning guests.
Thank you again for sharing and we look forward to having you both back very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2012

I'd stayed many hotels because of job needed. This one is truly wonderful among any of them. I am not going to talk about hardware, cos China has tons of magnificent, but the people in this hotel are beyond excellent! Girls & boy of executive floor are extraordinary friendly, multi skill and smart. I felt so regret that I can't remember their name, but this is absolutely preferred hotel to me I will return back when travel to Xiamen.

The last night I stayed, when they aware of my long leave, they sent me a blow of fresh fruit with a card says: Dear Mr. XXX, on behalf of staffs of executive floor, we wish you a nice trip tomorrow, meanwhile, we looking forward to see you again in the near future.

With the small piece card, they also sent me a baseball hat, that I always wear it to travel.

Room Tip: Choose executive floor room, enjoy happy hour - truly enjoyable environment. Get a yard view room is plus. By the way, must eat Chinese food on second floor. It's a fabulous experience.
  • Stayed: August 2011, traveled solo
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Thank GiantQQ1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
matteve, General Manager at Le Meridien Xiamen, responded to this reviewResponded August 27, 2012

Dear "GiantQQ1234'

Thanks for your recent review of our Hotel.

We were all very pleased to read that you enjoyed your stay with us and particularly enjoyed the service offered by our associates in the Club Lounge - I'll be sure to pass your thanks on to them.

We all look forward to welcoming you back to Le Meridien Xiamen in the future,

Regards - Matthew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2012

The entire resort is nestled on the vast longan plantation hill and I was told that the entire hill and the plantation are owned the the LMXMN owner. Am very impressed with the tree planting program on the hill side to prevent the soil erosion as well as creating a wind resistance to the surrounding farming area.
Was at this marvelous resort during the Audi hydrid car lauch. Despite the high occupany, the service was still quite immaculated.

A suggestion for the service improvement:
1. the luggage staff should brief the guests the various switches inside the room since all rooms are covered in pitch dark them from the curtain to the wall. I thought that should be the SOP for the luggage boy service under the Starwood hotels training. The room was quite warm upon entering and only came to know that the air condition is on manual adjustment.
2. The clothing of the staff are a little on the large side.Certainly will impaired the chic discovery of LM branding
3. the welcome card, was a blank card enclosed with the fruit platter. Didn't make the platinum level guest like myself or anyone else feels the warm welcome.
4. Club lounge food is very limited compare to other LM club lounge.

Looking forward to see the service improvement.

  • Stayed: June 2012, traveled with friends
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Thank inxpekto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
matteve, General Manager at Le Meridien Xiamen, responded to this reviewResponded August 27, 2012

Dear 'inxpekto'

Thanks for taking the time to review Le Meridien Xiamen.

It is always great to receive positive feedback about our facilities and we note your comments for improvement. We will ceratinaly look to implement this into our forward planning.

We do hope we get the opportunity to welcome you again on your next visit to Xiamen!

Warmest regards – Matthew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2012

This property although slightly out of the way is sited against a tropical backdrop in a secluded hillside setting that makes it seem exotic, and yet centrally-located. Service and locations are waht you'd expect from this chain and although there were one or two issues with the level of English spoken, overall it was a very relaxed stay/

  • Stayed: April 2012, traveled on business
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1  Thank Chinababe08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

Dear Guest
Thank you for choosing Le Meridien Xiamen
We are delighted that you enjoyed our service,environment and location so much.
I sincerely hope to see you again soon.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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