I stayed here a couple of times on business this past month,
the hotel is basically ok,
which is kind of unfortunate as it has the makings of a great hotel.
it's well located, clearly money went into its construction and decor, but not enough international class would be my take on it.
service is also a bit strange, as if training had not been given to the staff.
There is not the welcoming attitude you would expect in a hotel of this level and price.
there are some good people there, we had to store a lot of luggage and equipment and the concierge and bellhop went out of their way to sort easy to access storage for us.
middle of the road.
but we had an early flight and staying the last night in Puerto Natales was not convenient.
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