My girlfriend and I stayed here one night on our way to Puerto Natales. The room was comfy and quite spacious. The accommodations were clean and well kept. Breakfast was quick, hot, and tasty. However, the real highlight for us was Alejandro. He went above and beyond to help us get to Puerto Natales and ultimately to Torres Del Paine. He booked us bus tickets and seemed genuinely concerned about getting us there in a timely fashion. If I didn't know any better, I would've thought we were related. If you need anything talk to Alejandro, he's the man. Would definitely stay here again.