We booked a double room, shared bathroom for 10000pesos / person.
Pros - The place is very clean, smells great. The owners who work there are nice. The owners bake their own cake for your breakfast the next day. The owners will ask to see when you want your brekky and the coffee they serve is fabulous. The double room we stayed in was nice. Kitchen is underequipped of pots and pans but the owners provided what we needed to make do. Awesome hostel dog
Cons - The kitchen is under-equipted with pots and pans. Laundry service is available onsite for 15000 pesos per kilo which is a bit expensive we think. It is a bit farther from the town center which makes going out during the cold season not as ideal. During our stay, the wireless internet was down. They told us the internet was down for the whole town...so we walked into the center of town and noticed that the internet was working there(and we used the internet cafe to do our work for our company). Speaking with them, they said their internet was provided by another provider and asked us to be patient and wait for later...then wait for the next day. However the entire time their own computer connected to a direct LAN connection had internet. Then we happen to hit a long holiday weekend which meant we would not have internet for 2 or 3 more days. When asked whether or not we could use the LAN connection with our own self provided LAN cable, the guy replied it was not ideal. So, without access to internet at all for our stay, we had to move to another place as it was essential for our work. I was then charged for the entire time in which I had originially booked for, rather than the days which we had stayed. It's off season and we were 2 people of the total of 4 customers in the entire place. To me, this is just bad customer service, even if supposed internet failure was out of their control.
Generally - If you are booked on tours all day this place is a great place to stay as its beds and rooms are pretty comfortable for sleeping. Reading the reviews were why we stayed here (booked through hostelworld) however we feel that during off season all the pros we heard about was not available to us. If you are spending more time around town during off season, because it is such a cold town at this time, it is a bit farther from central part of town and the hostel is generally kept a tad cold.
Ultimately we left the hostel and actually found a hotel with a fridge in the room and working internet (Hostel had no fridge in room or public kitchen), private bathroom for same price as it was to stay at the hostel.
- Also Known As:
- Hostal Las Carretas Puerto Natales, Aisen Region, Chile