The Indigo is a hotel of many contradictions. The common areas are beautifully appointed with a living room type feeling full of books, music and views: they are an architectural paradise to the eyes, however, the rooms themselves are quite poor. I understand the “minimalistic” style approach they attempted, however a few things were lacking or bothersome: (1) the STREET NOISE - I am from NYC and am used to noise, but there was terrible street noise at all hours, mainly car engines speeding up or slowing down because the hotel is located on fork intersection leading to the town’s 2 mains streets (2) the CEILING NOISE - people in the units above can be heard when they are walking around the room even though the floors are carpeted; furthermore, the thumping sound actually echoes due to the construction materials used (3) the BATHROOM - the toilet is tucked away behind a sliding door which doesn’t always shut properly, the shower opens into the bedroom leaving no privacy and there is no area around the sink to leave toiletries. Though the hotel provided shampoo, soap and lotion, they were in big glass containers which are refilled after each use; this is not sanitary. And a note to ladies, there is no hair conditioner provided by the hotel (4) the CLOSET/WARDROBE - there is none. There is a hanging shelf and benches that encompass the exterior walls of the room (5) the LOCKBOX - it is located in one of the benches and it is attached sideways. Thus, you have to open the bench, hold the top of the bench with one hand/leg to avoid it from being slammed shut, open the lockbox from the side angle, deposit your valuable sideways, and then quickly close the top of the lockbox shut to avoid spillage. The lockbox is also very small; it will hold your passport, cash and phone, but not a camera or other larger valuables. Again, the décor of the common areas, the views, the restaurant are all outstanding. The town is very quiet and there is little to do, other than enjoy the views. Karina in Reservations was so helpful but overall, I found the Front Desk people a bit aloof; though they did compensate us 50% for a tour they arranged which was terrible. The breakfast was average (juice, few pastries, one fruit salad option, eggs) and the rooms themselves were IKEA-like and certainly not worth USD $260/night.
- Official Description (provided by the hotel):
- Located in Puerto Natales, in the southern tip of Chile the experience to enjoy nature is breathtaking. This is where Noi Indigo is located, whose name is due to the intense blue of the sea and sky that paint the landscape. With a style reminiscent to Nordic lodges, the hotel features architecture and cutting edge design, first class cuisine, a unique and luxury Spa worthy of any sophisticated traveler. ... more less
- Reservation Options:
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- Also Known As:
- Indigo Hotel And Spa
- Indigo Hotel Puerto Natales
- Noi Indigo Patagonia Puerto Natales, Aisen Region, Chile