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“Not enough for the price”
Review of Aquaterra

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Aquaterra
Ranked #13 of 26 Hotels in Puerto Natales
Certificate of Excellence
Washington DC
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Not enough for the price”
Reviewed January 29, 2009

Okay, so this place is cute and the women that work at the reception desk are WONDERFUL and very helpful. However, we paid $140/night for our room and I must say the room itself was certainly not worth the price tag. Here are a few of the issues you'll encounter:

1. The room is incredibly small and plain. We got a double twin and it was really just the two beds and a small nightstand...no decorations, no TV and not even a real dresser to put any clothes in!

2. The walls are VERY thin. I mean...my friend and I seriously could not sleep because the man next door to us was snoring so loudly.

3. No TVs in rooms and no computer to access the internet in the hotel.

Before staying here, we were at Casa Cecilia ($50USD/night) and the rooms there were much bigger and had TVs and internet. The thin walls were a real pain because so many people get up super early to go on excursions. The women who worked here were wonderful, but I'm sorry - I really wouldn't recommend it to others.

  • Liked — Reception and breakfast
  • Disliked — small rooms, thin walls, bugs in room, no TV or internet
  • Stayed January 2009, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank DCsalsera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
The Hague, The Netherlands
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 8, 2007

Aquaterra is a very good choice when staying in Puerto Natales. Staff are very helpful and spoke good english. The room was basic and not that big. But given the nice restaurant downstairs and comfortable lounge and woodstove, this was no problem.

The hotel also offers massages. We tried a "spiritual "Body & mind" massage, which was a whole new experience in itself. Make sure you try it.

The hotel is good value for money in a small town where all other accomodation appears to be either basic backpack, or rather old fashioned deluxe accommodation.

  • Liked — Lounge and the stove
  • Disliked — rather basic room
  • Stayed February 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KeesNancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york, ny
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 1, 2007

Stayed here for 3 nights in March 2006. The rooms were comfortable and clean, with small baths that had really good water pressure. The rooms had a rustic quality, and were definitely no frills, but I would absolutely stay there again. The biggest drawback was that the walls seemed very thin - I could hear the neighbor next door snoring (in all fairness, he could have been a very heavy snorer).

The staff, who I believe were also the owners, were friendly and warm, and though their English was limited, they were helpful and unobtrusive. The dining room served tasty food, and the lounge was a nice place to relax and have a glass of wine or a beer.

There aren't a lot of options in Puerto Natales, but I was very happy with Aquaterra.

  • Liked — comfortable and clean
  • Disliked — thin walls
  • Stayed March 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blueiris1006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aquaterra

Property: Aquaterra
Address: Manuel Bulnes 299, Puerto Natales 6161097, Chile
Location: Chile > Magallanes Region > Puerto Natales
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #13 of 26 Hotels in Puerto Natales
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aquaterra 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Aquaterra Puerto Natales, Aisen Region, Chile

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