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“Do Not Stay Here”

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Charles Darwin Hotel
Ranked #26 of 27 Hotels in Puerto Natales
Belmont, California
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Do Not Stay Here”
2 of 5 bubbles Reviewed May 16, 2013

All of the other hotels in Patagonia, that I selected based on TripAdvisor ratings were good and what I expected, except this one. It is a 2-star hotel at most. It is better than a hostel, but it is very basic in every respect. I could not get out of this hotel fast enough. Unfortunately, I had booked 2 nights.

In addition to being very basic, the staff does not speak any English and are unable to be helpful. And in particular, the hotel is extremely noisy. You can hear everything that all the other guest do including walking, talking, flushing toilets, showering, opening and closing closet doors. One morning, I woke up at 5:30AM and was unable to go back to sleep due to the person snoring in the adjacent room, even though I had ear plugs and a pillow over my head.

Don't stay here unless you are desperate.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Kellie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    10
    18
    26
    10
    4
See reviews for
11
30
6
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles, California
Level Contributor
147 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed March 27, 2013

Puerto Natales is not a fancy city but a rugged town. As such, this otherwise average/above average hotel is probably one of the nicer downtown hotels around. We stayed there for 2 separate nights and found the rooms roomy and adequate for our purposes (beds and showers). The morning breakfast is nice, with ham and turkey slices and other pastries/breads. Free Wifi worked well for us as well. They have a luggage storage service for those who need that. the lounge at top floor is a nice bonus. The location is slightly far from downtown, which is about 5 small blocks of walk, and we found that distance makes it pretty quite at night.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yacro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reno
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed March 13, 2013

I booked this hotel thru a travel agency. Our room was very small, and very hot at night. No fans or cooling system, the window was broken to hold it open we used a wooden hanger. Dogs were barking outside the window nonstop, we had to close the window. We asked for a different room after the first night, rooms were available but we were not given a different room. The second day I told the desk clerk that we were going to find a different hotel. Immediately the clerk offered a different room. We gladly accepted, the second room was slightly better. The breakfast offered was meager and little food was placed at the breakfast table.

Room Tip: Book your room at a different hotel. If a travel agent books your room review the hotel at Trip Adv...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bsar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Puerto Natales hotels

Brussels, Belgium
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed February 24, 2013

One of the many hotels in Puerto natales, no charm, but nice staff. Minimalist breakfeast. as the floor is in non -insulated Wood and thin walls, your hear everything upstairs or in next rooms.... You need ear plugs to sleep.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PierreH63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
220 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 bubbles Reviewed January 25, 2013

Older hotel but nicely maintained and decorated. Two blocks from waterfront with partial water views from some rooms and from nice sitting area at end of corridor on third floor. Wifi only worked in this sitting area (not everywhere as listed). As with most hotels in this region, inside temperature was too hot for us, so we had to turn off radiators and open windows, which created some road noise (but not bad). Good breakfast. Overall, fine place for a few nights to/from Torres del Paine park. No elevator so need to be able to carry bags to third floor. Staff helpful e.g. provided hot water for tea in the evening.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ron and Jeanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 17, 2013

My daughter and I stayed at the Charles Darwin as part of a package from Sky Airlines. The room was spacious and everything was so clean. Towels and sheets were very comfy. Staff could not have been more helpful even when I could not speak Spanish. Some of them did speak English.
Breakfast was excellent. Only sorry they did not have other meals or bar with snacks in the evening. Bathroom was tight but great hot water and pressure.

Room Tip: no elevator or first floor rooms
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KatyK445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 1, 2013 via mobile

We arrived at Charles Darwin at 11pm from a very long and tedious bus trip from Punta Arenas. It unexpectedly began snowing and the roads were icy and it was freezing.
Charles Darwin was warm and inviting,the owner was originally from Australia and we were warmly welcomed.
He organised with a local restaurant for us to be picked up so we could have a beautiful dinner at 11.30pm ! Very hospitable.
Now the actual room ! It was smAll with 2 single beds pushed together the tv was a small 32cm that was fuzzy most of the time .
The bathroom was tiny only 1 person could be in there at 1 time.
Quite old decor our room definetely had not had a refurb .
It was very warm though which was a welcome relief from the elements outside.
Location was great it was a short walk to some shops and the centre of town.
I wouldn't eat in the restaurant there though we found the service very slow and food wasn't great.
Breakfast was ok, nothing spectacular but ok.
Would I stay there again ? Only if my room wAs refurbed .
It was clean and warm.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonysaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Charles Darwin Hotel

Property: Charles Darwin Hotel
Address: Manuel Bulnes 90, Puerto Natales 6160000, Chile
Location: Chile > Magallanes Region > Puerto Natales
Amenities:
Business Center with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #26 of 27 Hotels in Puerto Natales
Price Range (Based on Average Rates): $
Hotel Class:3 star — Charles Darwin Hotel 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Charles Darwin Hotel Puerto Natales, Aisen Region, Chile

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