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Keoken Patagonia Bed & Breakfast
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All reviewsthe busthe ownerhelpful coupleclose to the main squarekind hospitalitycomfortable clean roomsfriendly hostsplace to stayeggshis wifehelped us planchilliworked perfectlyper nighttorres del paine national parkperfect hostspersonalized service
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Reviewed March 8, 2013

There is no shortage of places to eat and sleep in Puerto Natales. It seems every street has either a restaurant or lodging on offer. We chose to stay at Keoken B&B which is conveniently situated just over 2 blocks away from the central square, and 1 block up the hill from the waterfront. It's a small B&B with only 5 bedrooms, all on the first floor. Our room was a good size, modern, light, half panelled in wood, with a large comfortable bed and an en-suite bathroom with shower. There are 2 guest lounges, one next to ground floor reception, with a good range of books and DVD's of local interest. The other on the first floor, with views down the street to the waterfront. This was a good place to watch the sunset across the bay behind the distant mountains. A pair of binoculars had been thoughtfully provided.
Breakfasts are simple but adequate. There is a range of fruit juices, cereal, and yoghurt, small cakes, ham and cheese, bread and toast, as well as fruit, tea and coffee. Rodrigo, the owner, will offer to make eggs as well.
Rodrigo will arrange your bookings with tour companies and give useful advice on the various tours on offer. He will also book your bus tickets but charges a hefty commission, and as our bus station for onwards travel, Bus Fernandez, was just around the corner, it was easier to do it ourselves. He will also happily recommend restaurants and make the reservations if necessary.
We found a very good restaurant literally around the corner from Keoken, called Aldea. The menu is written up in Spanish on a blackboard, but the waitress will happily talk you through it. The choice is not extensive but all the food is home cooked and there was enough variety for us to eat here on two nights. We particularly enjoyed the slow cooked beef, plateau al horno, and the hake. It is also reasonably priced.
We ate lunch one day at El Living on the main square. This is English run and a popular place to hang out over coffee whilst reading from their good selection of magazines, or catching up on wi-fi. I recommend the spicy sweet potato soup. Next door is another restaurant where I ate an exceptionally good BBQ lamb, cooked in traditional butterfly style on a open wood fire in the corner of the restaurant. It far surpassed the BBQ lamb we ate at an Estancia on our full day boat trip to Balmaceda Glacier. You can read more about our travels on my travel blog at www.from-the-coast-to-the-clouds.blogspot.com

Stayed: March 2013, traveled as a couple
2  Thank AandAKent_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013 via mobile

I would echo the comments of a number of other reviewers - the owners were extremely helpful, they helped us with bus tickets from Punta Arenas airport, bus tickets to TDP, planning and logistics for TDP, calling taxis, points of interest in town etc. All this was very valuable for someone with limited Spanish skills such as myself. Owners spoke good English and helped us with our Spanish. The simple but tasty breakfast was prepared at a time that suited us. Our room was clean and spacious but fairly basic (eg.no TV). Overall I would recommend to others.

  • Stayed: March 2013
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Thank Jax222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013

Rodrigo is the reason to stay here. He's wonderful (as many other reviewers have pointed out) and will help with anything you need. The rooms are spotlessly clean and very comfortable, but several are fairly small. A few have nice views of the lake and mountains. Breakfast is simple but ample - toast, cereal, fruit, yogurt, coffee, ham, cheese, cake. Eggs if you'd like them. Gloria makes her own delicious jams.
Rodrigo and Gloria do speak English but prefer Spanish (I can't blame them, I wish I spoke much better Spanish - my fault).
The location is fantastic - close to the main plaza. The town is small and easily walkable. Everything is close by (there's a great laundry place nearby that will deliver your freshly cleaned clothes back to Keoken, though it's not cheap). Definitely make a reservation at Afrigonia for dinner - it's one of the best restaurants of our 3 weeks in Patagonia. E Living is a wonderful place for lunch.
A few downsides:
- Some rooms are small and you may hear your neighbors coming/going or talking/walking above or next to you. We brought earplugs and it wasn't a problem.
- Rodrigo will gladly arrange buses and other things for you but will charge $3,000 CLP (about $6 USD) per ticket. This was fine for longer trips but for the short one from Punta Arenas (which was only $5,000 CLP to begin with), it seemed excessive (a >50% increase in the price). That said, it may be completely worth it - I just wish he'd told us that up front.
- The showers were on the small side and the water pressure and temperature varied quite a bit.

Overall, it was a solid choice and we'd recommend it.

  • Stayed: February 2013, traveled as a couple
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Thank aml888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

Location is great; we walked from the Navimag dock to the house in about 10 minutes. They are located away from the main street and town square on a quiet street. Rodrigo and Gloria are friendly, helpful and have created a homey environment for their guests. They work hard and it pays off. Breakfast was abundant (they have peanut butter!) and Rodrigo asked us what time we wanted breakfast every day. Rodrigo recommended how to navigate Torres del Paine in 1 day and also helped me with a car rental. We spoke in English and in Spanish; his kids speak advanced English as well. This is THE place to stay in Puerto Natales!

  • Stayed: February 2013, traveled with family
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1  Thank Jkarnowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeokenPatagoniaBnB, Propietario at Keoken Patagonia Bed & Breakfast, responded to this reviewResponded February 16, 2013

Dear Guest, was very pleased to receive them at home after his wonderful boat trip, we were pleased with the warmth of his family and we are glad that disfrutran and relax in Puerto Natales.
Best wishes to you and your parents.
Rodrigo y Gloria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

We stayed here for 3 nights (2 in one room and 1 in another; the price was the same, although the 2nd room was smaller). The hosts are very friednly and like to chat, and inform you about things. They can book you the bus journey from Punto Arenas airport to Puerto Natales, if you want, for a fee. Breakfast was good and plentiful. WiFi didn´t work , at least for our laptop. You can reach the bus stations in 10 mins, walking.

  • Stayed: January 2013, traveled as a couple
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Thank AtriBit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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