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Savings alert! 39% below average rates

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Reviews (805)
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All reviewsacross the streetclose to the airportlarge mallrooms are cleanshoppingplasticpesosbuseshighwaybusiness
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11 - 16 of 805 reviews
Reviewed May 9, 2016

I stayed here 3 nights. This was my experience...

The Good
Clean, modern rooms
Decent wifi
Easy walk to the mall
Easy Access
Undergrond parking
Rooms very quiet (at least on the 11th floor)

The not so good
Beds were not as comfortable as the ones in Ibis Antofagasta
Showers fluctuated between hot and cold water
Parking (at the front door) upon arrival was very limited.

The BAD
Restaurant was expensive and of mediocre quality (next time I will eat at the mall)

  • Stayed: May 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank JohnB007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2016

What do you expect when checking into an ibis Hotel? Right? Well, this one is different. Although housed in a horrible prefab high-rise right next to a highway (which can be called the typical location for this chain), the hotel is extremely clean, and the personnel is friendly and highly efficient. WiFi is free and very fast, and there's almost no street noise despite its location. The room size (I stayed in three different ones) is good, and the bathroom is functional and--again--extremely clean. The breakfast buffet, while certainly not to die for, offers a range of fresh fruit and different breads, completely outclassing otherwise comparable chains nearby. And the ibis allows dogs for an extra fee, which for me is another huge plus!

Room Tip: rooms with EVEN numbers face the quieter residential side; higher floors have great views
  • Stayed: April 2016, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Daniel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2016

The room was clean and staff were friendly and helpful.
The hotel located in front of the mall where everything is there.
10 min. from the airport and 5 min. to airport, and 20 to 30 min to the city center. So if you have something to do in the city center, the hotel may not be so convenient.

  • Stayed: March 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
Thank Daydream802987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2016

The IBIS is perfectly located only 5 min away from the airport and well connected to the city. On the other side of the road is a big shopping mal with a couple of nice restaurants and also the hotel restaurant is very good. Wifi is fast and the service is very supportive and attentive, breakfast is standard, but fresh and good. Anything is very clearn and very well kept. Only, when having a room towards the main road, it is almost impossible to keep the window open - it can be very noisy particularly in the morning and later afternoon. Also the terrace is unfortunately located towards the main road, but overall it is a really recommendable choice for business travelling.

Room Tip: Ask for a room that is at the higher levels and not opposed to the street.
  • Stayed: January 2016, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Christine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2015

I went to have a coffee and when the time came to pay they ran my credit card 3 times saying it had not gone through. Then when it would not print the manager came by and said that I had been charged 3 times! She did not know how to credit me back my money and did not offer any solutions. Typical for Chile but you would think a hotel of this caliber would have trained their employees properly.

  • Stayed: December 2015, traveled solo
    • Location
    • Cleanliness
    • Service
Thank SpicBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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