Our reservation confirmation stated a/c room with sitting area and mini-bar, but the room we were given was so small you could barely walk, the only light fixture hung so low that anyone over 5'5" would bump into it, there was a small window onto the pool area with no breeze and no a/c., no sitting area and no mini anything, except the room. We asked for another room and were shown 2, one was a 3 bed-room suite with a sitting area and refrigerator so we took it. A/c was not necessary in the evening due to the constant ocean breeze in our upper floor room which had east/west exposure. There was a fan also. The hotel is on a major street and there was a lot of street noise. It did quiet down after a while.
At first glance, the room looked nice however, after a few minutes, you realize everything in the suite is dirty and worn. The mattress had a rubberized pad which was supremely uncomfortable and the bathroom was just plain dangerous. The Euro tub looked great but there was no mat so it was very hard to get in/out of because it is so slippery. The shower curtain, which fell down several times due to faulty rod installation, was cotton cloth and did nothing to prevent shower water from flooding the tile floor. There were no bathmats either so the floor was also dangerously slippery.
Breakfast buffet was served on a nice terrace, but it was practically on the street. It was adequate, however our first morning we were served eggs, but none after that. Coffee was Nescafe instant, ugh.
One of the three desk people we dealt with was helpful and went out of his way. However, the hotel has no tourist literature, nor dod it have a pad of maps showing it's location, a customary item in every other hotel we'd stayed at in Chile, Ecuador and Peru. The location is not shown correctly on Google Maps is far from the beach. It is also far from the center of town, in 2012 about a $6 USD taxi ride. After our first round-trip, we located the No. 1 bus, a short walk away and $1 USD pp each way.
We stayed for 4 nights as a break on our way via bus between Arequipa, Peru, and Santiago, Chile. At most, 2 of the 8 rooms were occupied yet when we asked if we could stay an additional 2 hours on the day we caught our 6PM bus to Santiago, we were told no, but we could store our bags. When we went to check out, however we were told we could stay in our room.
We would not recommend this hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotels.com, Hotwire, Cheap Tickets, Priceline and Agoda so you can book your Chinchorro Suite reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.