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All reviews presidential suite sokkol thun front office manager outdoor bathroom pool access hotel bathroom mr sokkol tuk tuk food and beverage manager khmer meal airport pick up drop the beautiful swimming pool boutique style hotel card for making our holiday private terrace excellent driver
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Reviewed 5 weeks ago via mobile

Just spent 4 nights here. The staff have been so helpful, lots of ideas on what to do and they arrange all the tickets. Room was big, very clean and air con worked well. Would recommend this for a bit of luxury on the edge of Siem Reap.

Stayed: October 2018, traveled as a couple
3  Thank frinbaron63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udaya R, General Manager at Udaya Residence, responded to this reviewResponded 4 weeks ago

Dear frinbaron63,

Warm greeting from Udaya Residence.

We are delighted to hear that you have a wonderful and memorable stay with our property and satisfied with our service team. Your compliment us on TripAdvisor is really beneficial to us as well as to other travelers who is seeking the place for vacation. We are fully committed to deliver an excellent service and genuine care, furthermore, the team and I would like to take this opportunity to express sincere thanks to you for your valuable time to write a great comment about us and wish you all the best.

Please have a wonderful day. We hope to welcome you again in the future.

Sincerely,
Kirivuth Sem
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2018

Lovely hotel, nice pool, although be careful if you don’t wear goggles in the pool as I think they’re not good at chlorinating. Lovely, large room and the staff are so helpful and friendly. Food is good but normal bar prices were on the higher side.

Room Tip: Can only comment on our room, no view but interior was comfortable.
Stayed: September 2018, traveled with friends
Thank suet1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udaya R, General Manager at Udaya Residence, responded to this reviewResponded October 10, 2018

Dear suet1701

Warm greeting from Udaya Residence,

We are delighted to hear that you have a wonderful stay with us and well greeted by our service team. Your comfort is our pride that we promise to deliver a highest standard.

Thank you so much for taking your time to recommend us on TripAdvisor sharing this piece of information to other travelers. We will look and rectify according to your recommendation.

We would like to wish you a wonder day and we hope to welcome you back in the future.

Sincerely,
Kirivuth Sem
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2018 via mobile

The staff is friendly and my room was nice with everything we need. Some additional light in the bathroom would help.
The swimming pool and the garden are very pleasant but what surprised us was the quality and the level of the service at the restaurant and bar. The food is excellent and the cocktails are outstanding, namely the piñas coladas. Mr. Sokmean is an excelent professional and a very nice person making the atmosphere of the place.
Recommend it.

Stayed: October 2018, traveled with family
2  Thank Paulo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udaya R, General Manager at Udaya Residence, responded to this reviewResponded 4 weeks ago

Dear Paulo S,

Warm greeting from Udaya Residence. We are delighted to hear that you have a wonderful and memorable stay with our property and satisfied with our service team. Your compliment us on TripAdvisor is really beneficial to us as well as to other travelers who is seeking the place for vacation. We are fully committed to deliver an excellent service and genuine care, furthermore, the team and I would like to take this opportunity to express sincere thanks to you for your valuable time to write a great comment about us and wish you all the best.

Please have a wonderful day. We hope to welcome you again in the future.

Sincerely,
Kirivuth Sem
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2018 via mobile

The hotel is quite pleasant, mainly the swimming pool garden and the restaurant.
The staff is friendly but what impressed us was the professionalism of the staff at the restaurant / bar. Sokman is a very nice guy and prepares the best piñas coladas we have drunk in Asia. Apart from that he is very professional and polite providing an excellent athmosphere to the bar / restaurant.

Recommended...

Stayed: October 2018, traveled with family
2  Thank Paulo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udaya R, General Manager at Udaya Residence, responded to this reviewResponded October 10, 2018

Dear Paulo S,

Warm greeting from Udaya Residence.

It is our great pleasure to hear that you did enjoy your stay here and expressing the full of praising for the hotel as well as our service team for a high compliment which is really giving us a great reward. Your recommendation is really helping us to share this piece of information to other travelers who is looking for the place to spend their vacations. We would like to express our sincere thanks for taking your time to write about us.

We wish you a wonderful day and we hope to welcome you again in the future.

Best regards,
Kirivuth Sem
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2018

We spent 2 days at The Udaya Residence after spending 8 days doing a Habitat for Humanity Build in the out skirts of Siem Reap. From the moment we arrived to fresh lime and melon water and rice treats to the moment we left with a farewell send off by 4 staff members, our stay here was an absolute delight. We had a 2nd floor room over looking the pool. It was newly built, so the room and bathrooms was super modern and immaculate. I had two massages while there and the staff was professional and proficient. I want to give special praise to Sokman from the restaurant. He was sooooo amazing and friendly to our group. At one point he moved a dining take from the restaurant straight across the length of the pool area to the other end so that we could dine privately on the other end of the pool on the elevated platform. He was so attentive with a touch of comedic effect as well. The location was convenient, a mere 3-5 minute tuk tuk ride into the center of Siem Reap or we could take a leisurely walk. I would revisit in a heart beat! 5 Stars for Udaya!

Room Tip: Amazing Pool Area, Super Modern and Updated Rooms!
  • Stayed: October 2018, traveled with friends
    • Value
    • Rooms
    • Service
2  Thank kthomas79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udaya R, General Manager at Udaya Residence, responded to this reviewResponded October 10, 2018

Dear kthomas79,

Warm greeting from Udaya Residence. We are delighted to hear that you have a wonderful and memorable stay with our property and satisfied with our service team. Your compliment us on TripAdvisor is really beneficial to us as well as to other travelers who is seeking the place for vacation. We are fully committed to deliver an excellent service and genuine care, furthermore, the team and I would like to take this opportunity to express sincere thanks to you for your valuable time to write a great comment about us and wish you all the best.

Please have a wonderful day. We hope to welcome you again in the future.

Sincerely,
Kirivuth Sem
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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