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244 - 249 of 390 reviews
Reviewed February 19, 2012

We stayed for 4 days and were very impressed. This lovely hotel is close to town as well as the temples, while at the same time far away enough from the traffic so that you feel as though you are in your own tropical oasis, with great food, friendly and helpful staff and clean rooms.

  • Stayed: February 2012
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5  Thank Teashworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2012

I was really impressed with the service at this hotel, especially the restaurant. My boyfriend and I had dinner on the tower, and it was amazing because we could see the temples while eating our delicious dinner watching the sunset. It was soooo romantic. Just want to give this recommendation as a way of giving back to the wonderful experience I had.

Stayed: February 2012, traveled as a couple
6  Thank smiley506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2012

We stayed here for 3 nights during our visit in Siem Reap and had a wonderful time. The staff were helpful. The hotel is out of the tourist area so it gives you a good feel for an authentic cambodian scene. The restaurant food was very good and we really enjoyed drinks on the viewing tower watching the sunset over the temples. The pool was also nice after a hot day at the temples.

  • Stayed: February 2012, traveled as a couple
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8  Thank Emily L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2012

Very happy with the service, friendly staff got out of their way to help us, transportation available from the airport, clean, great overall experience

  • Stayed: February 2012, traveled with friends
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7  Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2012

We have been quite unhappy to hear that management had changed. Therefore a significant number of positive things mentionned for this hotel are not applicable anymore. This include the fact that there is no free tuktuk to reach the center of Siem Reap. Therefore, you'll have to pay 3$ to get in town - 1$ goes to the hotel (2 when you com back as you're then in a position to bargain).
The breakfast is really poor - except when there is a group of noisy Koreans. In such instance, you mignt beneficiate from their buffet.
The swimming pool is nice, but too much chlorine...
We had to complain everyday for the non working air condition, but the manager never felt very concerned...

Then once you add up the hotel cost, the breakfast and the various tuktuks, you might find something much better in town - what we did !

  • Stayed: January 2012, traveled with family
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Thank Ayekoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lotus-Lodge, Owner at Lotus Lodge, responded to this reviewResponded February 14, 2012

Ayekoko, thank you for staying at Lotus Lodge, we appreciate your feedback as this helps us to improve our service to our valued guests. I am very sorry to hear that you have not fully enjoyed your stay with us.

You will be pleased to know that we have very recently acquired two new vehicles and are now providing a Free daily shuttle to town once again.

In regards to the air conditioner, I spoke with my Manager who advised me that a repairman was contacted immediately after your concerns were raised and that the problem was addressed in a timely and appropriate manner.

The Lotus Lodge swimming pool is professionally maintained 6 days a week and our chlorine levels comply with the strict guidelines for health and safety set by the Association of Pool and Spa Professionals (APSP).

Our $2 (optional) breakfast is very reasonably priced and includes a wide assortment of foods. You can enjoy coffee and orange juice with a selection of eggs, cheese and baguette/toast, or pancakes, fresh fruit, muesli, and ham. Our customers really enjoy the variety and value of our breakfasts.

As one of the Top 3 rated Best Value locations in Siem Reap, our goal is to exceed our guests’ expectations and ensure them a pleasant and relaxing experience during their stay. Once again I would like to apologize for your experience and we hope to see you back at The Lotus Lodge in the future.

Best Regards,

Javier Saint Pierre
Owner
Lotus Lodge
Siem Reap, Cambodia

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