Awesome hostel. Pool, great bar specials, cinema, a ton of stuff going on everyday. They have a million other amenities listed on their website.
They screwed up our reservation (as is, unfortunately, bound to happen every once in a while, especially if you're employing locals whose first language is not English). Handled the mistake like pros. Manager came out, apologized profusely, found us another place to stay for our first night (also cheap and clean, but not as awesome), and even got us transfered there for free. Also had some plumbing issues with the dorm bathrooms while we were there (again, this is Cambodia, this sort of $hit happens)... promptly cleared out a room to make sure people staying in dorms had enough bathrooms to use, and served up a big batch of (free, very strong) punch in the bar that night to say sorry.
Staff was friendly and helpful, place was clean, beds were comfy.
IF I had to find things to complain about, the dorm lockers are metal and a little noisy (this is Diem Reap, so a lot of people are getting up before 5am to go see sunrise at Angkor Way). Also, they very nicely give you disposable cups for the pool area (no glass, which is just smart), but I wish they'd switch to non-disposable plastic. Although the manager assured me they're working on this one.
I've been to over 40 countries, and this might be my favorite hostel ever. I think it'snot that hard to run a hostel when everything goes right, it's what you do about issues that shows how it really is. And this place aced that test.
- Official Description (provided by the hotel):
- All rooms include:- Free Wi-Fi - Hot Water- Air-Conditioning- Yoga- Cinema - Western style showers and toilets, Awesome undercover pool, bar and restaurant, chill out rooms, free computers, free bike usage, pool table, fusball table, close to Pub St & markets. Please be aware there are other near by hostels with names very similar to ours, they are hoping you end up there by mistake. There is only one hostel named 'The Siem Reap Hostel'. Accept no imitations. ... more less
- Reservation Options:
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- Also Known As:
- The Siem Reap Hotel Siem Reap