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“Great lobby, friendly staff, amazing location - old rooms, terrible wifi”

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Hotel Somadevi Angkor Resort & Spa
Ranked #114 of 384 Hotels in Siem Reap
Certificate of Excellence
Reviewed January 30, 2014

The title says it all - the hotel itself is very big and has a luxury lobby with traditional Khmer artworks, etc. The buffet breakfast is amazing with a big variety of foods to choose from. The staff are very friendly and most of them speak very good english. This hotel is only a 15-20 minute tuk-tuk drive from the Angkor temples, 5 minute walk to the night markets, pub street, etc.
The hotel also provides tuk-tuk service however it is usually $2-3 more expensive than the ones you can get on the streets.
The spa and massage facility that the hotel has is also very nice, they have a big range of different massages and spa treatments that will suit your needs.
However, the room is very old. When I first entered the room it had a very old mouldy smell. The furnitures looked old and it was obvious that they were they for ages. The bathroom is also old as well with mould patches along the ceilings. There are stains along the room walls and the bathroom walls.
My room overlooked the front of the hotel (parking area) so there was not enough sunlight coming into the room (maybe this was why the room smelt like moulds).
Also the wifi is terrible at this hotel. You have to constantly log into the hotel wifi as it disconnects every time you leave the room, or go down to the lobby area. Even when you are connected, sometimes the wifi is so slow that you don't get internet.

Room Tip: Hopefully to avoid the old mouldy smell coming from the rooms, ask for a pool view room as those roo...
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  • Stayed: January 2014, traveled with family
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2  Thank Regina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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542 - 548 of 1,474 reviews

Reviewed January 27, 2014 via mobile

Lovely Hotel with lovely staff, good food and highly convenient for the town(be careful of the pavements). Sadly, for us the building works were too intrusive, so for the time being, this does not really represent s viable holiday option. If you plan to be out early and not back until after 4 pm, then it shouldn't be a problem.

Stayed: January 2014, traveled with friends
Thank dartbirds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014 via mobile

I have listed the pros and cons of this hotel but have to say that the building works going on would prevent me from recommending to anyone.. It's noisy and intrusive and I cannot understand why other reviewers have said it's not a problem. It is a big problem 10 hours a day 7 days a week! We complained and were offered a free dinner but if our rooms hadn't been prepaid we would have found another hotel. For that reason I currently give this hotel an overall rating of Poor.

Pros
The hotel itself represents pretty good value for money.

Comfortable beds with good quality bed linen

The staff are friendly and helpful

Location is great - just a few minutes from Pub St.

Cons

Building noise !!!! The hotel is extending on the opposite side of the swimming pool and there is building noise from 7am - 5pm. It's impossible to relax at the pool after a day out.

The spa is also affected by the same noise.

The spa treatments are very expensive and you are expected to share a rooms. There are two rooms each with 4-5 beds with curtains around but you can hear the person next to you breathing! I opted out of this and went along the road and had the same treatment for a third of the price.

Bathrooms need updating, the shower is tiny!

There are not enough sun loungers for the size of the hotel.

  • Stayed: January 2014
    • Value
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Thank DartmoorBarnOwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somadevi Angkor H, Guest Relations Manager at Hotel Somadevi Angkor Resort & Spa, responded to this reviewResponded May 13, 2016

Dear Sir / Madam,

Greeting from HOTEL SOMADEVI ANGKOR RESORT & SPA!
We are on behalf of SOMADEVI team would like to say thank very much for stay and using our service during your trip in Siem Reap Cambodia. We are deeply apologized any inconvenience and we will improved our service and property. we are sure that will not happen again in future. We really appreciate for what you have wrote on and your feedback our service. we are hoping, you will come to stay with us again in the nearest future.

Regards,
Phirom Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2014

On this my second trip to Siem Reap we stayed right in town. So much easier to walk to everything. Location perfect with supermarket right across the road and markets and Pub Street a 3 min stroll. Beds really comfy, service outstanding, breakfast and food a bit average. Excellent shower and linen and in room wifi. Pool was big and nice but shaded a lot of the time. Spa was expensive and treatments not really up to standard for the price paid. Would definitely stay here again though as overall an excellent experience.

Room Tip: Book online for the best room prices. Walk in rates considerably more expensive!
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  • Stayed: January 2014, traveled with family
    • Value
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Thank juliezzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

My friends and I love this hotel! We stayed here last August 2013 for 2 nights, and loved every second of our stay. Plus, we got a 50% discount on our booking with free roundtrip airport transfers! It's also greatly located near the market place, so you can just walk a little bit and go shop around!

If I ever go back to Siem Reap, I'd most definitely stay here again.

  • Stayed: August 2013, traveled with friends
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Thank ninomendoza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

This hotel was fabulous! Great value for money. We had a Superior Suite. The hotel staff were very friendly and helpful. The location was great for Pub Street and easily to work too and from each night. We only had 3 nights here and it wasn't enough for us, we wish we had stayed longer and would definitely go back to this hotel again. The range of food on offer for breakfast was extensive and delicious! Would highly recommend this hotel to anyone looking to stay in Siem Reap

Room Tip: We had a Superior Suite - it had 2 bathrooms with free standing showers in, 2 balcony's and a se...
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  • Stayed: January 2014, traveled as a couple
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Thank Nicola B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

I spent at Prince D'Angkor Hotel and Somadevi Angkor Hotel for 3 nights. January is high season and so It is difficult to satisfy good price and nice hotel. So In 2 nights at Prince and in 1 nights at Sodadevi. Prince is 10% more expensive than Somadevi. Despite of price, I perfer Prince. Prince services LCD TV and Free WiFi. Somadevi services Free Wifi just in the lobby. TV is a little old. but Somadevi gives us poolside room which is very beatuiful. Somadevi is qutie good to sleep that is very celan and convinient. My childeren like pool which is very deep 1.7m high. breakfast at Prince is a lttie better than at Somadevi. Nevertheless, if you don;t find nice room, Go to Somadevi. It is still good. Especially, very kind staff, One bad thing, a room on the roadside(opposite to poolsdie) is nosiy in the morning. Noise like engine bothers me.

Room Tip: recommend poolside room.
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  • Stayed: January 2014, traveled with family
    • Value
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Thank Yongjin123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Somadevi Angkor Resort & Spa

Address: Sivatha Blvd, Mondul II Village, Sangkat Svaydangkum | Central City, Pub Street, Old Market, Night Market, Lucky Mall, Siem Reap River., Siem Reap 17000, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Top resorts Hotel in Siem Reap
#31 Business Hotel in Siem Reap
#44 Family Hotel in Siem Reap
#54 Romantic Hotel in Siem Reap
#82 Luxury Hotel in Siem Reap
#86 Spa Hotel in Siem Reap
Price Range: $46 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Somadevi Angkor Resort & Spa 4*
Number of rooms: 170
Official Description (provided by the hotel):
HOTEL SOMADEVI ANGKOR RESORT & SPA is indeed a Resort of Class and Character in which you should not miss while you are visiting the mystical land - Siem Reap Angkor. The Resort has been designed to guarantee you a most pleasant and memorable stay as we aim to deliver products and services that consistently meet and exceed your travel's needs and wants. HOTEL SOMADEVI ANGKOR RESORT & SPA is quite centrally situated handy for Top Business, Restaurant, Shopping, Museum, Bank, and Entertainment Centers. It is just fifteen (15) minutes drive from Siem Reap International Airport and ten (10) minutes to the world-renowned Angkor Watt Temple. Truly, HOTEL SOMADEVI ANGKOR RESORT & SPA is a convenient address to business and leisure travelers. SOMADEVI was originally the name of the Cambodian Queen who led Cambodia in the first century during the Khmer Empire Period. Based on her successful merits in making Cambodia the most well-known country in South East Asia in terms of society and infrastructure, her name continues to rise in the mind of today's Cambodian people. Therefore, we have taken her extinct name as our business brand name with the sole purpose of respect and worship. ... more   less 
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Also Known As:
Somadevi Angkor Siem Reap
Hotel Somadevi Angkor

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