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“Southeast Asia at it's most charming”

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HanumanAlaya Boutique Residence
Ranked #92 of 378 Hotels in Siem Reap
Certificate of Excellence
Reviewed April 21, 2007

With 17 years of travel experience in Thailand, Laos and (since 2005) Cambodia I must say that HanumanAlaya is one of the most charming, and attentively decorated, hotels I've stayed in.

I am working on multiple projects in Cambodia. My wife and I stayed here for 5 days together. I returned alone a week later for another 8 day stay to finish my work. I stayed in three different rooms, all on the second floor. I would be happy and comfortable staying in any of them again.

This is a small hotel; only a dozen or so rooms. They also run a guesthouse down the street with inexpensive lodging. My review is only about the main hotel.

The rooms are filled with dark wood and art. My pix don't do them justice. And when my wife saw "I love you forever" on the bed in jasmine flowers? Big points. (-: The bathtub had orchid petals in it. There was fresh fruit, more fresh orchids and a rose in the room. Note that this was their honeymoon suite, which I think cost $80 per night, including breakfast. My single room was $60 per night, including breakfast. I think couples can stay around that rate also.

Decor is really perfect. The owners spared no expense to recreate the look and feel of an antique home from another era (obviously at great expense with lots of wood, tile and details). It's obvious that they lavished true love and care on selecting artwork, furnishings and the plants that create an exotic garden in the central pool area. The five star hotels in Siem Reap (with five star prices!) cannot compare to this personal touch.

Staff is generally attentive, however the Cambodian style is much more reserved than in Thailand. English skills are generally marginal. When I went, the front desk manager was Dara, which aptly means "star." Dara's English is perfect and he helped with many details.

The hotel is set on a side street in an unremarkable area between the downtown and Angkor Wat. They created an environment within their hotel but there's very little within walking distance. You will need a hired car for convenient travel. It's also easy to use moto-taxis, so long as you agree on a price and destination _first_. Some things in Asia never change. Oh, and some moto-taxi drivers will REALLY make you miss a staff person with "marginal" English. Remember that Siem Reap is a "tourism boomtown" and that anyone who can get here to work is coming.

Expect interesting people at this hotel! The owners are connected to Cambodia's film industry that kicked off with Angelina in the unfortunately named movie "Tomb Raider." While I was there I met two documentary film makers (on separate projects!), including the producer and writer of "New Year's Baby," a film now getting awards at film festivals around the world.

With all this praise I'd be remiss if I didn't add a couple of caveats (which could be fixed by now):

1. Breakfast - Remarkably slow. It's just a bowl of rice soup (they have Western food, too), some cut fruit and coffee but it could take an hour. The service is charming and attentive...but for some reason the kitchen is slow. Take this into account if you book a driver to pick you up. Like Disney World, you want to get rolling early in Siem Reap! (-:

2. The restaurant is very atmospheric...but has perhaps the most uncomfortable flat wood seats in the world. Easy to fix...but no cushions available when I was there. Especially funny because while my wife and I were there the first night we overheard the only other couple in the restaurant complaining about the same thing. [you didn't hear it from me BUT the Sala Thai restaurant right next door has terrific Thai food.]

3. Laundry - The laundry service was very expensive and (my wife says) not very good. I had my driver take care of laundry for a fraction of the cost when I returned alone.

4. The Spa - If you need a massage for your aching muscles they will get the job done economically. Do not expect a polished luxury spa experience. But it was still fun and we laughed a lot.

But these are just little items that could change in an afternoon with a cushion and some staff training.

The bottom line is that we can't wait to stay at HanumanAlaya again on our next visit to Angkor. It's a wonderful, authentic Khmer paradise.

  • Stayed: February 2007, traveled as a couple
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5  Thank Devata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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359 - 365 of 414 reviews

Reviewed April 10, 2007

Great little guest house in Siem Reap, Cambodia
Comfortable, very pretty with nice swiming pool on site
Location provided easy access to temples and
convenient to restaurants, good value

  • Stayed: March 2007, traveled as a couple
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Thank BDMoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2007

An absolute gem! Just stayed 5 nights in Siem Reap. The attention to detail was amazing -- from the wonderfully delightful rooms, to the beautful orchids and statues carefully placed around the pool, to the delicious food, easy internet access, a tuk-tuks available on the front steps.

Outstanding service by the entire staff. Being quite small, you will be treated like royalty and no request is too big. The entire staff was outstanding -- always a smile, very responsive, willing to spin magic to meet my needs even heading to the market to purchase a few items I needed.

Air conditioning was great. Rooms were quite sizeable and very comfortable. Great mattresses and white crisp sheets! While TVs were available, we found very little time to watch it with so much to do and experience. Small bar is well stocked with charming attendees.

The pool is wonderfully surrounded by lush vegetation and creates a heavenly haven after a hot day of touring. Towels are available so no need to bring any.

The location is great (off the main road) but very close to the monastary, Angkor Wat ($2 tuk-tuk ride), the Landmine Museum and the downtown Siem Reap market ($2 ride also). Well stocked on water and food in rooms.

Restaurant food was AMAZING! Not one person got the traveler's sickness. Ate Khmer food the entire time and there are a few western meals (pizza, burgers, spaghetti) for those reluctant to try the best they offer. They also make a fabulour iced tea called "Welcome Tea". Do note that all meals are served in open-air restaurants. Overhead fans keep the mosquitos away during the 1 hr a.m. and p.m. period when they come out.

To prevent scratching the beautiful flooring, we tended to go barefoot or where light flip flops.

They also seemed able to arrange anything we wanted. Surprised each of us with a single long-stem red rose when they learned about Valentine's Day! Your comfort and happiness truly is their focus.

Stayed: February 2007
4  Thank SayCheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2007

We loved this place. We went around various hotels in Siem Reap and found a lot of bad values but this one was the real deal of a beautiful boutique hotel for under $100.

The room, buildings and pool were lovely. The only disadvantage we found was that there weren't any good restaurants nearby, and there were lines for the rather pricey internet.

I would definitely rec this to anyone going to Siem Reap.

Stayed: January 2007
1  Thank TuckerFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2006

Our travel agent recommended Hanuman and my husband and I really enjoyed our 4 night stay. Siem Reap was our first stop in Cambodia and this hotel felt like a little oasis.
Pros:
The staff were friendly and attentive, the furnishing was lovely, they've made the most of a boutique hotel with loads of greenery and style. The bed was comfortable and the room was spacious. We had a few meals here and the food was very good. They have a little library where you can read books about the Angkor temples - very useful if you don't want to buy them! My favorite area was around the pool which feels like you're in a rain forest it's so dense with beautiful plants. As a guest you get free access to the Sokha Hotel's gym and swimming pool - only a short walk away.
Cons:
Because the air con requires the room key card to activate, our room became warm while we were out, then took some time to cool down again, then it was too cold. You just need to be a little vigilent with the temperature control. Only the guest rooms are air conditioned, so all the other public areas - including where you dine - are subject to the heat and humidity. We didn't mind this, but it's something to keep in mind. While the pool was attractive, it was too shallow to properly swim in. I suppose it was just to cool off. The shower was a bit weak and the walls were tiled in a horrible pink - this could be updated, but overall the decor was good. The hotel is not within walking distance to anywhere interesting, but we easily hailed a tuk tuk to various restaurants for only $1-2 USD each way.

  • Stayed: October 2006, traveled as a couple
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3  Thank kde_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2006

Nice guesthouse with antiques and traditionnal decoration. Nice rooms with private bathroom, no view. Breakfast is served upstairs, rooms on that floor can be noisy. Small but nice swimming pool, and small sun deck, just 4 chairs. The guesthouse guests can use the Sofitel amazing pool for free. SPA is just ok. great location to temples visits, just 5 min tuk-tuk to center city.

  • Stayed: September 2006
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2  Thank Xuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

  • Stayed: January 2018, traveled with family
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Thank Elodie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ratana K, Manager at HanumanAlaya Boutique Residence, responded to this reviewResponded 6 days ago

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Additional Information about HanumanAlaya Boutique Residence

Address: 5 Krom 2 | Phoum Treang, Siem Reap PO2321, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Siem Reap
#33 Family Hotel in Siem Reap
#74 Spa Hotel in Siem Reap
Price Range: $84 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — HanumanAlaya Boutique Residence 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
Prepare for divine inspiration! The temples of Angkor, capital of Cambodia's ancient Khmer empire, are the perfect fusion of creative ambition and spiritual devotion. HanumanAlaya, Angkor's very own boutique residence, is just a short distance away from these magnificent temple monuments and is the perfect blend of traditional Khmer design and sophisticated international amenities. Many guests love our idyllic retreat. Our guest book is a eulogy to hospitality: a 'wonderful place', 'excellent service', a 'perfect retreat'. 'Paradise'. Lovingly finished in wood and elegantly decorated in local antiques and handicrafts, the HanumanAlaya is a home more than a hotel and guests find it the perfect place to unwind after an adventurous day exploring Angkor Wat and the many other temples. Surrounded by lush gardens, a swimming pool, tropical plants, and a soothing Spa, it is an idyllic retreat from the bustle of Siem Reap beyond, a stay to be savoured rather than rushed. Angkor is a magical experience, one that will stay with visitors forever. Make it more memorable at HanumanAlaya by immersing yourself in our rooms with a personal touch. We are delighted to invite you to visit our sister property, HanumanAlaya Villa, located just 5mn walk from the main hotel. ... more   less 
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Also Known As:
Hanumanalaya Boutique Residence Hotel Siem Reap

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