I picked the Steung Siem Reap based on reviews on TripAdvisor that raved about the service. I guess times have changed. The promised airport pickup never showed up. The promised adjoining rooms (my parents were traveling with us) weren't available. They wouldn't give us (family of four) a second room key. (I had confirmed the airport pickup and adjoining rooms by email with hotel staff a few days before our stay.) I was also disappointed that even though we booked three months in advance, instead of the rooms overlooking the very nice courtyard pool, we were placed across the street in their second building, with a view of an alley complete with stray cats eating garbage. That also meant crossing a moderately busy street to get to breakfast or the pool.
The driver of the van we hired at the airport to take us into town said all the hotels in town were booked and construction can't keep up, so I guess they have little incentive to try to distinguish themselves with good service. I think it's a crap shoot.
The rooms and breakfast were solid three stars, no more. Clean, adequate, but nothing special.
- Official Description (provided by the hotel):
- Steung Siemreap Thmey Hotel is one of the few remaining historical buildings in Siem Reap strongly constructed by the rich heritage of Khmer Culture blended with French Architecture. The Hotel has its own unique theme with Khmer handmade furniture located in the French Colonial block. More importantly, the hotel construction dated back to its origin in 1930s since French colonial era. With its 76 beautiful, elegant and charming rooms decorated and furnished with Khmer Handmade products along with our modern hotel facilities and services, Steung Siemreap Thmey Hotel extended our Khmer hospitality to make your stay in Siem Reap enjoyable and memorable. ... more less
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- Also Known As:
- Hotel Steung Siemreap
- Steung Siemreap Siem Reap