Where to begin? Think about your worst hotel experience, multiply it by 120 and you have the New Angkorland Hotel. You would be better camping on the streets than staying here.
We travelled to Siem Reap for a weekend with a group of 6 people. The organization we were with rented us 3 rooms for two nights. Upon arriving from the airport the taxi driver informed us that this was not a good hotel to stay in. We didn't think much about it until he left and we checked in. First red-flag: we were required to pay upfront. We were taken to our rooms which were scattered throughout the hotel. One of the rooms had a broken window and no ac. The second room was stuffy with powerful smell of cigarettes and tequila, the sheets were dirty, bugs splattered on the walls and the ac did not work. The third room was dirty but at least the ac worked. The staff was rude and unfriendly and didn't seem to care about our complaints. We were eventually able to get two of the three rooms switched but it was not an easy process. It wasn't until we retired for the night when the roaches and bedbugs started coming out. At this point it was too late to switch hotels though we did consider it. We spent the night and left first thing the next morning. There were no apologies. We had to fight to get our money back for the second night. In addition to all of this the pool was disgusting.
- Official Description (provided by the hotel):
- New Angkorland Hotel is located in the heart of Siem Reap and offers rooms with satellite TV. It has an outdoor pool, free Wi-Fi and parking and a restaurant. Rooms at the New Angkorland Hotel features hardwood floors and 24-hour room service. Private bathrooms come with bathtub. DVD players are available upon request.Guests can exercise at the hotel’s fitness room or relax in the jacuzzi. The hotel has a business center and a children’s pool. New Angkorland Hotel is a 15-minute drive from the Siem Reap Angkor International Airport. Free airport pick-up is provided upon request. ... more less
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- Also Known As:
- Angkorland Hotel Siem Reap