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“Perfect hotel - offers everything you need at great value, super location and in a very friendly manner”
Review of City River Hotel

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City River Hotel
Ranked #100 of 374 Hotels in Siem Reap
Certificate of Excellence
Reviewed December 8, 2009

The pro's of City River were plenty: great staff, very friendly and helpful, excellent location with regard to view from hotel and proximity to the town centre, pleasant, clean rooms, free internet and breakfast included. Even if some people complain about selection of food and speed of internet - it's free, what more do you want for the price?! The free collection from the airport was very handy and $7 return trip is good value. The pool was lovely too - great to have this lovely outdoor space.

General:

I would definitely recommend and return to the City River Hotel. I stayed 6 nights and loved it. The staff were so friendly, especially when I sought Kmer phrases from them. They were always helpful, ready to book tuk-tuks, guides, drivers, etc. I even felt a bit guilty that I had already arranged a guide for 2 days via the internet. For other days, I requested the same tuk-tuk / car driver each time as he was so pleasant and reliable - Mr Tuan, ask for him if you go! The water festival on the doorstep was great - crowds of friendly people, races, fireworks, stalls, floating offerings, etc. As a lone female traveller, the hotel was great as I didn't have a long trek back at night after enjoying all the goings on. I loved Siem Reap and the City River Hotel was a great place to stay.

Stayed: November 2009, traveled solo
Thank Minimarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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649 - 655 of 874 reviews

Reviewed December 8, 2009

We stayed here four nights the location was great walking distance to the market and downtown. It was also quiet and clean. We did not have worry about staff stealing becuase they had a free safe in the room. The massages were were great 12 us for an hour you could get cheap on the street but they did not compare to the hotels massages. Our room was big and very clean I would stay again

  • Stayed: December 2009, traveled as a couple
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Thank Helae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2009

We attended a conference at the hotel and had excellent service. The staff were very friendly and really attended to all our needs.

  • Stayed: November 2009, traveled on business
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Thank aach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2009

This would come under a medium price hotel at just under $60 a night including breakfast. Breakfast was fairly typical by cambodian standards. The hotel is 5 mins walk from the centre of town which is ideal.The room was a good size and the bathroon came upto expected european standards. Service was good and the room was cleamed regularly every day. The swimming pool although not large was adequate and enough sun loungers provided.

  • Stayed: November 2009, traveled solo
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Thank bobOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2009

5 minutes on foot of old market so you avoid its noise. No wi-fi in the room (only in restaurant and pool but slow), plug for cable internet hidden behind the bed but didn't work (maybe my notebook). Big room but no curtain in the shower and linen not clean. Few employees speaking english. Good breakfast. So, not a bad hotel but too expensive for its service.

  • Stayed: November 2009, traveled solo
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Thank jdcickey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIEMREAPRIVER, General Manager at City River Hotel, responded to this reviewResponded November 26, 2009

Thank you for your feedback. We are a three star hotel offering FREE internet to all guests through out the hotel (free wi-fi in restaurant, roof-top pool, and plug-in cable in all rooms). Very few hotels are offering this type of service in siem reap. We have shower curtain in every single room. Bathroom without shower curtain is unacceptable by our hotel standard. The lack of english speaking staffs is normal here in Siem Reap. We're trying our best to improve this service on the daily basis.

When it comes to price, most other guests will disagree with you if you read other reviews. We offer one of the best location, price, and service in Siem Reap.

We do take every comment and feedback very seriously. We apologize for any inconvenience during your stay at our hotel. We wish to serve you better during your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2009

Our first trip to Siem Reap so not sure what to expect but all went very well-friendly and polite staff at this hotel,good facilities, location and good value for money.
Lovely roof-top pool (open till late) which was wonderful after a hot day out at the temples.Served cold beer and nice meals at a good price with no extra charges( ++service charges etc)
We hired the van(air-con) and driver to see the temples was also went very well.
Would definitely recommend this hotel to others.

  • Stayed: November 2009, traveled as a couple
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1  Thank Joy63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2009

The hotel turned out to be like what most trip advisors have described. It is truely a wonderful place to stay and has exceeded my expectation in many ways. Great value! Spent 4 nites there. Breakfast was good with a selection of both asian and american dishes. Is is also close to a great restaurant (just the hotel next door to the right) and a small cafe (to the left) that serve good pizza at the most affordable price, in addition to some japanese dishes too. We also had no problem getting a tuk tuk driver (US $15) in front of the hotel to bring us around for 3 full days of temple viewing. A truely memorable experience.

  • Stayed: November 2009, traveled with friends
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2  Thank KrissLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City River Hotel

Address: 0511 Achasva Street, Wat Bo, Siem Reap 17254, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Siem Reap
#49 Family Hotel in Siem Reap
#53 Romantic Hotel in Siem Reap
#78 Spa Hotel in Siem Reap
Price Range: $42 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City River Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
City River Hotel is beautifully located on the bank of Siem Reap River. Our superb location offers our guests the unique experience of peacefulness in a lively city. We’re just a walking distance away from the ever popular Pub Street and Night Market.The roof-top swimming pool is the only one of its kind in Siem Reap. Guests will enjoy the spectacular views of the city and sunset while sipping away the delicious cocktails on the poolside bar. This experience can only be found exclusively at City River Hotel.Our Deluxe rooms are beautifully decorated with all standard amenities and a balcony overlooking the city. In addition, guests are able to pamper themselves with the traditional Khmer massage at our Massage Center after spending a long day at the wonderful temples. ... more   less 
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Also Known As:
City River Siem Reap
Hotel City River

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