We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Tough not to love this hotel.” 4 of 5 bubbles
Review of Prince D'Angkor Hotel & Spa

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Prince D'Angkor Hotel & Spa
Ranked #90 of 338 Hotels in Siem Reap
Certificate of Excellence
Calgary, Canada
Level Contributor
284 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
“Tough not to love this hotel.”
4 of 5 bubbles Reviewed January 29, 2013

A visit to Cambodia can, and should be an impact to you. This review is long for that reason.

Our room overlooked the pool area but was wonderfully quiet at night. The room was spacious, very clean and smoke free as advertised. Free bottled water as all of the better hotels in Asia have. The lifts could be a little busy and full, but the stairs were fast to the third floor. Breakfast buffet was very good - lots of choices. A lunch and a dinner were also enjoyed in the restaurant.

Be patient as some mistakes will likely be made (it happened from Hong Kong, through Vietnam and to Bangkok) - some of the mistakes were mine for not ensuring clarity.

This is a spectacular hotel - you will find yourself admiring the woodwork, art and entry. The lounge singer gave great American song renditions (which he learned from records if memory serves). Happy hour was fun and comfortable and 2 for 1. The gift shop had some items I did not see at the other shops along the way and my wife purchased some jewelry there. Staff were helpful from the greeting at the door to the concierge and check out.

The pool was enjoyed by a number of my travel mates. ATMs were right across the street. Lots of restaurants were in the area if that's what you wanted to try. Wifi did not work for myself and a travel mate's IPads despite password and code entries etc. Yet it worked for some travel mates with the same settings. The business centre had cheap and fast internet. The main street leads to the temples and it's a short ride of only 10 to 15 minutes to the park.

When you are in Cambodia you should be reminded every moment about their short to mid term history and what has happened here. Before you beak off about strong tea or a steak cooked wrong, consider that.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Malone2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,291 reviews from our community

Traveler rating
    529
    560
    146
    40
    16
See reviews for
265
461
112
38
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Horsham, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed January 26, 2013 via mobile

We booked this hotel for a 6 night stop to see the temples and more of Cambodia. The hotel is lovely and the staff are very friendly and helpful but the hardness of the beds came as a big dissapointment to us. Firm beds ok; but these were just like planks and we found the sleep quality at this hotel less than satisfactory. We asked about other room options but were advised that all beds in the hotel were the same. Shame, because this should have been a wonderful first experience and introduction to Cambodia, and Siem Reap in particular. Rooms are very well appointed and immaculately clean.
Hotel is very well located. 10 minute walk to the centre town, great eating places in Pub Street and the bustle of the night markets (tacky for the most part but great fun) and far enough away that the noise and traffic are not intrusive.
It is worth paying the extra cost to have a room with a balcony overlooking the very lovely pool and garden (De-luxe rooms). Also ask for a room on the top floor as all the bedroom floors are hardwood timber and any movement in adjoining/rooms above can be quite noisy.
We had planned to have 2 days rest after visiting the temple complexes - which are amazing, but the hotel commenced very noisy buiding works adjacent to the pool which made it near impossible to relax. We were advised that this would be for one day only by the management, but the noise persisted on a second day making it impossible to relax both in our room or by the pool. Management apologised but could do nothing about it. We left early and moved to another hotel nearby for the remainder of our Siem Reap trip. Food and beverage at the hotel is expensive by Cambodia standards so very few people eat or drink there particularly in the evenings.

Stayed January 2013, traveled as a couple
Helpful?
2 Thank Stozzas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_Prince, General Manager at Prince D'Angkor Hotel & Spa, responded to this review, April 10, 2013
Dear Stozzas,

Thank you very much for choosing Prince D’Angkor & Spa as your accommodation holiday to Siem Reap.

We are so sorry for inconvenience caused during your stay in our hotel. Unfortunately we need to do some work to maintain the quality of our hotel. We try to do it with less noise as possible and choosing the good time to do the work and we start also to upgrade the room step by step
Thank you for your kind comment and hope to see you soon in Prince D Angkor Hotel & Spa.
Thank you and best regards,
Bernard Houppertz – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 23, 2013

Overall a fantastic place to stay. This was my third stay in the the past 12 months . The reception person (male) was angry never smiled (over my entire 18 day stay) and made you feel insignificant when you requested actions/ interacted. Remember first impressions last !!!!!! and they are your buisnesses first impression to the public! My shower was covered in mould and when i requested action i was made to feel like i was wasting his time and the hotels time (NO APPOLOGY GIVEN EITHER FOR THE MOULD - OR WAS IT EVER CLEANED). You have lost one of your best customers.( i have planned 4 more stays for this year) I have discussed this with the guest relations manager (in the lift) and still haven't recieved an acknowledgement! Remember its very competetive in siem reap and you are loosing your best customer! PS.fix the internet it is rediculously slow when it works, to do buisness.
Your bell boys are the best and happiest i've ever encountered.

Room Tip: ask for upgrade and when they say you need to pay extra refuse and they usually will upgrade you if...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank james f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_Prince, General Manager at Prince D'Angkor Hotel & Spa, responded to this review, April 4, 2013
Dear Mr James F,

Thank you very much for choosing Prince D’Angkor & Spa as your home of accommodation in Siem Reap.

We are very sorry for inconvenience caused to you; however we had already instructed and given very strong advice to reception staff to change their attitude. For internet during that time we were trying to change some old part of our connection for improving and up to now internet have been fixed and worked very well. We continue to improve and renovated the entire hotel step by step during this year.
We hope we will have next chance to be your satisfactory service.
Thank you and hope to see you soon in Prince D Angkor Hotel & Spa.
Bernard Houppertz – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 16, 2013 via mobile

We stayed here for 3 nights from 9 jan 13. It was lovely. Well located and the staff could not have been more helpful. The hotel was heavily booked on our first night and we were allocated a room without a balcony. When we asked to change they happily accommodated us the next day.

I would recommend this hotel. The included breakfast was nice and the pool lovely.

Stayed January 2013, traveled as a couple
Helpful?
1 Thank Jacqui W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_Prince, Public Relations Manager at Prince D'Angkor Hotel & Spa, responded to this review, January 17, 2013
Dear Jacqui W
Greetings from Prince D´Angkor Hotel & Spa!
Our hotel team is delight to know that you really enjoy our hotel, location, staff, breakfast and swimming pool.
We are glad to know that you will recommend our hotel and we really hope that we can have your visit again.
Thank you for choosing our hotel for your holidays.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 12, 2013

A comfortable hotel very centrally located to the city center. Short walk to "Pub Street" for cheap beer, food, night market shopping and foot massages. The breakfast was average catering for western and Asian tourists. It has free Wifi through out the hotel.

Room Tip: Any room facing the pool.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank RMRSydney_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_Prince, Public Relations Manager at Prince D'Angkor Hotel & Spa, responded to this review, January 14, 2013
Dear RMRSydney_Australia
Thank you for choosing Prince D´Angkor Hotel Spa!
Is indeed a pleasure to our team to know that you really enjoyed the hotel and our beautiful city of Siem Reap.
The opinion of our guests help us know what we are doing well and how we can improve, so thank you very much for taking your time to feedback.
Looking forward to welcome you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Islamabad, Pakistan
Level Contributor
282 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

We had a great time in this hotel, was clean modern and had great facilities. The room was fully automated, air conditioning worked well. Hotel grounds where great and its close to main strip of Siem Ream. The pool was just the right temperature too. Was a great place to stay would defiantly sell them again. There is free wifi through the hotel but coverage was limited in some areas.

Only draw back the bed was really hard, so sleep quality wasn't amazing

  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oren F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_Prince, Public Relations Manager at Prince D'Angkor Hotel & Spa, responded to this review, January 14, 2013
Dear Oren F
Greetings from Prince D´Angkor Hotel & Spa!
Thank you very much for you kind word, we really feel glad to know that you are spending such a great time in our hotel.
We looking forward to welcome you again at Prince D´Angkor Hotel & Spa in the near future
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 7, 2013

we stayed here for 4 nights,
the poola rea was very good , but the staff were absolutely hopeless, no service what so ever.
they advise free internet etc, there is NO internet, we needed it for contact back home re emails etc,

we complained as did others nothing was done , or they just smiled and walked away,
the breakfast was good,

the staff that cleaned the rooms were good, the beds were as hard as a rock
would i stay again NO!!
would i recommend this hotel NO!!

  • Stayed December 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank sueatpfab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_Prince, Public Relations Manager at Prince D'Angkor Hotel & Spa, responded to this review, January 14, 2013
Dear Sueatpfab
Greetings from Prince D´Angkor Hotel & Spa!
Thank you very mush for taking your time to feedback the opinions of our guests are very important because it helps us to improve, we would like you to know that we already discuss with our team regarding the internet and our staff service and we would make sure it won't occur again.
We are glad to know that you enjoy our swimming pool and breakfast.
Hope you can give us one more chance of visit in the future.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Siem Reap hotels
0.2 mi away
Sokha Angkor Resort
Sokha Angkor Resort
#65 of 338 in Siem Reap
4.5 of 5 bubbles 1,493 reviews
0.1 mi away
Memoire d' Angkor Boutique Hotel
0.1 mi away
Hotel Somadevi Angkor Boutique & Resort
Show Prices
Show Prices
Show Prices
0.3 mi away
Angkor Paradise Hotel
Angkor Paradise Hotel
#96 of 338 in Siem Reap
4.0 of 5 bubbles 835 reviews
0.7 mi away
Borei Angkor Resort & Spa
Borei Angkor Resort & Spa
#35 of 338 in Siem Reap
4.5 of 5 bubbles 4,608 reviews
0.1 mi away
Chateau d'Angkor La Residence
Chateau d'Angkor La Residence
#68 of 338 in Siem Reap
4.5 of 5 bubbles 493 reviews
Show Prices
Show Prices
Show Prices

Been to Prince D'Angkor Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Prince D'Angkor Hotel & Spa

Property: Prince D'Angkor Hotel & Spa
Address: Sivatha Blv, Mondul II | Svay Dangkom, Old French Quarter, Siem Reap 17252, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Business Hotel in Siem Reap
#59 Romantic Hotel in Siem Reap
#59 Family Hotel in Siem Reap
#65 Spa Hotel in Siem Reap
#65 Luxury Hotel in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:5 star — Prince D'Angkor Hotel & Spa 5*
Number of rooms: 195
Official Description (provided by the hotel):
Prince D' Angkor Hotel & Spa is a sanctuary for tourists and corporate guests alike who expect excellent hospitality and friendly service. So whether you are here for business or pleasure, the Prince D' Angkor Hotel & Spa offers a luxurious haven, elegantly furnished to provide you with a comfortable stay, all the facilities and traditional Cambodian hospitality you would expect. Experience ultimate luxury and bask in the splendor of elegance at the Prince D' Angkor Hotel & Spa, the perfect base from which to explore the legendary Angkor temples and undiscovered treasures of Cambodia. It is conveniently located in the heart of the city; a minute’s walk from shops, restaurants and markets. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, HostelWorld, Priceline and Agoda so you can book your Prince D'Angkor Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Prince d`Angkor Hotel Siem Reap
Hotel Prince d Angkor

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing