Generally a nice hotel with typical Cambodian style facade and frontdesk service is good. A pity the hotel's computer system did not captured our booking at its own website although a reservation confirmation with reservation code was emailed to us.
When we arrived at the airport, we did not find the promised airport pick-up. After calling the hotel we were told to hail a taxi at the airport and the cost will be reimbursed (a receipt is required). After spending a good 20-30 minutes tracing and checking, the apologetic manager told us that the system did not have our booking and there were no available room for the night.
However he made arrangements with another nearby hotel and made sure that that hotel - Somadevi Angkor - honoured all the perks under the package which we signed up for. The manager personally arranged for a private car to send us to Somadevi and made sure that we were finally checked in before he took his leave. He also reimbursed us for the airport transfer.
Kudos to the panicked-stricken manager for making our first trip to Cambodia a pleasant one. Given a chance it will be nice to stay at Prince D' Angkor.
- Official Description (provided by the hotel):
- Prince D' Angkor Hotel & Spa is a sanctuary for tourists and corporate guests alike who expect excellent hospitality and friendly service. So whether you are here for business or pleasure, the Prince D' Angkor Hotel & Spa offers a luxurious haven, elegantly furnished to provide you with a comfortable stay, all the facilities and traditional Cambodian hospitality you would expect. Experience ultimate luxury and bask in the splendor of elegance at the Prince D' Angkor Hotel & Spa, the perfect base from which to explore the legendary Angkor temples and undiscovered treasures of Cambodia. It is conveniently located in the heart of the city; a minute’s walk from shops, restaurants and markets. ... more less
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- Also Known As:
- Prince d`Angkor Hotel Siem Reap
- Hotel Prince d Angkor