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“Wonderful airconditioned luxury at Sokha Angkor” 5 of 5 bubbles
Review of Sokha Angkor Resort

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Sokha Angkor Resort
Ranked #67 of 339 Hotels in Siem Reap
Mississauga, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful airconditioned luxury at Sokha Angkor”
5 of 5 bubbles Reviewed October 10, 2013

I was in Cambodia with a group of travel agents. We actually did several hotel inspections as part of our trip. We stayed at the Sokha Angkor Resort, and it was the best one of all! The waterfall into the lovely pool in the middle courtyard is amazing. Can be seen from most of the rooms as well. It was wonderfully COOL thanks to all pervasive air conditioning. The heat is one of the hard parts of a trip to this part of the world, so to have A/C everywhere is a blessing. Not many hotels do that! The floors in the main lobby and throughout are stunning. Fair amount of choice in the buffet breakfast with Asian and Western combinations.
Lemongrass scent throughout as well!

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank rollingstone730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vannak H, Room Division Manager at Sokha Angkor Resort, responded to this review, October 10, 2013
Dear rollingstone730,

Thank you so much for your positive comments. We are so happy that you enjoyed your recent stay with us. It sounds like you had a wonderful time exploring the city and that you found our staff to be helpful.

We hope we will have the pleasure of welcoming you back to the Sokha Angkor again soon!


Best regards,
Hang Vannak | Room Division Manager
SOKHA ANGKOR RESORT | An affiliate of WORLDHOTELS Deluxe Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,498 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Wels, Austria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

The resort is a fantastic place. From the rsort it is not far to town and not far to Ankor.
The friendly staf is fabulous and also the breakfast have everthink you like.
Also the poolarea is perfect to have a relaxing time after visiting Ankor

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ronny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vannak H, Room Division Manager at Sokha Angkor Resort, responded to this review, October 8, 2013
Dear Ronny B,

Thank you for your review! It was very delighted to hear that the hotel lived up to your expectations, and that the staff and food were “wonderful”.

Our team prides themselves on welcoming all of our guests with open arms -and we all hope that you will return to Sokha Angkor in the not too distance future so that we can take care of you once again.


Best regards,
Hang Vannak | Room Division Manager
SOKHA ANGKOR RESORT | An affiliate of WORLDHOTELS Deluxe Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
227 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed October 2, 2013

Sokha Angkor Resort labels itself a five star resort and looks like it at first but that will not be your lasting memory. The organisation of the hotel, the restaurants, the breakfasts do not hold five star standard. Most of the staff do while Internet is at times hardly available in the rooms, you have to sit and work in a bad position in the nice, rather big lobby - noisy at times. The beds do not have proper individual reading lamps and luggage is not kept under lock but spread throughout the lobby for those leaving later the same day.

The location is nice, between town and the temples. The swimming pool area is good thou service is a bit random, again at a four star hotel level. The safe in the room is too small to hold a laptop for those of us who must be able to keep up with work or wants to work on our pictures from the day.

They change bedlinen and towels despite the provided notes that were put on the right places that we wanted to keep them to save water, washing detergent etc - again this is not what I expect of a five star hotel. You walk the talk.

Air conditioning in the room works well but is on the noisy side.

Room Tip: Avoid rooms on the north side during religious festivals if you are sensible to noise from the nearb...
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Johan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vannak H, Room Division Manager at Sokha Angkor Resort, responded to this review, October 4, 2013
Dear Johan M,

Thank you for taking time to share your feedback so honestly.

First of all I would like to express my regret that your stay was not flawless all the way through. I have noted your comments on some of the service issues you highlighted and discussed them with the management team.

Obviously I am very disappointed for you, that your overall experience was not what the vast majority of our guests normally enjoy so much at Sokha Angkor. I do not want to give ourselves any excuses; the point is, you did not enjoy your stay and that means we had failed.

We do indeed have a large number of visitors who want to experience the excitement of our property. Whilst we are delighted by the enthusiasm shown by our guests, I do apologise for any inconveniences caused by the crowds / noisy at the lobby or delays in our service touch points.

Please be assured that we will continuously review ways to fine-tune our processes and services to ensure better efficiency and quality of the five-star hotel.

Whilst you have indicated otherwise, if you should visit Siem Reap again, please allow us the privilege to take care of you; we hope we could be given the opportunity to make up for all the unpleasantness you had experienced during your stay with us.


Best regards,
Hang Vannak | Room Division Manager
SOKHA ANGKOR RESORT | An affiliate of WORLDHOTELS Deluxe Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucaramanga, Colombia
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed September 25, 2013

Plenitud of beauty And wonderful people, you can enjoy the great cambodia's history And landscapes.
The resort smell like heaven (Lemonn grass) And the estetic all around transforms you.
The only think is that The bkfast bufete is ok but I Was waiting something more accord To the resort.

Room Tip: In front of the pool is a great place To stay
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank adrianauribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vannak H, Room Division Manager at Sokha Angkor Resort, responded to this review, September 28, 2013
Dear adrianauribe,

Thank you for taking the time to post such a wonderful review from your most recent stay with us at Sokha Angkor. I was so pleased to read that you thoroughly enjoyed the heavenly smell of Lemon grass all around the resort.

Once again, thanks for commending our services and we do look forward to welcoming you back in the near future.


Best regards,
Hang Vannak | Room Division Manager
SOKHA ANGKOR RESORT | An affiliate of WORLDHOTELS Deluxe Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 19, 2013

Stayed here while in Siem Reap on a month long trip in Cambodia. I have stayed at a few places in Cambodia over the years and this place tops them all. The resort is gorgeous...all the facilities you could want...spa, exercise room, multiple restaurants and a store. The rooms are beautiful and large. And the pool is by far the best in Seim Reap. I definitely recommend a stay at the Sokha if you are passing through or near Seim Reap. Enjoy!!

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jtabony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vannak H, Room Division Manager at Sokha Angkor Resort, responded to this review, September 21, 2013
Dear jtabony,

I am thrilled to know that you had an enjoyable stay at Sokha Angkor and that our service standards matched your expectations. I certainly look forward to serving your travel needs again at Sokha Angkor should you return to the area.


Best regards,
Hang Vannak | Room Division Manager
SOKHA ANGKOR RESORT | An affiliate of WORLDHOTELS Deluxe Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

Stayed here for 2 nights and loved the place. Service is excellent and worthy of a 5 star resort. The resort is really well maintained with lots of facilities. The pool and surrounding bar and garden are great for relaxing although they have no happy hour! Buffet breakfast was average for a 5 star resort. They have an Irish pub which we thought would be good fun but unfortuntaely it was closed :( location is just outside the central markets and Pub Street area but tuk-tuks are only $2 to get you anywhere you need to go. Overall we really enjoyed our time in Siem Reap and this hotel as well.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TryAlmostEverything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vannak H, Room Division Manager at Sokha Angkor Resort, responded to this review, September 18, 2013
Dear TryAlmostEverything,

Thank you for your wonderful review.

As you mentioned, we are very lucky to have many of the beautiful facilities. I am delighted that you were pleased with your room and the friendly service you received from our team here. I will pass on your comments - it really means a lot to all of us when we receive such positive feedback.

Once again, thank you for your comments and for choosing to spend your time with us.


Best regards,
Hang Vannak | Room Division Manager
SOKHA ANGKOR RESORT | An affiliate of WORLDHOTELS Deluxe Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed September 14, 2013 via mobile

Could not ask for much more in a hotel. We travelled as part of a group, our check in was very efficient. Large spotless room with great bathroom. Pool and gardens were lovely and well maintained. Good location only a $2. Tuk Tuk ride to central markets, Pub Street and most attractions.As lovely as the hotel is the most impressive thing about it was the personnell. From the front desk to restaurant and cafe staff, concierge and doormen the service was both friendly and impeccable. Our needs were not only met but in many cases anticipated. Well done

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank christine k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vannak H, Room Division Manager at Sokha Angkor Resort, responded to this review, September 18, 2013
Dear christine k,

Thank you for the great review of your recent visit to the Sokha Angkor Resort!

We are so pleased that you enjoyed your stay with us. I am delighted to read your appraisal of our team, services and I know our staff will be equally pleased to learn of your kind remarks and recognition of their efforts.

We certainly look forward to welcoming you back in the near future.


Best regards,
Hang Vannak | Room Division Manager
SOKHA ANGKOR RESORT | An affiliate of WORLDHOTELS Deluxe Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sokha Angkor Resort

Property: Sokha Angkor Resort
Address: National Road No 6, Sivatha Street Junction | 1km from Old Market and Pub Street, Siem Reap 855, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Siem Reap
#32 Romantic Hotel in Siem Reap
#41 Family Hotel in Siem Reap
#55 Luxury Hotel in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sokha Angkor Resort 5*
Number of rooms: 276
Official Description (provided by the hotel):
Sokha Angkor offers luxurious resort living in central Siem Reap! Provide instant Temple Passes- Within walking distance to famous Pub Street and Night Market- 15 minutes drive to Airport- 10 minutes drive to Golf Course- 10 minutes drive to Angkor Balloon ( Tethered Balloon )- Located in the heart of Siem Reap- Large salt water swimming pool- Complimentary Unlimited Internet Access- Affiliated with over 500 hotels across the world ... more   less 
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Also Known As:
Sokha Angkor Hotel Siem Reap
Sokha Angkor Siem Reap

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