Le Meridien is one of the closer (if not closest) starred hotels to Angkor Wat. Since the temple was our primary reason for the visit it made sense to stay there. We very much enjoyed our visit to Siem Reap, Angkor Wat, and our stay at the hotel. Of course the hotel is not perfect so I'll lay out the good, bad and ugly of the stay - hopefully future travelers will will find this useful.
The Good. The service is excellent. The staff are friendly, helpful and multilingual (including English). I opted to take the hotel van ($US 7) to / from the hotel which was a good choice. They were waiting for me outside customs and it was a quick trip to the hotel. The driver pointed out things of interest along the way. Check in was simple and completed while seated in the lounge. It included a cool towel and drink. Breakfast was included in the price of the room and was well done. There was a wide range of food options representing the international nature of the guests visiting Angkor Wat. The hotel grounds are beautiful, the rooms large and the common spaces pleasant. It’s a bit stuffy in the halls leading to the rooms but the rooms themselves are clean, bright and comfortable. The air conditioning worked flawlessly and there were ceiling fans over the bed which I really liked. We had our first evening meal in the hotel restaurant which was good (the egg rolls excellent) and reasonably priced.
The Bad. Not too much to say here other than the showers were frustrating. My travelling companion and I were both on the third floor but at opposite ends of the hotel and we experienced the same thing. Regardless of the time of day the temperature of the water fluctuated randomly and wildly from cool to scalding. The cool I can live with but the scalding was a bit scary.
The Ugly. The internet service was absolutely maddening. Now I do appreciate the fact that less than 10 years ago few travellers would even think of going to Cambodia on vacation. I also want to say that the overall cleanliness, condition of the roads and the infrastructure in Siem Reap are impressive, however other places we visited in Siem Reap seemed to have reasonable connectivity so I’m placing the blame with Le Meridien. The only internet option in the hotel is wireless. When connecting you are presented with a list of hotel hotspots to connect to many of which disappear as soon as you select them. If you sneeze or move the wrong direction you lose your connection. Both the downlink and uplink are slow (4MB and 2MB respectively) and shared by all guests in the hotel. All I want to do is call home (Skype) twice a day to let the folks know all is well and post a picture or two, They charge $US 20/day for access. Thankfully I received mine free through a guest loyalty program or I would have been asking for a refund.
The Net: Le Meridien is a convenient, clean, friendly place to stay. If they can address the water temperature and internet access issues I’d return in a heartbeat. If not I’d probably give one of the many (and growing) other hotel options a try next time.