We arrived and waited for hotel shuttle but they never show up. We used airport van service it was US10. We arrived hotel and i complained about suttle service but they
" sorry, miss"
I asked to check in but they couldn't not find our record so it took 40min.
i asked use the phone to book van tour service. They said they would charge Us1 per minute. I said you did not pick us up do we paid 10. So can I use phone for free? Then I could use it for free.
Plat TV was not working so I call to service but they could not fix then they changed tv. It was small and 20 year old one.
I don't like this hotel.
- Official Description (provided by the hotel):
- Built around a stunning landscape with Khmer décor and hospitality, Royal Empire Hotel offers visitors to Siem Reap the ultimate in luxury and services. It features an outdoor salt water pool, a restaurant and bar, and free Wi-Fi access.Fitted with wooden flooring and styled with eclectic Khmer touches, spacious rooms at Royal Empire Hotel are designed to be your home away from home. Each room comes with satellite TV, safety deposit box, complimentary bottled water, tea /coffee making facilities, bathrobes, slippers and a private bathroom with bathtub, show cubicle, bathroom amenities and hair dryer. Guests can enjoy a dip in the outdoor salt water pool, workout in the fitness centre, and indulge in massage and spa treatments while delighting in the splendor of historic and charming Siem Reap Angkor.Emerald Restaurant specializes in both local and international cuisines ranging from Khmer, Chinese, Thai, Asian and Western served in a modern Khmer-styled setting, and offers a sensational view of the pool and landscaped garden through its towering glass walls. Hotel is only 2-minute walk to the Angkor Shopping Arcade night market, 5-minute walk to Cambodian Cultural village, less than 5-minute drive to the Pub Street, and only 10-minute drive away from Siem Reap International Airport. ... more less
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