I've been to many hotels in the US and (mainly) Europe, but it was in no other place than Siem Reap, Cambodia, that I've had the best experience! The quality of service at Shinta Mani is simply overwhelming.
My wife and I arrived early in the morning, and were immediately offered breakfast so that the hotel manager (unfortunately I can't remember his name, I think it's Christian) could discuss with us the best plan for our stay according to the different things that can be done in and around Siem Reap. Since we wanted mainly to see the temples, we arranged to go there on the three days that we were in Siem Reap. They arranged the tuk tuk's and guides (we wanted to go with a guide on the first two days). When we later took a tuk tuk on our own in the city centre, we realised that the hotel provides the best tuk tuk drivers, extremely polite and with a reasonably good level of English.
All the hotel staff was extremely nice, they are all very well trained in what they do (I guess this is through the Shinta Mani foundation). Besides being in all the details (like the complimentary hand towels every time you get to the hotel), they are always willing to help you out, recommend you the best restaurants, and readily make any reservation you want, all with a wonderful smile. Even the staff who clean the rooms greet you with the typical Cambodian greeting and a smile. I fell in love with Cambodia, and I think this is in part thanks to the amazing temples, and partly thanks to this amazing hotel.
The only one thing I would put on the negative side is that the restaurant is very expensive, although the food might be worth it (since I didn't try it, I wouldn't know). But all the better for us, because that made us go more often to the city centre (which is extremely close by) and get to know more of this city!
- Official Description (provided by the hotel):
- Shinta Mani Siem Reap is an upscale boutique property in the French Quarter of Siem Reap town. It boasts 39 contemporary designed rooms and public spaces in a European style with Khmer inspiriration. This exceptional hotel enjoys a tranquil and leafy setting just a 15 minute tuktuk ride from the magnificent temples of Angkor Wat.Shinta Mani, with a culture of Open Doors, Open Hearts, reflects its commitment to responsible tourism. The staff hope that during your visit you will open your heart to the beauty of the Kingdom of Cambodia, its gentle people and its fascinating culture. ... more less
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- Also Known As:
- Shinta Mani Siem Reap