Borei is absolutely our favorite place to stay in Siem Reap - the food, the facility and the personal heart of everyone on the staff. After our last visit we flew to Vietnam for a another week, but after 2 days in Ho Chi Minh City flew right back to Siem Reap and checked back into the Borei.
Arriving at the airport we were greeted by friendly, well-dressed staff from the hotel that offered us cold towels, bottled water and Khmer snacks for the drive to the hotel.
Location - One of the common complaints about this facility is its distance from town – something which the hotel of course cannot change. For us it was never a problem, quick 5 minute $2 tuk tuk rides into town and back – and the hotel makes certain there are ALWAYS tuks tuks there when you need them. All the driver sin town also know the Borei, so there was never any problem getting home either. Plus, if you get up early and walk the hotel road away from the direction of Pub Street you can find all sorts of greet local shops – I even found a guitar store within 2 minutes of the hotel and a small convenience store we frequented everyday to buy beer and soda for our refrigerator.
Check-in - Check-in was in a large waiting area (due to some construction) and we were greeted by the hotel manager, the “butler” assigned to us for our floor and friendly cashiers explaining the various costs. There was a bit of a sell for the various tours we could take, the spa, etc., but that’s the business they are in.
Food - Breakfast was amazing! I am a big fan of crepes and every morning had 4-5 with jams, sugars, etc. So many choices of meats, fruit, etc. The rest of the food – snacks, lunch, etc was good too, but most of our meals were eaten on Pub Street - the town’s central nightlife.
Staff - The best part of Borei is the staff. Everyone was friendly respectful, helpful, courteous and genuinely charming. We always felt welcomed, we always felt well-treated and we never had a need that went unmet.
Drive Staff - The hotel has a staff tuk tuk driver Mr. Smey who wears a Viper helmet and drives Tuk Tuk #5. He was great in every way. He took us to a very local place for $5 foot massages, for a leisurely drive in the country (we wanted a day without temples and tourist sites), and even joined us for a great lunch. We learned about his family and about Khmer culture.
Tour Staff - The tour staff was exceptional as well, especially Mr. Watoh (sp?) who took us for 2 days to the temples of Angkor Wat, the Tonle Sap, etc. He was personal and more than anything we learned about Khmer culture through his personal stories of his family and his village. Alex arranged everything and even helped us with some local shopping for medicine we needed.
Rooms - We stayed on the top floor which has a First Class lounge, its own floor butler and private tour-arranging desk. Every night we enjoyed a cocktail and some snacks up top and talked with the friendly wait staff that even helped me learn some Khmer words and presented me with a list of useful phrases they had written out by hand for me. The room we had (I suspect one of the best rooms) had strong A/C and worked except when Cambodia has its regular power outages. The internet was also more regular and strong than most places around Cambodia – thank you Borei – but for those not familiar with Cambodia it will drive you crazy. We even had a bathtub out on the balcony (filled with flower petals) overlooking the pool – how great is an outdoor early morning bath…
Pool - The pool was expansive, clean and fresh. Nice snacks and drinks at pool side and comfortable chairs and towels all around.
Spa – having lived in Asia for a number of years we are used to massages, but the feel of the spa at Borei was special and the women who provided our treatments were excellent, personable and courteous. Good value for the massages as well.
- Official Description (provided by the hotel):
- Borei Angkor Resort & Spa is the one and only most reviewed hotel in Siem Reap Cambodia given by thousands of travelers' reviews on TripAdvisor making Borei Angkor the most popular and chosen hotel to stay in Siem Reap while visiting the UNESCO world heritage site of Angkor Wat. Aptly named after 'a territory of Angkor', Borei Angkor Resort & Spa, a truly Cambodia 5 star hotel in Siem Reap is set right in the center of Siem Reap, ideally situated within 15 minutes drive either from Siem Reap International Airport or to Angkor Wat, and only 5 minutes drive to Siem Reap downtown including Pub Street, shopping malls, Angkor Night Market, local restaurants and bars, and other nearby local attractions in Siem Reap. ... more less
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- Also Known As:
- Borei Angkor Hotel Siem Reap
- Borei Angkor Resort And Spa
- Borei Angkor Siem Reap