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“Nice hotel” 4 of 5 bubbles
Review of Borei Angkor Resort & Spa

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Borei Angkor Resort & Spa
Ranked #36 of 338 Hotels in Siem Reap
Morgan Hill, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice hotel”
4 of 5 bubbles Reviewed March 16, 2013

Nice, big hotel with super friendly staff. We were upgraded to the suite on the privilege floor when we checked in, which was very nice. The room is spacious, and it has a large balcony with a swing bed to enjoy the sunset (maybe?). However it was too hot outside we never really used the balcony.

During our stay we had a "personal assistant", Wattana. He was very nice and always made sure we were enjoying ourselves and had whatever we needed in our room whenever he saw us. Also on our first night, upon my request, he was able to make dinner reservations for us with only a couple of hours' notice.

The privilege floor was nicely decorated. They have their own lounge so the guests here can enjoy a more private atmosphere (rather than sharing the facility with the rest of hotel). However the breakfast buffet here was much more limited we ended up having breakfast at the main Cafe on the ground floor anyway.

Tropicana bar by the pool was nice. Drinks were reasonably priced for a hotel like this ($3-5/drink), especially with happy hour specials (50% wine, beers, juices, and CERTAIN cocktails). We notice they were often understaffed and were not so sure of what cocktails were included in the happy hour specials. They normally only had 1 bartender and 1 waiter when we were there. Our drinks took a while and so did other small stuff we asked for (menus, bills, ashtrays...). Oh and they do have a live band (2 people) there for entertainment.

We did not use the spa services so no comment there. However we did take a tour and it looked beautiful.

The construction did not make too much noise. It did very much disturb my afternoon nap on our last day.

Free wifi, but the signal was weak in our room on the 4th floor.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Uyenlam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hang S, General Manager at Borei Angkor Resort & Spa, responded to this review, March 19, 2013
Dear Ms. Uyenlam,

A very warm greeting from Cambodia, from all of us at Borei Angkor Resort & Spa!

Thank you for choosing our beautiful resort to be your address while visiting Siem Reap, and exploring the Angkor complex. I am glad to read that you have enjoyed Ta Prom temple visit by yourself. You are absolutely right, the temple was featured in the "Tomb Raider".

March and April could be very hot, and it is supposed to be the hottest month of the year if I may point out. The best time of the year could be during the festive season till end February in which you may enjoy the seasonal breeze - to us, as the Cambodian, that may consider our winter; and it is generally about 24 C.
I am sorry to ready that you have not been able to enjoy the private balcony due to the sunny and hot weather. For your kind information, we do provide a standing fan upon request, should any residents think weather is hot.

Breakfast at Privilege Floor is not fully displayed due to the nature of our private service. A part from the displayed food items, juices, sparkling wine, pastries, fresh fruit cut, cold platters, and selective hot dishes, you may place your orders with our waiting staff. There are a lot more to explore from our kitchen. However, I am glad to read that you have enjoyed the good selection of buffet breakfast at Borei Cafe, our main restaurant.

Thank you for the constructive feedback regarding about the staffing at the pool bar which resulted in the delay of your drink service at times. We shall take good care of that.

The construction is almost over, and on behalf of the entire team, we are sorry that it did disturb your afternoon nape while you were here.

Once again, thank you for giving us the opportunity to be at your service when visiting the kingdom of wonder. We look for the opportunity to welcome you back soon.

Very best,
Nara Thon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Constantia, Western Cape, South Africa
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 16, 2013

We stayed @ this hotel the beginning of March 2013 and yes they are renovating but they have taken all measures to make sure there clients have very little inconvenience. The reception arrival is not as glamorous as one would like but the warmth of the helpful staff makes up for it. We had booked the Borei suite which will be stunning once the renovations are done...a large, beautiful room and a huge terrace but at the moment all you see is a mess. Jasmine from the front desk was amazing and moved us after one night to to the supreme Borei suite, just as beautiful but just a different style. Jasmine went out of her way to make sure we were happy the rest of our time with them, an amazing lady.The hotel is just out of town but transport is easy and very cheap. We ate breakfast in the hotel and one dinner, the food was stunning.I would most definitely stay her again, I loved it. Jasmine thanks once again for taking such good care of us, you are an amazing lady.

Room Tip: Please spend a little extra on one of the suites it is worth every penny and then make sure you ask...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Tess N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson, New Zealand
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

Great service from the extensive team at the resort. Very comfortable rooms and facilities. The spa is definately worth a visit.....or 3!!! And the prices are resonable if you are lucky enough to score a special. The buffet was fabulous also. Would recommend to all looking for some style and class in Siem Reap.

Room Tip: Undergoing renovations, but the staff were helpful in choosing a good room for us with no disturbanc...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank kayis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
78 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

Very comfortable hôtel with very smiling and efficient staff.
breakfast buffet was excellent with lot of choice.
large swimming pool with good service from the staff.
people at the reception very helpfull.
nevertheless cleanliness of the room could be better.
good location .walking distance (15/20mn) from the city center.
i definitely recommand this hôtel.

Room Tip: ask for a room on the swimming pool
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Acevind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hang S, General Manager at Borei Angkor Resort & Spa, responded to this review, March 19, 2013
Dear Galain,

Thank you so very much for staying with us at Borei Angkor Resort & Spa.
We have had the great pleasure to be at your service.

We have been very delighted to read that you have enjoyed staying with us, and that you have enjoyed the pool, the friendly, helpful and attentive staff, and the good selections of our buffet breakfast.

Same time, we like to thank you for letting us know that our cleaning standards is not up to your expectation yet; and that is the golden opportunity for us to learn from and to improve that.
We will take good care of that to improve what is needed.

Looking forward to the opportunity to welcoming you back to our resort in the very near future.

Very best,
Nara Thon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 13, 2013

I visit this wonderful hotel for the third time already and i would never switch this hotel for any other hotel! Here i always feel like at home. Excellent service, very pleasant stuff, nice spa and much much more!!!

Stayed March 2013, traveled on business
Helpful?
9 Thank Oleksandr R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed March 12, 2013

Good service, luxurious room and accessible location best describe our stay here; although the hotel interior might be a little old-fashioned and outdated, still that gives the vintage extravagant feel and character to the hotel. What I really love in our room was one of the best bed, pillows and sheets making the great sleeping experience after a very tiring day and the outside bath tub which is very liberating. Cable TV was good with wide range of channels, and also the free WIFI was fast; the air conditioned was reliable enough for the hot weather of Siem Reap. Breakfast was good enough having a wide range of international choices.

Check placetostay.blogspot.com for more pictures and detailed review

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Lhon_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 11, 2013

This was the first trip to Siem Reap for my wife and I and we had no inkling if the 5-star hotel of Borei Angkor, that we had booked into for 4 nights, would live up to its rating. Indeed we had a disquieting moment at the airport when the inclusive hotel transfer, did not seem to materialise and for a few minutes, we did not see anyone waiting for us bearing a banner with my wife's name. We made a call to the hotel and within minutes, the issue was resolved. The pick-up man was there but had moved aside temporarily and set down the banner! In any case, our driver turned out to be a very pleasant man who had little snippets of information for us all the way to the hotel. Borei Angkor lives up to its 5 star billing. From the moment we arrived at the hotel, we were greeted with smiles and excellent service from every staff of the hotel, from the Concierge, the Bell Hop to the Room maids and the staff in the restaurant and lounges. Kudos to the very helpful and cordial Resident Manager, Mr. Heat SRON. Room was very clean and you get to wear silk bedroom slippers and silk dressing gowns, not the towelling ones! The bathroom was large and had both a shower area and a magnificiently big and deep French-looking long bath, standing on silver-coloured legs! Breakfast spread was extensive and good. So also were the choices for dinner. Of the two nights that we ate in, we had barbecue as well as a wide buffet spread on the Friday night, while on Saturday night, it was ala-carte or a choice of a set meal of Khmer cooking. The food was tasty and certainly far better than some of the restaurants in the Old Market/Pub Street area proclaiming Khmer cooking. Prices at the hotel were reasonable, albeit slightly higher than Pub Street food. All in all, we had a most relaxing and enjoyable time in Siem Reap, touring the historical sites and other attractions. At the end of each day, it was a relief to escape the heat, dust and noise of the city and its attractions, and relax in the cool and calm of the hotel with its stone and wood sculptures, paintings and classical music played by a single musician almost throughout the day . It was much like entering an earlier world of Khmer charm, grace and culture. We have no qualms recommending this hotel to anyone visiting Siem Reap and if we do return to Siem Reap, the Borei Angkor Resort & Spa will be the automatic choice. Indeed, its location is a plus point - far enough from the boisterous noise of Pub Street, yet still within walking distance of around 20-25 minutes or just a $2 remork/tuk-tuk ride away to the shopping and eating streets and to the National Museum area (which incidentally is a very good and informative museum).

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank abdullatif_yahaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Borei Angkor Resort & Spa

Property: Borei Angkor Resort & Spa
Address: National Road 6 | Banteay Chas, Siem Reap 08368, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Siem Reap
#13 Family Hotel in Siem Reap
#17 Romantic Hotel in Siem Reap
#31 Spa Hotel in Siem Reap
#31 Luxury Hotel in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:5 star — Borei Angkor Resort & Spa 5*
Number of rooms: 100
Official Description (provided by the hotel):
Aptly named after ‘a territory of Angkor’ in Cambodian, Borei Angkor Resort & Spa – a truly Cambodian five-star hotel – is set right in the center of Siem Reap, where privacy and connectivity blend together to form a perfect base for exploring the “Kingdom of Wonder.” Borei Angkor Resort & Spa is ideally situated within 7 km from airport, 7 km from Angkor Wat, and within 5 minutes’ drive of the main shops center, Night Market, restaurants and bars – Pub Street and other town attractions in Siem Reap. ... more   less 
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Also Known As:
Borei Angkor Hotel Siem Reap
Borei Angkor Resort And Spa
Borei Angkor Siem Reap

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