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Golden Butterfly Villa
Ranked #6 of 486 Siem Reap B&B and Inns
Certificate of Excellence
Christchurch, New Zealand
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Will be back”
Reviewed March 27, 2014 via mobile

Had a great stay here for four nights.
Nothing bad to report. Great room, safe,very clean and close to attractions.
The staff really make the Golden Butterfly shine. They are so professional and when out of their way to make us feel welcome .
Loved the free massage and went back for more.

Stayed March 2014, traveled with friends
Helpful?
Thank AndyGutschlag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,349 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Eindhoven, The Netherlands
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 27, 2014

From the moment we entered the hotel until the moment we left we were impressed by the way the staff takes care of their guests. That's what really makes this hotel a little gem.
We arrived at 10pm and were welcomed with a drink and snacks while the Angkor tour for the next morning was quickly arranged (great Tuk Tuk driver with a lot of knowledge about the temples)

The hotel is located on the end of a quite alley about a 5 minute walk to Pub Street & the markets.
The propery looks very charming with some beautful Khmer details.
Room is what you would expect from a 3-star hotel with a big plus for the bed. On the negative side the shower is open so after showering the whole bathroom floor is wet.

Breakfast is not included but very good and cheap though it took quite a while before being served (about 30 minutes for quite simple dishes)

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stefan2512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
Level Contributor
4 reviews
Reviewed March 25, 2014

We just got back from Siem Reap yesterday. I can say it's been one of the best hotel I've been in Asia. My daughter loved this hotel at the first sight. She liked the hotel's welcome drink and snack so much and she had that drink every day when we were here. Staff cannot be more supportive and always be willing to help and greet you with a charming smile. Foods at the hotel restaurant are also good, you can see no seat available during busy time (breakfast, lunch and dinner). Its really a quite beautiful place for good sleep and relax.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vietnamsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 23, 2014 via mobile

We actually booked the Golden Butterfly as our second choice as their sister hotel was fully booked for the dates we wanted to stay. However it more than surpassed our expectations. To be honest we weren't sure what to expect as the price was extrememly reasonable but the reviews were excellent.
We were greeted with such warmth from the staff and for the duration of our whole stay all staff were very friendly, polite and interested in learning from and about their guests. They were also very keen to make sure you were having a great holiday in their country.
The rooms were clean, comfortable and had very efficient air conditioning. My only gripe was with the shower in our room as there was no tray or edging in place to force the water down the drain - instead it ended up all over the bathroom floor!
We also enjoyed a free Cambodian massage as part of our stay and then booked another a couple of days later.
The complimentary tea, coffee and fruit was a nice gesture as was the pastries we received when checking out early for our flight.
This hotel is a little gem of a place in a fantastic location with beautiful, caring employees.

Stayed February 2014, traveled as a couple
Helpful?
Thank EDAN2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
72 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed March 22, 2014

This is not a 5-star hotel, but the rooms are adequate with everything you need including a comfortable bed. Instead, this hotel is as good as its staff and the staff is amazing. It's clear to see why this is one of the best rated hotels in Siem Reap. From the moment my wife and I arrived, we were treated like royalty. We received the absolute best hospitality, and it all started with Panha at the front desk. There aren't many people we've met in our travels like Panha. He was kind, generous and genuinely interested in talking to us each time we returned to the hotel. Nothing was ever too much trouble for him and he even made us a dinner reservation at a nearby popular restaurant, which was very helpful because we saw the owner turn away walk-in patrons.

The location is perfect, on a small, quiet street but within 5 minutes walking distance to the night market and Pub Street. On arrival we received a welcome drink and some banana chips. Each time we returned to the hotel we would get us some cold tea and more banana chips. This was a very nice perk as it was very refreshing after being in the blistering sun. Other perks to this hotel include free pickup from the airport, a free massage and an early morning packed snack. When I made a reservation for this hotel, it was a complimentary 30 minute massage. They must have changed it recently as we received a complimentary 1 hour massage! Most people use the packed snack to take away to their early morning Angkor Wat adventures but we decided to use ours as we had an early bus departure to Phnom Penh. It wasn't much, some pastries, but definitely was appreciated.

The hotel actually has a very good restaurant. Also cheap compared to other places around the area like Pub Street. In fact, there was a restaurant on Pub Street (I think it was called Khmer Family Restaurant) which had the exact same menu except the prices were almost double. We ended up eating at the hotel restaurant multiple times because it was convenient. Both my wife and I agree that it was some of the better food in town.

Thank you to all the staff at Golden Butterfly Villa! You all have made our stay a memorable one.

Just one thing of note, we had to do some laundry in Siem Reap but the hotel said they didn't have laundry service. We were directed to a nearby laundromat but it wasn't good. First, they tagged all our laundry by placing a tight thread around it but never removed it. We had to remove them off our clothes ourselves. When we received our laundry back it didn't smell clean. It smelled more like old sweat as if they ran it through the washer without any soap. It would be really great if the hotel could start a laundry service for its guests.

TIP: If you are booking a bus trip to another city, try booking through them. I had prebooked Giant Ibis Bus online but the hotel actually had a cheaper rate by 2 or 3 dollars with the same company.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wesleywoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 22, 2014

Golden Butterfly Villa is a charming little hotel with its orangish red 4 storey building that greets you cheerfully, building & staff, as you enter its premises.
We were tired fm an overnighter in the KL budget lounge. Upon arrival, we were greeted by a young team at the reception, seated us by a calming, naturally manicured pond with beautiful goldfishes swimming happily in the water. A lovely start to our holiday.

Pluses:
- Enthusiastic & helpful staff at reception & restaurant.
- Good value- 1 hr free massage, bananas, coffee, tea are complimentary (DIY) in the restaurant.
- 1 complimentary picnic pack of danish n raisin pastry & sweet bananas.
- BEST shrimp amok
- Baguette tastes sooo good, warm n fresh n fluffy. It's the BEST baguette
- Location- abt 7 minutes walk to Pub Street n Old Market for more variety of eating places.
- Iced towels n ice jasmine tea served free after returning from each day's outing.
- Good housekeeping.

Negatives:
- Water- strong metallic taste & smell from the tap & shower (Room 408) is a big let down. We had to buy mineral to brush our teeth & wash our hands.
- Poor flushing system. Toilet paper just wont flush down well.
- Bath towels were not absorbent.

Importantly, I hope the hotel management would seriously look to resolve the poor water quality from the taps.

Nonetheless, I still highly recommend this hotel for its value, excellent location & good hospitality service from the hotel staff.

Room Tip: Choose rooms on lower floors as tap water does not have such strong metallic smell.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hando09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siem Reap, Cambodia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 22, 2014

This hotel is too nice to us.
First of all, location is close to old market and pub street. Thus we could go by walk in 5mins.
Second serive is excellent. Thank you was not enough to them. We had to take a bus midnight but we checked out already. But manager asked us about taking a shower and gave one room for shower!!!!!
We didnt ask them before......
He asked about massage too even though we took it yesterday already!

If I will visit seam reap again, I swear I am going to book this hotel again!!!!!!
Thank you for Takeo(manager) to have a good time in this hotel :)

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christineyeseulkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Butterfly Villa

Property: Golden Butterfly Villa
Address: Steung Thmey Village | Svay Dangkum Commune, Siem Reap 76, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Business Center with Internet Access Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #6 of 486 B&Bs / Inns in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3 star — Golden Butterfly Villa 3*
Number of rooms: 20
Official Description (provided by the hotel):
Two generations of experience in hospitality & hotel business brought to you in one of the finest hotels in Siem Reap . . A guarantee forExcellent Service and a Pleasant Stay . . .A dedicated team of English speaking Staff will be at your service to make your stay at our hotel as pleasant and comfortable as possible. -Tour arrangement ... more   less 
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