You are probably reading this because you can't decide whether to stay at this hotel it not? My short response would be to say "stay"
A longer review might draw out some minor niggles and inconsistencies (some of the "offers" didn't completely materialise - and ad hoc rules were applied (complementary cocktail only available in a pool side bar, was an arbitrary addition)). Moreover, some staff seemed focussed on the trip adviser review, not realising that the great reviews come if excellent service is provided in high quality accommodation!
However, I really want to like this hotel. This is mainly because of outstanding customer service from a number (although not all) of the staff. Sambath, the host manager was superb (ok, she forgot to make a spa appointment but that was a minor slip). On the whole, she was a real gem. Most of the waiting staff were great too.
Wonderful pool for a good long swim after a day out at the temples soothed the aches. Complementary massage finished that off.
Room quality good (bearing in mind this is 4 star and Cambodia).
Location was good - just a tuk tuk ride to the main parts of town (market etc) and also the best and easiest way to travel to the main temples...no need for a car or van.
So, make that booking and you won't be disappointed.
- Official Description (provided by the hotel):
- Built in an exotic design of luxury French art and decor coupled with a Cambodian cultural touch, the Lotus Blanc Resort provides a timeless, holistic and harmonious experience. If you are looking for elegance, a rich heritage and a combination of middle ages and a twenty first century outlook, this Siem Reap's premier boutique resort is the place to be, a destination that provides a tropical bliss landscape which intimately defines the perfect escape - a home away from home! ... more less
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