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“Pleasant stay”
Review of Lotus Blanc Resort

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Lotus Blanc Resort
Ranked #36 of 361 Hotels in Siem Reap
Certificate of Excellence
Reviewed July 26, 2013

We were greeted at the airport by a friendly staff member. Check in was quick and the staff were very friendly.Our room was big and clean enough. Bathroom was clean but I thought it looked a outdated specially the bath area but that is just me being petty. Overall it was a very welcoming stay. Only thing how ever is when booking a tuk tuk to the temples we have found out the hotel pockets some of the money when booking through them and it is slightly more expensive. It's actually cheaper to just ask a tuk tuk driver off the street to meet you at the hotel at a certain time and the tuk tuk drivers are more than happy to do so.

  • Stayed: July 2013, traveled as a couple
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1  Thank Stefaniiie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,698 - 1,704 of 2,274 reviews

Reviewed July 25, 2013

Upon first arriving, we were greeted by 2 very friendly staff, one who offered to take up our bags right away and one who promptly checked us into our room. The rooms were very spacious and clean (not to mention well decorated), and were especially nice if you manage to get a view of the pool. Granted the hotel is a bit far from downtown Siem Reap, but it is very close to the airport (and they'll gladly take you there for your flight). The staff are always VERY friendly and helpful, all in all would recommend this hotel :)

  • Stayed: July 2013, traveled with family
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Thank San N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

We stayed 4 nights in Lotus Blanc. We booked 6 rooms, and we all enjoyed our stay. The staff were all very friendly and helpful. They have free airport transfers. Lots of food choices for breakfast. The rooms were big, clean and have a nice bathroom. Also free welcome fruits for the guest.

  • Stayed: July 2013, traveled with friends
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Thank Luisinigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

A very nice hotel a couple miles outside the city center of siem reap (2 dollar tuk-tuk ride gets you into town). Spacious rooms, nice swimming pool to relax in after a hot day touring the temples. The drink prices at the pool side bar are pretty decent. Varied spread for the breakfast buffet including both your typical western breakfast foods and Cambodian cuisine. The staff was very friendly, all spoke good english, and helped us out in setting up plans for our time in Siem Reap. One of the more unique things about the hotel was the projector they set up at night allowing us to watch a movie while relaxing in the pool after a long day.

  • Stayed: July 2013, traveled with friends
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Thank Zach H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

We stayed for 2 nights and wished it was longer. The room was large, clean and the air-conditioning was great. We had breakfast and one lunch in the resort the food was good and well priced. All the staff we encountered were polite and well trained with a special mention of Meansambo NOV the resident manager who was so helpful and full of great advise on what to see and where to go. We will recommend Lotus Blanc to all our friends and family.

Stayed: July 2013, traveled as a couple
Thank smpb14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

I guess that for 35 USd a night this hotel is amazing, however, i was not that impresseb by the rooms in general, and the staff was really bad, they were constantly bowing, but it was not possible to communicate with them. the pool is really nice and breakfast is amazing. Lunches are OK. The feel of the lobby is something that I just did not enjoy and there is a weird smell all throughout the hotel that I just never figured out.

Room Tip: Get a room with a pool and garden view
  • Stayed: July 2013, traveled with family
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3  Thank Gustavo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LB2015, Manager at Lotus Blanc Resort, responded to this reviewResponded July 30, 2013

Dear Gustavo M,

Warmest greeting from greenery of beautiful Siem Reap !

We believe you are back home with overall pleasant trip of Cambodia.

On behalf of the team, I would like to say thank you very much for having selected Lotus Blanc Resort recently , we were enthusiastic for the chance to serve you.
We always appreciate for the feedback regardless positive or negative review and thank you so much for taking time to write this review.

A Heart of Mudita is formed crucially in our team heart, which means we can be only happy by seeing the happiness of our guests. We absolutely love hearing every single voice of our guests , it is worth that Resident Host Team meet up each and every guests before check-out. For us first impression is just a plus but last impression is even more important.
However, we were really sorry that we could not learn anything about your discontent with our team prior check-out. Our Resident Host Manager did not even charge for the early check-out by understanding that there was a problem with your returning flight .
In other word, up until now among of 134 review , we only heard the excellent staffs review and this is the first time ever to learn our terrible staff. To be honest, we are extremely regret that we could not succeed this point to you.
We should had been informed for the case happened to you and we should not had let you bring back home with this dissatisfaction. Anyhow, we have learnt about this failure case and we strive to improve the quality of our services and on the behalf of the team,I am humbly seeking you to accept our sincerely apology for inconvenience caused.

To let you know that this moment of time is the best season for Siem Reap where tourists can enjoy visiting Angkor complex with the most beautiful greenery scenery , in conjunction with this green season, we'd love to offer the best value of money promotion since we wish to let them enjoy this cool season.

I am sorry for the decoration of lobby where was not met to your taste , lobby is just only one step to the best serenity garden and the pool . We are so glad that we could deliver the relaxing ambience as well as enjoyed taking the breakfast at Le Blanc restaurant. Once again thank you very much for the privilege to be your services.

With best regards,

Meansambo NOV
Director of Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

We arrived at the lotus blanc resort to a very pleasant greeting by jenny and a lovely pandan juice cocktail. Our family room was massive, lovely wooden floors and toys provided for the kids to play with. the pool is large and refreshing after a day at the magnificence that is angkor wat. The staff restaurant recommendations are also fsbulous and they assist with tuk tuks and directiins

Room Tip: If you have children upgrade to a family room
  • Stayed: July 2013, traveled with family
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Thank janeyshana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lotus Blanc Resort

Address: National Road 6 | Kruos Village, Siem Reap 17252, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 361 Hotels in Siem Reap
Price Range: $46 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lotus Blanc Resort 4.5*
Number of rooms: 61
Official Description (provided by the hotel):
Built in an exotic design of luxury French art and decor coupled with a Cambodian cultural touch, the Lotus Blanc Resort provides a timeless, holistic and harmonious experience. If you are looking for elegance, a rich heritage and a combination of middle ages and a twenty first century outlook, this Siem Reap's premier boutique resort is the place to be, a destination that provides a tropical bliss landscape which intimately defines the perfect escape - a home away from home! ... more   less 
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