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“Amazing hospitality from the owner Mr. Chhay”
Review of Mom's Guesthouse

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Mom's Guesthouse
Ranked #166 of 486 Siem Reap B&B and Inns
Certificate of Excellence
Alberta, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Amazing hospitality from the owner Mr. Chhay”
Reviewed December 16, 2013 via mobile

Had stayed in Mom's Guest House for 3 nights with my 66 year old mother. It was suggested by friends who had stayed there before, and it was indeed the best recommendation. All was superb from day 1. Mr. Chhay, the owner/manager responded to my emails and arranged for pick-up by car from Poipet border which saved us a lot of hassle and time.
Couldn't have imagined a better room at such a low rate - so spacious that even the bathroom was almost as big as the room we had in Bangkok. It had all facilities like minibar, safebox, wardrobe, chairs and table. It is serviced everyday. Our standard room was almost as good as a 5star hotel room.
And the warm service from Mr. Chhay and his ever smiling staff is definitely better than the mechanical 5star hotels. Breakfast was sumptuous. They were considerate enough to send a packed box when we left early to see sunrise over Angkor Wat.
Chhay had arranged for us a guided tour of Angkor. The guide Moni Chet and the tuk-tuk driver Arun were the best. My old mom cannot walk for too long or climb steps. She could enjoy the trip all thanks to Moni who held her hand and made sure she doesn't fall on the stony surroundings of the temples, which allowed me to explore freely and take pictures.

Stayed January 2013
Helpful?
Thank AnulM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
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29
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • Dutch first
  • English first
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English first
wien
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 10, 2013

nice owners. comfy room. clean, details, warm lights, everything working. good breakfast included.
the stay at this place was a recreational time for me. hang out at the pool or just in the room. have to recommend this.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank erdnussgerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 26, 2013

Really enjoyed staying here, Mr Chaay was really nice and so were the rest of the staff. Lovely rooms and a nice pool. Not too far from the center of town. I would recomment arranging the Angkor tours through them, ask for Sinath or Tun if available, they were really knowledgeable and really nice people. Highly recommend this place.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 22, 2013

Great value. The staff are really nice and speak very good English. You can get a room cheaper if you choose not to use the pool or have breakfast. The pool then costs $3 per day if you want to use it. Good location as well.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank De D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 12, 2013

You get what you pay for. Simple but clean rooms. The owner, Mr. Chhay, is really nice and accommodating. Not sure if I can say the same for his mom and his wife.

The place is close to Pub Street and the Night Market. You can walk or take a tuktuk.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kathsaywhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manila
1 review
Reviewed October 12, 2013

We stayed at mom’s guesthouse for 4 days. Mr. Chhay, the owner was the one who waited for us in the airport. He was so kind and always smiling. He’s always willing to help and even offered to lend us his money when we weren’t able to go to money changer. The breakfast served was toast, egg omelette, butter and jam, platter of fresh fruits with a choice of orange juice, coffee or tea. The bread and omelette were good but I hope they could have a variety on their free breakfast meal. Their room was big enough for us and it has safe where you can keep all your important stuff. They also have fast wifi connection and clean pool. The location of the guesthouse was good because it was very near the market place and pubstreet unlike the other hotels.
We enjoyed our stay a Siem Reap also because of Mr. Chhay’s hospitality by helping us with our tour. We also met the daughters of Mr. Chhay who are very charming.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kayem m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George Town
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 1, 2013

We stayed for a couple of days in a 20 USD room which had a AC, flat-LCD TV, fridge, hot water and a bathtub (which could not be used). Breakfast was included and so was the pool.

The pool was the only reason we stayed more than one night.

Breakfast was a joke for that price-range and when we asked for more bread we were refused (the excuse was, that they were out of bread, which was probably not true and the bakery was right next door).

Another problem was the staff:

- the only nice guy was the owner who was always smiling and kind
- all the other staff were exceptionally unfriendly and sometimes rude (refusing fresh towels, until we insisted for 5 times that our old ones haven't been changed)
- the reception is almost always empty and so is the restaurant (even during breakfast times)

Was the overall experience bad?
- No, so we stayed 5 days, because of the pool.

Would I go back there?
- No.

Room Tip: Choose a room higher up, because of the noise from the street and don't choose one facing the po...
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mom's Guesthouse

Property: Mom's Guesthouse
Address: #0099 Wat Bo Street, Siem Reap 855, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #166 of 486 B&Bs / Inns in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mom's Guesthouse 3*
Number of rooms: 30
Official Description (provided by the hotel):
Amidst the region of the secret history of the temples of Angkor, Mom's Guesthouse is one of the few best family-run guesthouses currently operational in Siem Reap, Kingdom of Cambodia. Mom’s Guesthouse opened in 1992. It initially started with 15 Khmer traditional wooden rooms. Thanks to our hospitality and excellent service, Mom’s Guest House has become very popular for both local and international tourists. Our business is progressively growing. By early 2004, we were able to replace our wooden guesthouse with a brick building of 30 luxury rooms and March 2010 we built swimming pool. ... more   less 
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Also Known As:
Mom`s Guesthouse Hotel Siem Reap

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