We stayed at La Residence D'Angkor for 5 nights from 23 Dec. Great boutique hotel. Fantastic huge open plan rooms with enormous spa tub, ipod dock, free WIFI, great selection of food at buffet breakfast, little gifts at night during turn down service.. everything you would expect from a 5 star resort. Really great experience.
The only thing that could improve is the service. I can tell the staff are trying very hard, but for a 5 star hotel, the standard is just not there. When we checked in, we were told about the Christmas Gala dinner but no one seems to know what the price was. During check out, quite a few items were missed out on our bills (thank god we were honest), but another bill from someone else who had dodgy handwriting were added on. When i pointed out the mistake the reception wasn't apologetic at all but instead were just amused. The hotel car that dropped us off at the airport had to stop for fuel (which you would think would have been done before picking us up). These are not great faults but thought I should point it out for being an Orient Express hotel I think the service could really be improved.
We stayed at the much cheaper Raffles Le Royal at Phnom Penh for 5 nights prior to Siem Reap and the service is really top notch in comparison.
Overall though the experience at this hotel is top notch. The location is fantastic, a short walk (10 mins) to the town centre but away enough to have some peace and quiet. If you must use the tuks tuks waiting at the front of the hotel, just be aware that they are used to overcharging. We also have the best local guide , Cchay, for 2 days who is excellent in English, knew how to dodge the crowds at Wats and showed us quite a bit of local life in Siem Reap. We booked him via email from Australia and would not hesitate to recommend him to anyone. (firstname.lastname@example.org, or 01244079 )
Also love the little French resto just next to the hotel on the side street called Paris Saigon. Very home cooked style intimate and cosy French/Vietnamese food.
- Official Description (provided by the hotel):
- Belmond La Residence d'Angkor in Siem Reap, Cambodia is an intimate retreat that beautifully captures the region's history while offering every modern luxury. Located close by Angkor Wat, Angkor Thom and Tonle Sap Lake, it's an ideal base to explore the wonders of the region. Siem Reap's lively markets, galleries and thriving restaurant and bar scene are just steps away. Local elegance and stylish luxury are the hallmarks of the hotel's rooms and suites, furnished with traditional hardwoods and bamboo and exquisitely decorated in soft cottons and jewel-toned silks. At Circle restaurant, enjoy a unique gastronomic experience of International and Khmer cuisine or enjoy more relaxed fare at Ember. The Martini Lounge is a relaxed cocktail lounge with impressive views of the gardens. A tropical oasis-like large swimming pool is at the heart of the hotel and is complimented by the tranquil Kong Kea Spa. The hotel also benefits from a fitness centre, two boutiques, a tour desk and complimentary daily activities such as a monk blessing or shopping tour. ... more less
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- Also Known As:
- La Residence d`Angkor By Orient-Express Hotel Siem Reap