We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Beautiful hotel...great location!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Belmond La Residence d'Angkor
Ranked #42 of 342 Hotels in Siem Reap
Certificate of Excellence
Millbrook, New York
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Beautiful hotel...great location!”
Reviewed February 1, 2014

Excellent hotel with a wonderful location. Just a short walk from shopping and restaurants. We had a beautiful room overlooking the lovely pool. The staff is incredible. The restaurant is good. The menu is a bit limited. Martini bar is quite nice with great photos of Angkor Wat and other Asian sites. Sorry I didn't get to use the spa...but I had a 15 minutes free massage poolside!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank esp8675309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,347 reviews from our community

Traveler rating
    1,107
    182
    42
    13
    3
See reviews for
247
750
67
26
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (291)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Philadelphia
Level Contributor
188 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 30, 2014

We were delighted with every aspect of this hotel. Beautifully-designed, new but in relatively "local" decorative style. Seemed smaller than it was in reality....truly "boutique". Lovely pool, great spa services, and generally the lush retreat promised. Rooms well-designed for space and privacy (we were in the back away from the road) and the only minor quibble was a bit-tired bathroom materials. Breakfast buffet was sensational in quality and variety; best we have had on our week so far. Prices for spa and on-site restaurant were, surprisingly, on par with luxury hotels in major cities, which made them relatively high -- but they were good. We could walk to the night markets and local restaurants, so being "across the river" was all benefit and no downside. Service throughout pleasant and good. We heartily recommend this hotel.

Room Tip: We were happy with our second-floor room in back overlooking the pool.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ana-Maria Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montecito, California
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 26, 2014

On our journey to Cambodia to see the magnificent Angkor Wat,we stayed at this lovely spot. The staff was ever helpful,the room was large,cool and comfortable,and the bath was just the right size for two.The pool was very refreshing and the food was well presented and tasty...breakfast was especially good. I would surely stay here again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank reelwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
129 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed January 26, 2014 via mobile

We stayed at La Residence with a group, and it was certainly very nice: lush grounds, comfortable rooms, attentive service, but you can find very nice hotels in Siem Reap for a fraction of the cost.

The prices in the restaurants reinforce the image of a hotel for those that insist on paying top prices.

Stayed January 2014, traveled as a couple
Helpful?
Thank Canute_the_Great
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Level Contributor
332 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed January 20, 2014

Our whole experience at La Residence is 5 stars. From the moment we arrived, we were greeted by friendly hotel staff who seated us, offered us a yummy fruit drink and hand towels, and promptly showed us to our room. Our rooms were big with a nice spacious bed (with a mosquito net, very helpful!) and a huge bath tub. The only complaints I have with the bathroom is I wish the toilet cubicle had an air exhaust fan and that the shower head was designed better so that less water would splash out onto the floor. Other facilities include a hotel pool which was too cold to swim in when we went in December.
The Cambodian food at La Residence is excellent but I think what they really excel at is their French pastries. The baguettes, almond croissant, pies,... EVERYTHING was literally mouth watering and perfect. Not to mention, the servers and waitresses always has a smile on their faces and will go the extra mile to meet your needs. Everyone is very friendly and sweet.
Location-wise, it is within walking distance to some night markets and 10-15 min walking from Pub Street. There are lots of tuk tuks available outside the hotel anyway so transportation is convenient.
I would definitely recommend this hotel to anyone going to Siem Reap, it's worth it!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vanessa Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
175 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
Reviewed January 13, 2014

We decided to book a suite at the hotel and were not disappointed. The room was located at the rear of the hotel on the first floor (away from the noisy road) and had a large patio. It did look exactly like the picture on the website. The bathroom was huge with a large walk-in rainfall shower and separate dressing area. There is a separate sitting area as well. The bed was very comfortable and the air-conditioning worked well, although it did turn off a couple of times at night, presumably due to the power cuts that seem to occur in the evenings in the area.
We chose to dine in the hotel every night during our 6 night stay with mixed results. Room service was delivered efficiently and the salad and pizza's excellent.
The food at Ember, the outside dining grill was fine although the service was slow and the dishes arrive in the order in which they are apparently cooked (which you are advised of when seated). This isn't ideal as vegetables arrived before the meat and fish meaning you had to eat them separately.
We dined at the Circle twice. The first time we ordered the Cambodian vegetarian speciality which was fine. The second time the pork dish was so tough a steak knife was requested. Despite leaving almost all the meat on the plate we were not asked if there was a problem when the please were cleared. The fish main was slightly dry. It took several attempts to get the wine we actually ordered. The first drink brought was beer!
The service was slow and not really up to the standard expected of a 5* hotel. That said, the staff are very pleasant and do try but improvements in training would help.
Breakfast was limited in choice but met our needs. The coffee is very good but as seems symptomatic of a number of hotels we have stayed in, you seem to have to make several requests before actually getting the coffee brought to you.
The bar was the highlight for us. There is a happy hour between 5-7pm where you buy 1 drink and get one free. The cocktails are excellent and prove to be good value for money even compared to the prices in the nicer bars in town.
The pool area is very nice and relaxing. A few quibbles which could be addressed by management are firstly the state of the wooden decking. It is broken in parts and loose and unstable in most areas. Given it bounces when walked on it is a matter of time before someone trips on it.
The temperature of the water in the pool was too cold for us. The pool is not heated and although the afternoons are hot and sunny even in winter, getting into the pool drew gasps from many people.
Fortunately the hotel was not too busy as we noticed some people chose to 'reserve' seats by the pool by putting books or hats on them then going off to visit the temples all day leaving those who arrived to use the pool with limited choices of places to sit. The seats usually left were nearest to the noisy road. This seems to be a problem in many hotels but some deal with it better than others by removing items left unattended on pool side seats.
The hotel 'fogs' once a week to control the mosquitoes. Unfortunately given the amount of water around the hotel (decorative pools) this doesn't seem to control the problem and we were regularly bitten whilst dining outside, around the pool and in the bar. Mosquitoes are a problem at the temples as well, so bring repellent.
To summarise this is a very nice hotel and the suites are lovely. A few improvements would make the overall experience even better.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KV1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
258 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed January 12, 2014

An Orient Express Hotel, and pricey – we expected this hotel to be a luxurious oasis in the heart of a tourist trap of a town. We were partially right. The hotel is luxury by Siem Riep standards, however it is not in the very top league. Don’t get me wrong – we loved the hotel, and it was very comfortable and made Siem Riep enjoyable. But, a few small details were disappointing.

It is well-designed and thoughtful architecture. The pool is an oasis of calm and cooling waters with great landscaping. The rooms are large and spacious well appointed and clean. The towels/amenities and service are excellent and the staff are very friendly and helpful. The hotel is small and not overwhelming – from the moment you arrive over the bridge and receive the cool scented towel you feel relaxed and welcomed. The highlights were the outdoor space, the morning monk blessing ceremony and the breakfast buffet and outdoor tapas restaurant. The spa was very nice, and the treatment was excellent. So – what could be improved? The TV and wifi is excellent and staff make every effort to help you whatever you need.

The room has some cheap features (such as the Corian bath tub/shower, the plastic toilet seat, the cheaper toilet roll and few hangars), and the pool decking needs some attention. There is a limited menu at both restaurants, and it errs on the side of more western foods/snacks. The upstairs bar is nice and quiet, but a bit boring.

The staff are all very friendly, and at times seem to expect a tip (everything is in US$ and a lot of Americans frequent this hotel).

Overall – Siem Riep is like Luxor in Egypt, or Chitchen Itza – you visit it once and if you want luxury and comfort, you stay in this type of hotel. For this, the Residence is perfect. Amazing location in a tourist trap of a town – you welcome the chance to return to your oasis of comfort and clean! So – don’t hesitate but do compare to the other two luxe properties – Raffles and the Aman hotel. Any of these three will suit. I would still stay here again and highly recommend.

One thing for sure - you can trust this property 100% to deliver, and feel safe and comfortable. The monk blessings in the morning are thoughtful local touches, and the tuk tuk drivers with their t-shirts are also reliable. The hotel booked our tour/driver guide and he was superb. The laundry service was excellent, and room service too. If they just repair some of the tiny elements that have shown some wear and tear it would be perfect. Small details, but they matter if you want to be world class.

Two interesting features for us - the delicious home made yoghurt in the morning; and the torches at night lighting the pool area. a beautiful property.

Room Tip: careful that some face the main road by the river which is noisy, and some rooms face the pool with...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris_Battersea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Siem Reap hotels
0.4 mi away
Park Hyatt Siem Reap
Park Hyatt Siem Reap
#44 of 342 in Siem Reap
4.5 of 5 bubbles 1,235 reviews
0.5 mi away
Raffles Grand Hotel d'Angkor
2.1 mi away
Anantara Angkor Resort
Anantara Angkor Resort
#27 of 342 in Siem Reap
5.0 of 5 bubbles 653 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Heritage Suites Hotel
Heritage Suites Hotel
#30 of 342 in Siem Reap
5.0 of 5 bubbles 1,301 reviews
0.1 mi away
Shinta Mani Club
Shinta Mani Club
#10 of 342 in Siem Reap
5.0 of 5 bubbles 2,920 reviews
0.5 mi away
The Privilege Floor by BOREI ANGKOR
Show Prices
Show Prices
Show Prices

Been to Belmond La Residence d'Angkor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Belmond La Residence d'Angkor

Property: Belmond La Residence d'Angkor
Address: River Road, Siem Reap, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Siem Reap
#18 Romantic Hotel in Siem Reap
#19 Family Hotel in Siem Reap
#36 Luxury Hotel in Siem Reap
#37 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond La Residence d'Angkor 5*
Number of rooms: 59
Official Description (provided by the hotel):
Belmond La Residence d'Angkor in Siem Reap, Cambodia is an intimate retreat that beautifully captures the region's history while offering every modern luxury. Located close by Angkor Wat, Angkor Thom and Tonle Sap Lake, it's an ideal base to explore the wonders of the region. Siem Reap's lively markets, galleries and thriving restaurant and bar scene are just steps away. Local elegance and stylish luxury are the hallmarks of the hotel's rooms and suites, furnished with traditional hardwoods and bamboo and exquisitely decorated in soft cottons and jewel-toned silks. At Circle restaurant, enjoy a unique gastronomic experience of International and Khmer cuisine or enjoy more relaxed fare at Ember. The Martini Lounge is a relaxed cocktail lounge with impressive views of the gardens. A tropical oasis-like large swimming pool is at the heart of the hotel and is complimented by the tranquil Kong Kea Spa. The hotel also benefits from a fitness centre, two boutiques, a tour desk and complimentary daily activities such as a monk blessing or shopping tour. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotwire, Expedia, Agoda, Hotels.com, Priceline, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Belmond La Residence d'Angkor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Residence d`Angkor By Orient-Express Hotel Siem Reap

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing