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“Flawless Experience”

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Raffles Grand Hotel d'Angkor
Ranked #63 of 374 Hotels in Siem Reap
Certificate of Excellence
Reviewed July 19, 2013

From the arrival experience, to the room, food & beverage, service, location.....everything about this hotel is perfect. The rooms retain their old world charm while having almost every essential modern amenity available. The pool is perfect. Breakfast selection and quality is one of the best buffets we have experienced. Restaurant service and quality is one of the best in Asia. Lastly, and most importantly, is the team working at Raffles.....each and every person greets you with a warm and genuine smile, ready to assist with any request. Again, simply flawless.

  • Stayed: July 2013, traveled with family
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1  Thank Tofino L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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943 - 949 of 1,738 reviews

Reviewed July 14, 2013 via mobile

We were lucky enough to have two nights in this fabulous hotel. Everything about this hotel was first class; service, food and ambience was just terrific. We had two weeks in Cambodia and Vietnam and this hotel was the highlight of our stay. Thank you!

  • Stayed: July 2013
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1  Thank Thebigfella5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

Siem Reap has gone through a major expansion in the last few years, so many new luxury hotels to choose from. However we couldn't resist staying in the grande dame of hotels, Raffles. The service we enjoyed made us feel like welcome house guests. Cool napkins offered every time we returned to the hotel, greeted by name, favorite drinks remembered. So many treats while relaxing around the pool, fresh fruit, icey smoothies, hats, even sun glass cleaning. We enjoyed delicious breakfasts, with mimosas included. The dance show & buffet were lovely & even though it was a quiet night there was a complete buffet offered, more servers & chefs than guests! The rooms are elegant with lots of old world charm, however the hotel could do with a bit of an update, old cramped bathrooms with tape sealing the windows to prevent insects entering. The pool is huge but the concrete terrace surrounding it, is a bit ugly & dated. I would love to return but probably only after it has had a sympathetic renovation.

  • Stayed: July 2013, traveled with family
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Thank Jude C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

What luxury this hotel is. Food to die for, if you couldn't get the best of food here, you have a problem. Best of breakfasts. Rooms were luxurious with everything you could need and staff were very friendly and helpful.

Room Tip: Our room was a corner room and had great views
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  • Stayed: August 2012, traveled as a couple
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1  Thank turoar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded July 3, 2013

It is a pleasure that the Raffles Grand Hotel d’Angkor raised your bar in experiencing delectable breakfast creations and I am glad that your stay with us was grand and luxurious, truly, what the Raffles brand stands for. We look forward to your next luxurious retreat with us or with any of our properties worldwide.

Kind regards,
Christian Sack
General Manager

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Reviewed June 27, 2013

Excellent staff. Great hotel bar. Great food. Room was clean and nicely appointed but I was a little disappointed with the size for the rate I was paying. I almost gave 5 stars because of how much we enjoyed staying there. Do the barbeque with the tradition dancing. And eat at the fine dining restaurant. Nice pool area. Nice grounds. Great location on the edge of town but you can still walk to the market are in 20 minutes. Or take a tuk tuk for 2 dollars.

  • Stayed: June 2013, traveled as a couple
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Thank LondonRebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded July 3, 2013

I am pleased to know that you had a wonderful experience staying at the Raffles Grand Hotel d’Angkor. I hope your overall experience including the luxury, heritage of the hotel, the taste of the Cambodian culture, and all the adventure, was splendid and memorable. We look forward to welcoming you back again in the future.

Kind regards,
Christian Sack
General Manager

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Reviewed June 26, 2013

My girlfriend and I had the afternoon tea here on a break from touring temples. It was lovey and relaxing, and, aside from the bread (which doesn't stay soft very long in this humidity), everything was superb. Service was friendly too. I recommend it as a nice splurge ($20 is a lot in Cambodia!).

  • Stayed: June 2013, traveled as a couple
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Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded July 3, 2013

Thank you for your compliments. I am very pleased that you had enjoyed our Raffles Afternoon Tea and I hope it was a special moment for you and your girlfriend. Our staff really does epitomize the Raffles’ excellence in service, combined with the warm Cambodian hospitality, and rest assured that I will share your compliments with my team. We look forward to welcoming you back again and I hope that you would stay with us on your next visit to truly enjoy the Raffles experience.

Kind regards,
Christian Sack
General Manager

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Reviewed June 25, 2013

We found hotel in big tourist destination often lack charm; However, Raffles in Siem Riep was a perfect stay. The hotel came with all the luxury one would expect from Raffles with the staff that was truly attentive and warm without being intruding. The location was perfect central to restaurant and shops. But once inside, it was a perfect oasis. Beautiful swimming pool, wonderful spa and a great piano bar (Mr. Prak Om?). Mr. Om(?) knew all the old standards (notebook filled with hand-written music). We hope to return to this wonderful place again.

Room Tip: Ask for a room overlooking the pool.
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  • Stayed: May 2013, traveled as a couple
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Thank lee b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded July 7, 2013

It is wonderful to receive such heartwarming compliments and I am especially glad that the Raffles Grand Hotel d’Angkor had served as your oasis in Cambodia. I trust that you had found the tranquility, the luxury and the charms only Raffles can offer. Thank you very much and looking forward to serve you again on your next visit.

Kind regards,
Christian Sack
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raffles Grand Hotel d'Angkor

Address: 1 Vithei Charles de Gaulle | Khum Svay Dang Kum, Siem Reap, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#23 Romantic Hotel in Siem Reap
#25 Family Hotel in Siem Reap
#27 Business Hotel in Siem Reap
#54 Luxury Hotel in Siem Reap
#56 Spa Hotel in Siem Reap
Price Range: $242 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Grand Hotel d'Angkor 5*
Number of rooms: 119
Official Description (provided by the hotel):
Set across from the Royal Palace, is one of the landmark historic hotels of the legendary Grand Tour of Indochina. Raffles Grand Hotel d’Angkor first opened its doors in 1932 but the legend lives on today after careful restoration. The hotel is rich in Cambodia history and full of original treasures, right down to the original working cage elevator in the lobby. Our doorman still welcomes everyone in a uniform inspired by the Royal Palace With the privilege of over 15 acres of beautifully landscaped French gardens and built around the country’s largest swimming pool, the hotel is a peaceful oasis to which to retreat after exploring the temples in the UNESCO World Heritage site only 10 minutes from the hotel. Relax and revitalise under the fragrant frangipani trees beside the magnificent pool inspired by Angkorian architecture, or enjoy a massage to ease away the travel. Stroll along the river to the vibrant markets and wonderful array of dining options. In addition to beautifully restored guest rooms you can choose from one of the luxury suites, including our most popular Cabana Suites with direct access from the balcony to the garden and pool. You may be surprised to know that Raffles Grand Hotel d’Angkor also has two of Siem Reap’s most luxurious two-bedroom Villas, providing utmost privacy and personal butler service in the private poolside setting. Food gourmets will delight with a variety of options including the popular Raffles Afternoon Tea and the Apsara Terrace, Siem Reap’s best cultural dance performance and dinner in the poolside gardens. For golf enthusiasts, there are several international golf courses and we recommend the award-winning Nick Faldo designed Angkor Golf Resort. Golf packages are available Complete your visit to Cambodia with a stay at our sister hotel Raffles Hotel Le Royal, Phnom Penh open since 1929 and the capital city’s only luxury landmark hotel. With lush tropical gardens and built around two swimming pools it is an oasis for travelers exploring the vibrant capital. ... more   less 
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Also Known As:
Raffles Grand Hotel d Angkor
Raffles Grand Siem Reap

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