1. Quick and friendly response to my queries. Gave advice on various matter from proposed itinerary to clothing to wear
2. Accommodative - was in town for the Angkor Empire Marathon. The company was able to fit this as part of the 1 day tour at no extra charge. I was picked up from my hotel at 5am, dropped off at Angkor for the marathon and then brought back to my hotel to shower and change before back to Angkor for my tour.
3. Friendly and reliable guide and driver. I was assigned Sim as my guide who spoke good English and was knowledgeable. Driver Nangnok was always quick to offer cold water and cold towels.
4. Sophoan the managing director even made the effort to call during the trip to make sure all was fine.More