Room is very clean, they clean the room every day, queen size bed is comfortable. wifi in room is convenience. tutu driver is good.
laundry service is not very good.
breakfast contains only 2 pieces of toast, an egg and drink (not really enough to eat). we stay here 4 days, only 1 day we have fruit in breakfast.
location is ok and you could take their free-tutu to night market but need to took tutu (not free) when you want to back from night market.
hotel provide airport pick-up and it told me that the driver will bring my name and wait for us. The 1st day we arrived REP airport in the late evening around pm 10:00, i can't find the driver to pick-up us and wait for a while. i called hotel by "international call" to asked why i can't find your driver and they said the driver has already went to airport. I almost want to gave up and was wondering to how find another hotel in such late evening. finally, the driver found me after the hotel contact him, the reason is that they write "wrong" name. The driver arrived the airport but take "wrong" name. That's why i can't find him, and he didn't know me as well.
it can not really provide a hair-dryer as its website shows. I asked a hair-dryer for 3 days, finally, i realized that there is ONLY 1 hair-dryer in whole hotel. That's why i hardly get a hair-dryer for using.
- Official Description (provided by the hotel):
- Siem Reap Bat Hotel is the new brand name and high class hotel in Siem Reap. We offer the best service for the customer. ... more less