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Siem Reap
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Reviewed January 19, 2020 via mobile

Had a wonderful stay on the Privilege floor at the Borei Angkor Resort. Our room was spacious and very clean. The breakfast buffet was sumptuous, varied and we were spoilt for choice! Reena our host was very welcoming. She arranged a beautiful B’day cake (at the last minute ) for my wife. The hotel (on our request) arranged for a tourist guide and tuk tuk.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Somannabp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s0ny0eun, Head of Guest Experience at The Privilege Floor by Borei Angkor, responded to this reviewResponded January 22, 2020

Dear Somannabp,

Warmest greetings from The Privilege Floor by BOREI ANGKOR!

Thank you for sharing us your excellent review here.
We are delighted to hear that you enjoyed our facilities, food and services provided by our staff during your stay.
There is nothing else could ever make our day better than making our valuable guest truly satisfied.

We can’t wait to serve you again in the near future.

Kind regards,

Sony OEUN
Head of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020

I really enjoyed my stay at the privilege floor at BOREI ANGKOR. The staff was always amazing and friendly esp Ms Keo. The breakfast and pool was great and when we were exhausted from our day we laid out by the spacious pool. They were always willing to lend a hand at getting us a Tuk Tuk to go to market. Great stay!!!!

Date of stay: January 2020
Trip type: Traveled with family
Thank Goetw123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s0ny0eun, Head of Guest Experience at The Privilege Floor by Borei Angkor, responded to this reviewResponded January 22, 2020

Dear Goetw123,

Warmest greetings from The Privilege Floor by BOREI ANGKOR!

Thank you for sharing us your excellent review here.
We are delighted to hear that you enjoyed our facilities, food and services provided by our staff during your stay.
There is nothing else could ever make our day better than making our valuable guest truly satisfied.

We can’t wait to serve you again in the near future.

Kind regards,

Sony OEUN
Head of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2020 via mobile

This is a fantastic hotel and the level of service is of the highest standard. The staff are professional and friendly and do their utmost to make sure you have the best stay. We took advantage of the sunset landmark package which is excellent value and having a driver and guide to show us around Angkor and Siem Reap was invaluable. One of the reasons we came here was to learn about Angkor Wat and without a guide we would have missed so much and the driver just meant we were able to maximise our time. The package also gives you free cocktails each night as well as a one off dinner and lunch not to mention the free laundry which means you don’t have to bring excessive amounts of clothes. Hotel facilities are again really first class and the hotel has an excellent Spa with good value treatments complete with sauna and steam room which are free to use. Location is ideal as well with a short 5 min drive into Siem Reap where there are countless bars and restaurants to suit all tastes. But it is the staff and service which has been instrumental in making this a fantastic holiday and allowed us to visit Cambodia which is a beautiful country and worth the journey from the UK. Can’t recommend it enough!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank H2140IMandrewp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s0ny0eun, Head of Guest Experience at The Privilege Floor by Borei Angkor, responded to this reviewResponded January 22, 2020

Dear H2140IMandrewp,

Warmest greetings from The Privilege Floor by BOREI ANGKOR!

Thank you for sharing us your excellent review here.
We are delighted to hear that you enjoyed our facilities, food and services provided by our staff during your stay.
There is nothing else could ever make our day better than making our valuable guest truly satisfied.

We can’t wait to serve you again in the near future.

Kind regards,

Sony OEUN
Head of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2020

The Privilege floor hotel was one of the most accommodating resorts we could’ve hoped for, being our first time in Cambodia! The facilities are very well kept up and the rooms were beyond spacious/clean. Our personal hotel attendant was personable and made sure we had everything we needed and all our questions were answered. I 100% recommend this for anyone looking for a great stay and would stay here again!!!!

Date of stay: January 2020
Trip type: Traveled with family
Thank ambergF965QE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s0ny0eun, Head of Guest Experience at The Privilege Floor by Borei Angkor, responded to this reviewResponded January 22, 2020

Dear ambergF965QE,

Warmest greetings from The Privilege Floor by BOREI ANGKOR!

Thank you for sharing us your excellent review here.
We are delighted to hear that you enjoyed our facilities, food and services provided by our staff during your stay.
There is nothing else could ever make our day better than making our valuable guest truly satisfied.

We can’t wait to serve you again in the near future.

Kind regards,

Sony OEUN
Head of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020 via mobile

My wife and I spent 3 days in Siem Reap at this hotel and couldn't have been more pleased. The personal service was excellent and Keo (Ms. Glass) was a pleasure. This 5 star hotel lived up to it's rating and was well known in the area which made it very easy to get home from shopping, dinner, excursions, etc. Everything from the pool, fitness center, spa, sauna, jacuzzis, food, entertainment, sunset lounge, everything!

Date of stay: January 2020
Trip type: Traveled with family
Thank O8271VNpaull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s0ny0eun, Head of Guest Experience at The Privilege Floor by Borei Angkor, responded to this reviewResponded January 22, 2020

Dear O8271VNpaull,

Warmest greetings from The Privilege Floor by BOREI ANGKOR!

Thank you for sharing us your excellent review here.
We are delighted to hear that you enjoyed our facilities, food and services provided by our staff during your stay.
There is nothing else could ever make our day better than making our valuable guest truly satisfied.

We can’t wait to serve you again in the near future.

Kind regards,

Sony OEUN
Head of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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