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Reviewed 3 weeks ago via mobile

We stayed at this resort for 2 nights. Staff is amazing and very helpful. Everyone greets with a big smile. The buffet is amazing with a huge selection. I highly recommend the noodle soup and crepes.
We had Keo taking care of us. She is always smiling and a wonderful person. She helped us with the tours, recommended some great restuarants and helped booked us our tours. The outdoor pool is huge. Would 100% recommend Borei Angkor resort to anyone who visits Siem Reap.

Date of stay: September 2019
Trip type: Traveled with family
Thank Shreya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s0ny0eun, Head of Guest Experience at The Privilege Floor by BOREI ANGKOR, responded to this reviewResponded 2 weeks ago

Dear Shreya S,

Warmest greetings from The Privilege Floor by BOREI ANGKOR

Thank you for sharing us your excellent review here.

We are delighted to hear that you enjoyed our facilities, food and services provided by our staff during your stay. There is nothing else could ever make our day better than making our valuable guest truly satisfied.

We can’t wait to serve you again in the near future.

Kind regards,

Sony OEUN
Head of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We stayed at Privilege floor by Borei Angkor for 3 days 2 nights. One of the best experiences. Welcomed with a smile and a small hotel tour and a great drink. Special thanks to Keo and her team for advising us on tours, apsara dance & dinner and booking our tuktuk whenever required. Keo is always smiling and helpful. The hotel staff are courteous and breakfast buffet is delicious. Lots of varieties. We used the great outdoor pool and hot tub. Nice live music to enjoy a drink by poolside. Overall I would recommend this resort to anyone who wants to stay at Siem Reap and give it 10 out 10 hands down.

Date of stay: September 2019
Trip type: Traveled with family
Thank Sunil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s0ny0eun, Head of Guest Experience at The Privilege Floor by BOREI ANGKOR, responded to this reviewResponded 2 weeks ago

Dear Sunil S,

Warmest greetings from The Privilege Floor by BOREI ANGKOR

Thank you for sharing us your excellent review here.

We are delighted to hear that you enjoyed our facilities, food and services provided by our staff during your stay. There is nothing else could ever make our day better than making our valuable guest truly satisfied.

We can’t wait to serve you again in the near future.

Kind regards,

Sony OEUN
Head of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

I booked this hotel by chance for a one night stay after working in Phnom Penh. I am so glad I did - the service was exceptional. Everyone was so kind and helpful and took a special interest in our plans and general well being. Transfers were included in the price and the personalised welcome at the airport suggested the stat would be special. On arrival we were given such considerate treatment - luggage managed, complimentary ginger infused drink and advice on how to make the most of our stay. The hotel arranged a tuktuk driver to take us to the temples which meant we were ready to see the sites as soon as we unpacked. Advice also given on where to buy gifts and where to eat. Nothing was too much trouble. Pool is a great size and the buffet breakfast was excellent (great choice and beautiful carved fruit). Special mention goes to the professionalism and kindness of Sokny who oversaw our stay. Truly a fantastic host.

Date of stay: September 2019
Trip type: Traveled with friends
Thank Professorsimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s0ny0eun, Head of Guest Experience at The Privilege Floor by BOREI ANGKOR, responded to this reviewResponded 2 weeks ago

Dear Professorsimon,

Warmest greetings from The Privilege Floor by BOREI ANGKOR

Thank you for sharing us your excellent review here.

We are delighted to hear that you enjoyed our facilities, food and services provided by our staff during your stay. There is nothing else could ever make our day better than making our valuable guest truly satisfied.

We can’t wait to serve you again in the near future.

Kind regards,

Sony OEUN
Head of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

It is amazing to see that you get more value for money than expected. We came to this new country without knowing anything about the people. On the very first day here at hotel, our hotel guide was Miss Reena, she escorted us to the room and helped us with everything till the end.

1) Complementary Pick up on time

2) Escorted till the room and explained about the city on the very 1st day

3) Helped arrange a tuk tuk for the full day trip to Angkor wat and other temples

4) We had to book a ticket for floating village and to Phnom Penh, we just told the staff once as to we prefer morning plans, and Miss Reena had already sorted everything for us!

5) Amazing breakfast spread

6) Every staff of the hotel is friendly and very helpful

Trust me, a good hotel and it’s service can actually enhance your experience Of the trip!
Thank you Borei Angkor’s Privilege floor and all the staff for such a lovely experience Highly recommended!

Date of stay: September 2019
Trip type: Traveled with family
Thank Sasmitha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s0ny0eun, Head of Guest Experience at The Privilege Floor by BOREI ANGKOR, responded to this reviewResponded 3 weeks ago

Dear Sasmitha C,

Warmest greetings from The Privilege Floor by BOREI ANGKOR

Thank you for sharing us your excellent review here.

We are delighted to hear that you enjoyed our food and services provided by our staff during your stay. There is nothing else could ever make our day better than making our valuable guest truly satisfied.

We can’t wait to serve you again in the near future.

Kind regards,

Sony OEUN
Head of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Excellent hotel and superb staff hospitality! Everyone is so friendly and they make sure that you have a great holiday. The breakfast spread was delicious. The staff also helped us plan our tour and arranged transportation and tickets for us. Overall we had a wonderful experience!!!

Date of stay: September 2019
    • Value
    • Location
    • Service
Thank Golden Lotus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s0ny0eun, Head of Guest Experience at The Privilege Floor by BOREI ANGKOR, responded to this reviewResponded 3 weeks ago

Dear Golden Lotus B,

Warmest greetings from The Privilege Floor by BOREI ANGKOR

Thank you for sharing us your excellent review here.

We are delighted to hear that you enjoyed our food and services provided by our staff during your stay. There is nothing else could ever make our day better than making our valuable guest truly satisfied.

We can’t wait to serve you again in the near future.

Kind regards,

Sony OEUN
Head of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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