My husband and I were fortunate enough to stay at The Privilege Floor this past October for my first trip back home to Cambodia since my parents fled the Khmer Rouge over 30 years ago. So needless to say it was a very important visit for me. We were treated like kin throughout the entire duration of our stay at the Privilege Floor...a feeling that was unexpected & will never ever forget.
We were met at the airport by Kim, the lovely hotel concierge who enthusiastically welcomed us with beautiful jasmine flowers & cold water after an exhausting trek out to Siem Reap from Bangkok. As we drove back to the hotel, she filled me in on the sights and sounds of the area...including a sneak peak of Angkor wat. It was indeed a surreal feeling.
As we approached the entrance of the hotel, Tim, the Hotel Manager was there to welcome us personally. Such amazing hospitality! The intoxicating scent of lemongrass enveloped us as we made our way through the grand lobby and up to our floor. It was there where we were told that we had been upgraded to the sunset suite! Wow...just wow. Not only was I speechless, but I felt right at home.
Everything from the food & drinks to the wonderfully gracious staff, Alex, Jacky to name a few...was incredible. The hotel was even kind enough to hook us up with Pichet, our fabulous tour guide who battled an ungodly hot day to show us around the Angkor Wat complex. Not only that, but we had a personal driver who took us whereever we needed to go (including a wild good chase for some traditional Khmer dresses that my mom was hounding me about to purchase in Siem Reap). Although we came out empty handed, it was certainly above and beyond the call of duty.
While we were there, we also got a chance to visit the spa which unto itself was also exceptional. Dany, my stylist couldn't have made me feel more welcomed and at ease. We talked as though we had known each other forever. My husband also swears by the masseuse at the spa. He still raves about it...even to today.
On our very last day, we were gifted with traditional Khmer scarves & even Tim was even there to bid us adieu as we were checking out. I've been to some of the best properties in the world....but in terms of hospitality...Privilege Floor cannot be beat.
The smell of lemongrass takes me back there every single time. I look forward to coming back for many years to come & hopefully bring my parents back as well. Thank you guys for the incredible homecoming.
- Official Description (provided by the hotel):
- The Privilege Floor by BOREI ANGKOR can be found at the 5-star Borei Angkor Resort & Spa up on the top floors. The resort is not far from Siem Reap International Airport, just 15 minutes drive in vehicle and you’re there. The décor of The Privilege Floor by BOREI ANGKOR represents the rich and highly unique culture of Cambodia, which permeates the entire atmosphere of the property. Guests can also take a 15-minute drive to reach the Temple of Angkor Wat and for a night on the town, Siem Reap’s local pub street is just 5 minutes away. The Privilege Floor by BOREI ANGKOR is the most luxurious hotel in Siem Reap, with 49 rooms including top suites. This resort delivers on the promise of true luxury, it is without a doubt the best hotel in Siem Reap, offering guests with two standard options – either Package or Bed & Breakfast. With Bed & Breakfast, guests are personally provided with private round-trip airport transfers and a cellphone with up to 30-minute local call, and also can enjoy an all-day-long breakfast at our Damnak Lounge. On top of B&B, the Package option offers guests with the use of a private car service around the clock, with a driver available at all times. If you need any other assistance, you’ll have a personal host that you can reach by picking up your complementary mobile phone, something you’ll have with you for your entire stay. Your room in this Siem Reap hotel comes with a complementary mini bar, which is refilled on a daily basis. You won’t have to lift a finger while staying in this luxury hotel in Siem Reap, as all your needs will be provided for, including daily laundry service for your clothing. ... more less
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