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“A perfect hotel.Awesome.” 5 of 5 bubbles
Review of The Privilege Floor by BOREI ANGKOR

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The Privilege Floor by BOREI ANGKOR
Ranked #8 of 339 Hotels in Siem Reap
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A perfect hotel.Awesome.”
5 of 5 bubbles Reviewed February 5, 2013

The service is excellent and every staff is friendly.They had Chinese speaking staff Alex,a very good man.Also everyone in here are good,too.They have car services,daily washing services,sport services,spa services and so on.There are a lot of kinds of wine and beer as well in the mini bar.Also some soft drinks.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ukorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,379 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (400)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Ocho Rios, Jamaica
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed February 5, 2013

We loved our stay at the Privilege Floor. We stayed for 3 nights of our honeymoon. From the moment Alex picked us up we knew we were in for a treat. We were served cool towels and a lovely scented bracelet. The nightly happy hours were fun. The pool was beautiful and the food was delicious.There was even free laundry service! Anytime we left Alex set us up with recommendations on restaurants (that even included recommended dishes to order) and made sure we had a ride! Our guide for the temples was so knowledgeable and really helped us get the most out of our stay. I would definitely recommend this hotel to anyone traveling to Siem Reap.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tanayia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 5, 2013 via mobile

Came in early january with a friend. Rooms are good enough, but what really sets this hotel apart from the competition is the service. The hosts are incredible, so polite, helpful and genuinely interested in making sure you have a fantastic holiday. The driver service is a god send - getting into an air- conditioned car and being handed a cold towel at the end of the tours is pure bliss in the heat and humidity of siem reap.

The value for money at this hotel is unbeatable. Friends of mine who have stayed at the other so- called 5* resorts had to pay extra for tuktuks to the sites and didn't get anywhere near as personal a level of service.

Stay here. Alex, Sean and the other hosts make it well worth it.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wanderingnomad81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

Two of us stayed for two nights this January. We were upgraded to a suite and arrangements were made for a 5:00 pm checkout as we had a 7:30 pm flight to Bangkok. The service was excellent including a car and driver at our disposal 24-7 including pick-up and return to the airport. A tour guide was obtained for $30 per day to tour the various UNESCO sights. The spa was VERY reasonable and we had daily 90 minute massages for $50 per person! Complimentary beer, wine, fruit as well as a 2 hour cocktail hour completed the package. Oh, yes, they even provided a cell phone to summon the driver, personal attache, and limited calls back to the States! I am making arrangements to return with entire family (11 of us) so the children and grandchildren can immerse in the history.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Morningman4d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 31, 2013

WOW….where to start with this review!!!

We stayed at this wonderful hotel for 6 nights of our honeymoon in January 2013 and it truly was wonderful! All members of the hotel team were fantastic and helped with everything from making dinner reservations, providing lots of local knowledge on places to visit, to helping me book a helicopter trip as a surprise for my husband – nothing was too much trouble.

Mr Rit our driver for the week was truly a star. On our first day he dropped us off at Angkor Wat and asked us to call him when we were ready to be collected. Several hours later we realised that our phone had no power so came out expecting to have to get a tuk tuk back to the hotel. Amazingly there Mr Rit was…waiting in amongst all the tuk tuks. He'd been waiting there for us for ages assuming that we had had a problem with our phone. Now that isn't the sort of service you get every day!

I had my first hot stone massage in the spa which was wonderful…the spa itself was stunning and the therapist did an amazing job in soothing all my aching muscles from days of sightseeing.

After one particularly long day of sightseeing, we decided to have dinner at the Privilege Floor which isn't something we would normally do as we prefer to try local restaurants but we didn't regret it. The quality of the food was fantastic.

All the extras that came with the booking really made a difference, having a driver with local knowledge was invaluable, free laundry was a godsend (when you only get 20kg luggage allowance for a 3 week trip) and 2 hour cocktail and canapés each evening which was just perfect when you got back from a busy day visiting temples. Sitting with a nice cold mojito watching the most beautiful sunsets in the world is a memory that will stay with me forever.

Although all the staff were fantastic, a special mention must go to the following people who really did make our honeymoon stay so special – many thanks to Alex, Jacky, Sean, Say, Domra and Sokman

Suzanne & Mark

Room Tip: Try and get a room towards the centre of the floor to avoid noise from the lifts
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suzannet38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Australia
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed January 28, 2013

The reviews say it all! Just spent 4 nights in a Sunset Suite and loved every minute. Room was beautiful with big bathroom and amazing balcony with a large daybed. Complimentary mini bar, wine , fruit and snacks provided every day and the service was outstanding. Free cocktail hour with canapes from 5 to 7 every night and many jokes and laughs with the amazing Sokman ( not sure of the spelling ), not to mention our country picnic, 5 course dinner on the balcony and the complimentary massage. Many thanks to Alex, Jacky, Say, Pitchett our tour guide and Bros, who was happy to drive us all over the place at any time, for making our stay such a special one. Really cant say enough about these beautiful people and this amazing hotel. Would highly recommend and would love to come back one day.

Room Tip: Sunset suites are spacious with large balcony. Looking over houses and not the pool but great views...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michelle091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
4 of 5 bubbles Reviewed January 26, 2013

I reckon the best review would be to relate our expierience. The staff were polite, helpful, patient and their service was more than sufficient. The mini bar was never short, bottled water was replenished daily, the bed was made up twice a day with a fruit or snack bowl thrown in daily too. There was nothing short - not even the guided tours. The driver service was there always as promised.

Room Tip: I think all the rooms on the privilege floor were good.
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  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TGL58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Privilege Floor by BOREI ANGKOR

Property: The Privilege Floor by BOREI ANGKOR
Address: National Road 6, Banteay Chas | 4th Floor, Borei Angkor Resort & Spa, Siem Reap 17259, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 339 Hotels in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Privilege Floor by BOREI ANGKOR 5*
Number of rooms: 19
Official Description (provided by the hotel):
Here we are again for this year, the world's largest travel site has announced its TripAdvisor Travelers' Choice Awards 2015 to The Privilege Floor as the leading number 1 hotel in Cambodia, number 5 in Asia, and 14 in the World in the Top 25 Hotels for Service. We thank and dedicate this prestige award to all of our guests who have made this a remarkable milestone for us. And we are thankful for having our promise delivered to our guests by each and every one of our staff members who have contributed to make everything possible so far. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more   less 
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