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“Perfect Getaway in Siem Reap”

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The Moon Boutique Hotel
Ranked #58 of 378 Hotels in Siem Reap
Certificate of Excellence
Reviewed May 20, 2014

We stayed for four nights from 12th to 16th of May 2014.
This was one of the best places I have stayed in.
The experience was made so much more memorable by the polite staff. I almost reduced one star because of the language issues which did cause problems in service as it was very hard to get exactly what we wanted. However that would be unfair to the staff. The owners probably need to give some attention to this. The location is a little out of the way with the last stretch being an unpaved bumpy dirt track. The hotel compensates with a free Tuk Tuk ride to and from the town centre. They even give you a local mobile phone to call them when done. Nice! Siem Reap anyways is small enough to get around in 5-10 minutes.
However the location is not recommended for people with bad backs or mobility issues as the ride can be uncomfortably bumpy.
Highly recommended hotel for people who want a quiet and comfortable stay. It has a decent size, spotlessly clean pool surrounded by lush green vegetation. The in house Spa gives a great deal on massages. The foot reflexology massage is highly recommended and just what you need after a day around the temples.
Would be recommending this to my friends.

  • Stayed: May 2014, traveled as a couple
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2  Thank ravipsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 19, 2014

We are very pleased with the service we received from the staff at Moon Boutique. They really go out of their way to assist us in any way they can. I have never received a better service elsewhere in the world. The room is large and clean and the place is hidden away from the noise in the town. I like their service of free drop off at the town and also free pick up with a phone call. There is nothing else I could possibly ask for. We were very well looked after and wish we could extend our stay. Thank you so much!

If I had to, a pointer for improvement would be to take the time to reply to our emails before guest arrive. It helps create a good impression.

  • Stayed: May 2014, traveled with friends
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3  Thank 255060Shu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2014

Wow! This place really surprised us. Everything from the staff to the facility was amazing. The staff were so friendly, gave us advice on touring and really looked after us. The room and bathroom were clean and modern and the pool area was gorgeous. We really enjoyed the spa at the hotel we had some great massages. The free tuk tuk really impressed me- free tuk tuk rides to the city and they even give you a mobile phone to call them for a city pick up after dinner! The breakfast was one of the best we had on our asian holiday. We also had access to free bikes to cycle around and explore. I will defiantly be staying again if I travel through Cambodia again it really was awesome!

  • Stayed: April 2014, traveled with friends
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3  Thank Jasmine985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2014

We very much enjoyed our stay at the Moon. The staff is super friendly and accommodating, rooms are clean and food at the restaurant is great! We were a little doubtful when we landed late and were picked up by tuktuk from hotel and were driven to what seemed like in the middle of nowhere, but there is nothing to be worried about. Although hotel is a little tucked away, front desk provides you with a cell phone and they provide drop off/pick up from wherever. We did not feel unsafe at all. We really enjoyed the pool! Our flight out of SR was in the evening and they were so kind as to lend us a room to change/shower in the evening after we had checked out (this is of course dependant on availability). We also hired a tuk tuk driver with the hotel for a day for sunrise / Banteay Srei / sunset. We had the NICEST driver who was very considerate (gave us cold water from his cooler) and kind. Highly recommend.

  • Stayed: April 2014, traveled with friends
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2  Thank c_lee28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014

This is a gorgeous little hotel! Couldn't recommend it more highly! Especially at such a reasonable price! Bit out of town but there is a free tuk tuk service and means you get to see areas you might not normally see. You even get given a mobile so you can call to get a lift back to the hotel. Trips to and from the airport are also free. The restaurant and pool area are beautiful and the room was lovely too. Spa was very reasonably priced with a big range of treatments. Food was delicious. Staff were very friendly. Definitely stay here if you want to chill a bit when you are in Siem Reap!

  • Stayed: May 2014, traveled with friends
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2  Thank Taliahcx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2014

Do you remember us, the 4 Chinese girls stayed for 4 nights?
The hotel is really a "boutique"---only 17 rooms and less than 10 tables in the dining place. But the hotel has it all:swimming pool, big and clean room, swell breakfast/dishes, adequate choices of TV channels, free tuk-tuk, free mobile and laptop... and the most important of all, the nicest staffs and service. They really make you feel like, you are their guests, not some random visitors they have to serve. Our requests were never turned down, and we were always greeted by heart-melting smiles.
The last day on our way to airport, one of my friends left her cellphone on the car that drove us. When we realized and intended to call the hotel, we found the driver waiting outside the airport trying to get contact with us. Of course we got the cellphone back --- you don't need to worry about anything when it concerns with the Moon. Wow I feel like I'm a professional salesman.
Actually we don't know any of the staffs' name and I bet they don't know ours as well. The attitude and hospitality are just what they have towards all their guests.
I'm suffering the post Siem Reap period now. I miss the city, the hotel. I will definitely come back, and the Moon will be my only choice.

Room Tip: The twin room could accommodate 3 people: 1 single bed and 1 king size bed inside.
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  • Stayed: May 2014, traveled with friends
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2  Thank whatsername9022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2014

I stayed here for 4 night and highly recommend this place. Nice boutique style hotel a bit outside downtown Siem Reap (app 10 min tuk tuk ride) but the hotel has complimentary tuk-tuk transportation to and from the city. Lovely tropical setting and nice, clean, modern and spacious rooms. The staff were also helpful organizing transportation to Angkor Wat.

  • Stayed: May 2014, traveled solo
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1  Thank 888globetrotter_888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Moon Boutique Hotel

Address: Phum Wat Bo, Sala Kamreuk Commune, Siem Reap kh, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #58 of 378 Hotels in Siem Reap
Price Range: $35 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Moon Boutique Hotel 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
Nestled in the historical land of Cambodia Kingdom of Wonder, The Moon Boutique is your home away from home and offers Traditional Khmer personal hospitality to ensure your comfort and enjoyment. Ensconced in an area rich with the ambiance of local village, guests will find the area tranquilizing as well as convenient. The Moon Boutique offers numerous complimentary of services including; daily breakfast, high speed WIFI connection, round trip airport transfer, shuttle to downtown and local organic fruit in basket set in room upon arrival. ... more   less 
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